Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Franklin is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
693 reviews
5 stars
349
4 stars
151
3 stars
55
2 stars
30
1 star
108
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service are mixed; while some staff are praised for being friendly and helpful, others are reported as rude and unprofessional.
Food Quality
Food quality is inconsistent, with some customers enjoying the meals while others report issues like food poisoning, incorrect orders, and smaller portion sizes.
Cleanliness
Multiple reviews highlight cleanliness issues, with reports of dirty tables and floors, impacting the overall dining experience.
Wait Times
Customers frequently mention long wait times for orders, both for dine-in and takeout, leading to frustration.
Atmosphere
The ambiance is generally described as pleasant, with some locations being clean and comfortable, although some customers noted it can be too cold.
- MGMegan GlewweDec 28, 20255.0I went in about 40 minutes before closing last night, and the folks working were so sweet! They were able to help me with some loaves of bread and a delicious scone, and since they were close to close I got some extra love from them. Love this location and hope to see them again soon!
- SSSathiyaNov 13, 20255.0Its good as usual.
- JJJAMES JONESNov 10, 20255.0Very nice!
- YWYulia WythoffNov 1, 20251.0Very rude service. Girl at cash register snapped at me for asking coffee cup and never gave it to me. Just ignored me after she raised her voice. I am glad I was not beaten up.
- CBChristopher BuchananNov 1, 20251.0I visited at 4:45 pm on 11/1 and the place is relatively empty. We ordered from the Kiosk and went to pick up are cups at the counter and the girl told us she would get them for us and proceeded to wait on a customer that walked in the door whilewe were standing there. She was really abrasive with her tone. Another employee told us we would have to get them pick up window with quit a bit of attitude. We waited patiently at the window and she finally came back to the window and proceeded to do other things like we were not there. She finally got to giving our drink cups and gave to wrong ones even though there was only 1 order on the screen. My wife asked for the correct cup and she gave the correct one with an unfriended look on her face. I said thank you and proceeded to take our order to the table. The place was extremely dirty with stuff on the floor and tables. I wiped off our table and we ate and left as quick as possible. I would not recommend this location. It is low class in a high class area.
Frequently Asked Questions About Panera Bread
Does Panera Bread in Franklin accept reservations?
No, Panera Bread in Franklin does not accept reservations.
What are the operating hours for Panera Bread Franklin?
Panera Bread Franklin is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sunday.
Does Panera Bread Franklin offer delivery and pickup services?
Yes, Panera Bread Franklin offers delivery and pick-up services but does not have a drive-thru or curbside pickup.
Can I place an online order for rapid pick-up or delivery?
Yes, you can order online for rapid pick-up or delivery through Panera Bread's website or their mobile app.
What types of meals are served at Panera Bread Franklin?
They serve breakfast, lunch, brunch, and dinner.
What payment methods are accepted at Panera Bread Franklin?
They accept American Express, Cash, Discover, MasterCard, and Visa.
What are some popular menu specialties at Panera Bread Franklin?
Popular specials include You Pick Two, Power Menu, Hand-Tossed Salads, Freshly-Baked Breads, Artisan and Specialty Breads, Flatbread Sandwiches, Soup in a Breadbowl, and Vegetarian Broth Bowls.
What is the address and contact number for Panera Bread in Franklin?
Panera Bread is located at 2000 Mallory Ln, Ste 100, Franklin, TN 37067. The phone number is +1 615-771-4046.
What nearby services can I find around Panera Bread for a complete day outing?
Nearby you can find The Clinical Recruiter for employment services, Lady Jane's Haircuts for Men for grooming, and Cool Springs Wine and Spirits if you're interested in visiting a winery or liquor store after your meal.
Is there a grocery store close to Panera Bread where I can shop after dining?
Yes, Kroger, which also includes a pharmacy and bakery, is located nearby for your grocery needs.
Are there any health and wellness centers near Panera Bread Franklin?
Yes, there are several such as BetterLife Health and Wellness, Vanderbilt Infectious Disease Clinic Cool Springs, and Laserderm MedSpa LLC, which offer various medical and wellness services.