Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Franklin is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
692 reviews
5 stars
348
4 stars
151
3 stars
55
2 stars
30
1 star
108
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality, with some praising freshness and taste, while others reported issues like small portions and food poisoning.
Service
Service is generally described as friendly and efficient, but there are notable complaints about slow service and rude staff.
Cleanliness
Multiple reviews highlight cleanliness issues, with reports of dirty dining areas and unsanitary conditions.
Value
Customers feel that prices are high for the portion sizes and quality of food, leading to perceptions of poor value.
Atmosphere
The ambiance is generally appreciated, with many noting it as a good place to relax or work, though some mentioned it being too cold.
- SSSathiyaNov 13, 20255.0Its good as usual.
- YWYulia WythoffNov 1, 20251.0Very rude service. Girl at cash register snapped at me for asking coffee cup and never gave it to me. Just ignored me after she raised her voice. I am glad I was not beaten up.
- CBChristopher BuchananNov 1, 20251.0I visited at 4:45 pm on 11/1 and the place is relatively empty. We ordered from the Kiosk and went to pick up are cups at the counter and the girl told us she would get them for us and proceeded to wait on a customer that walked in the door whilewe were standing there. She was really abrasive with her tone. Another employee told us we would have to get them pick up window with quit a bit of attitude. We waited patiently at the window and she finally came back to the window and proceeded to do other things like we were not there. She finally got to giving our drink cups and gave to wrong ones even though there was only 1 order on the screen. My wife asked for the correct cup and she gave the correct one with an unfriended look on her face. I said thank you and proceeded to take our order to the table. The place was extremely dirty with stuff on the floor and tables. I wiped off our table and we ate and left as quick as possible. I would not recommend this location. It is low class in a high class area.
- MMMike MargittaiOct 28, 20255.0I'm not going to leave an unfair negative review about it, but if you're hoping to get any work done here that requires internet, the connection hovers between bad and absolutely unmanageable.
- BBBryanOct 21, 20255.0The team at Panera in Cool Springs is incredible! They are so friendly and go out of their way to make every experience enjoyable. Anastasia and Patrick stand out as they are so kind and helpful! The food is great but the people/team who work there and their service is even better.
Frequently Asked Questions About Panera Bread
Does Panera Bread in Franklin accept reservations?
No, Panera Bread in Franklin does not accept reservations.
What are the operating hours for Panera Bread Franklin?
Panera Bread Franklin is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sunday.
Does Panera Bread Franklin offer delivery and pickup services?
Yes, Panera Bread Franklin offers delivery and pick-up services but does not have a drive-thru or curbside pickup.
Can I place an online order for rapid pick-up or delivery?
Yes, you can order online for rapid pick-up or delivery through Panera Bread's website or their mobile app.
What types of meals are served at Panera Bread Franklin?
They serve breakfast, lunch, brunch, and dinner.
What payment methods are accepted at Panera Bread Franklin?
They accept American Express, Cash, Discover, MasterCard, and Visa.
What are some popular menu specialties at Panera Bread Franklin?
Popular specials include You Pick Two, Power Menu, Hand-Tossed Salads, Freshly-Baked Breads, Artisan and Specialty Breads, Flatbread Sandwiches, Soup in a Breadbowl, and Vegetarian Broth Bowls.
What is the address and contact number for Panera Bread in Franklin?
Panera Bread is located at 2000 Mallory Ln, Ste 100, Franklin, TN 37067. The phone number is +1 615-771-4046.
What nearby services can I find around Panera Bread for a complete day outing?
Nearby you can find The Clinical Recruiter for employment services, Lady Jane's Haircuts for Men for grooming, and Cool Springs Wine and Spirits if you're interested in visiting a winery or liquor store after your meal.
Is there a grocery store close to Panera Bread where I can shop after dining?
Yes, Kroger, which also includes a pharmacy and bakery, is located nearby for your grocery needs.
Are there any health and wellness centers near Panera Bread Franklin?
Yes, there are several such as BetterLife Health and Wellness, Vanderbilt Infectious Disease Clinic Cool Springs, and Laserderm MedSpa LLC, which offer various medical and wellness services.