Panera Bread

4.1
515 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Franklin is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
3046 Columbia Ave, Franklin, TN
37064, United States

Hours

Reviews

4.1
515 reviews
5 stars
272
4 stars
125
3 stars
51
2 stars
30
1 star
37

What are people saying?

AI-generated from recent customer reviews

Food Quality

While many customers enjoyed the food, there were multiple reports of incorrect orders, stale items, and issues with freshness.

Service Issues

Customers frequently mentioned slow service, understaffing, and problems with order accuracy, leading to frustration.

Cleanliness

Several reviews highlighted cleanliness issues, including dirty tables and unsanitary conditions in the bathrooms.

Staff Friendliness

Despite service issues, many customers praised the friendliness and helpfulness of the staff.

Stock Availability

Customers expressed disappointment over frequent shortages of menu items and ingredients.
  • ES
    Enith Sanchez
    Dec 24, 2025
    5.0
    Mi lugar favorito
  • RM
    Rebecca Mccarville
    Dec 6, 2025
    2.0
    We live walking distance to this Panera. I will not go here again if the bathrooms and the floors are as filthy as they were this morning. Our ciabatta breakfast sandwich tasted weird also.
  • DF
    D F
    Oct 30, 2025
    5.0
    Food was excellent. They turned the fireplace on for us. Nice little quiet restaurant for dinner.
  • DS
    David Stolt
    Oct 4, 2025
    2.0
    Needs work. Bring back bearclaws
  • TS
    Tyler Stevens
    Sep 21, 2025
    1.0
    Pager didn’t work so food just sat there for a good while before I went to the counter. Looks like most the pagers are down….

Frequently Asked Questions About Panera Bread

Does Panera Bread in Franklin accept reservations?

No, Panera Bread in Franklin does not accept reservations.

What are the daily operating hours of Panera Bread in Franklin?

Panera Bread is open from 6:00 AM to 9:00 PM Monday through Saturday and from 7:00 AM to 9:00 PM on Sundays.