Sonic Drive-In

3.9
573 reviews
Get DirectionsCallWebsite

Business Details

3021 Captain Freeman Parkway, Franklin, TN
37064, United States
(615) 630-1558
http://www.sonicdrivein.com/locations/us/tn/franklin/3021-captain-freeman-parkway/store-6625
GoogleFacebookInstagramTwitterLinkedInTikTok

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Franklin, TN. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 3021 Captain Freeman Parkway for the ultimate SONIC experience!

Location

Sonic Drive-In
3021 Captain Freeman Parkway, Franklin, TN
37064, United States

Hours

Reviews

3.9
573 reviews
5 stars
284
4 stars
114
3 stars
65
2 stars
28
1 star
82

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, leading to a negative dining experience.

Order Accuracy

Many reviews highlighted issues with incorrect or missing orders, contributing to customer dissatisfaction.

Food Quality

Several customers noted that the food was often cold or poorly prepared, with a decline in overall quality.

Cleanliness

Some customers praised the cleanliness of the location, while others reported unsanitary conditions.

Positive Experiences

Despite the negative feedback, there were mentions of friendly staff and good food experiences, indicating some variability in service.
  • SR
    Sam Rudolph
    4 days ago
    3.0
    Amazingly overpriced
  • JW
    Jennifer Wright
    Nov 29, 2025
    5.0
    This is the first Sonic I have ever seen with a dine-in option. Who knew?
  • SS
    Samantha Smith
    Nov 16, 2025
    3.0
    Been to this location a few times lately. Both times parts of our order were wrong. Both times we couldn't get anyone to help us with what was wrong. The staff was aloof. The guy who took our order was rude and acted annoyed to even be talking to us.
  • AA
    Ashley
    Nov 15, 2025
    5.0
    Not very visible even with the maps.Passed it up because the sign is behind trees and the location is side middle strip mall. The service was great.
  • CN
    cooper no
    Oct 20, 2025
    1.0
    whine if you don’t tip your life savings 😂
Read more reviews on Google