CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Franklin is here with warmth and welcome. Panera Bread. Food as it should be.
Customers generally enjoyed the food, highlighting specific items like salads and soups, but there were complaints about incorrect orders and food quality issues.
Service Issues
Many reviews noted slow service, especially during busy times, and problems with order accuracy, leading to customer frustration.
Cleanliness
Several customers reported cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.
Staff Friendliness
While some customers praised the friendly and helpful staff, others mentioned unprofessional behavior and lack of management oversight.
Stock Availability
Frequent complaints about the restaurant being out of popular items, including coffee and certain menu items, were noted, affecting customer satisfaction.
DF
D F
Oct 30, 2025
5.0
Food was excellent. They turned the fireplace on for us. Nice little quiet restaurant for dinner.
DS
David Stolt
Oct 4, 2025
2.0
Needs work. Bring back bearclaws
TS
Tyler Stevens
Sep 21, 2025
1.0
Pager didn’t work so food just sat there for a good while before I went to the counter. Looks like most the pagers are down….
LW
Lindsey Warden
Aug 17, 2025
2.0
The food is fine, I mean, it’s Panera, but I would have enjoyed my meal a lot more if the two guys working behind the pick-up area weren’t loudly joking about Tennesseans mispronouncing words and calling local people rednecks. You work in a restaurant in Tennessee, so these kinds of comments are probably better as inside thoughts, or at least held where all of your customers can’t clearly hear you. You chose to move and work here presumably, we didn’t force you to.
SS
SM S (SMS)
Aug 10, 2025
5.0
Great food and seems healthier than other options.
Does Panera Bread in Franklin accept reservations?
No, Panera Bread in Franklin does not accept reservations.
What are the daily operating hours of Panera Bread in Franklin?
Panera Bread is open from 6:00 AM to 9:00 PM Monday through Saturday and from 7:00 AM to 9:00 PM on Sundays.
Can I order delivery from Panera Bread Franklin and when is it available?
Yes, delivery is available daily from 6:00 AM to 9:00 PM Monday through Saturday and from 7:00 AM to 9:00 PM on Sundays.
Does Panera Bread Franklin offer online ordering for quick pick-up?
Yes, you can order online for Rapid Pick-Up or delivery through Panera Bread's official website or app.
What types of meals are served at Panera Bread Franklin?
Panera Bread Franklin serves breakfast, lunch, brunch, and dinner.
What payment options are accepted at Panera Bread Franklin?
They accept American Express, Cash, Discover, MasterCard, and Visa as payment methods.
Is there Wi-Fi available at Panera Bread Franklin?
Yes, Panera Bread Franklin offers complimentary Wi-Fi in a warm and welcoming environment.
Are there any other dining options near Panera Bread Franklin?
Nearby dining options include Pizza Hut, Gina's Stonefired Italian & Pizzeria, Gyros King 6 Franklin, Subway, Casa Jose, and Camino Real, offering various cuisines such as pizza, Italian, Greek, sandwich, Tex-Mex, and Latin American.
Which nearby health and wellness centers can customers visit near Panera Bread Franklin?
Nearby health and wellness centers include Metro Infusion Center, Taylormade Eyecare & Optical, Living Well MD, Peak Performance Chiropractic, Results Physiotherapy Franklin, TriStar Dental Studio, and Franklin Dental Care.
What nearby services might be convenient for customers visiting Panera Bread Franklin?
Nearby services include financial advising at Edward Jones, insurance agencies like Scott Koon - State Farm Agent and Allstate Insurance, banks such as First Tennessee Bank and First Horizon Bank, a Kroger Fuel Center for gas and coffee, as well as beauty and spa salons like Waxing The City Franklin, The Lash Lounge, TJ Nails, Sun Tan City, and Supercuts.