Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.8
1,580 reviews
5 stars
653
4 stars
370
3 stars
272
2 stars
101
1 star
184
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers reported a mix of experiences regarding service speed, with some praising fast service while others complained about long wait times.
Order Accuracy
Many reviews highlighted issues with order accuracy, including missing items and incorrect orders.
Cleanliness
The restaurant was noted for its cleanliness, particularly in the bathrooms, although some customers reported unpleasant odors.
Staff Communication
Several customers experienced language barriers with staff, leading to misunderstandings and frustration.
Food Quality
Feedback on food quality was mixed, with some customers enjoying fresh food while others received cold or poorly prepared items.
- MHMarty HudsonDec 31, 20254.0It's McDonalds. Good sausage biscuit, terrible coffee.
- SHShelly HallDec 20, 20255.0Fast and friendly. What more could you want?
- KKKimberlyDec 15, 20255.0Everything was great including fresh food hot! No long wait time.
- MCMia CovaDec 11, 20251.0Ordered two HAMBURGERS got two cheeseburgers w double the cheese, had to scrape cheese off
- SHShane HaynesNov 10, 20252.0I came to this location because they still have a play area for the kids, which is fantastic. However, the experience inside the restaurant was unacceptable. The entire facility had a strong, unpleasant odor of fecies and it was freezing cold. The thermostat was set to 61°F, with an outside of 49°F. When we asked if there was a way to turn the heat up they said yes and never did.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's in Franklin, TN?
McDonald's in Franklin, TN is open daily from 4:00 AM to midnight for in-store service.
What are the drive-through hours at this McDonald's location?
The drive-through is available every day from 4:00 AM until midnight.
During what hours is delivery service available at McDonald's Franklin?
Delivery is available Monday through Wednesday and Sunday from 5:15 AM to 11:45 PM, and Thursday through Saturday from 5:15 AM to 12:45 AM.
What types of payment methods does McDonald's Franklin accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Can I order McDonald's online or via a mobile app?
Yes, you can order online at https://mcdonalds.order.online/business/-5579 or via the McDonald's app available on iOS and Android.
What pick-up and delivery service options are available at this McDonald's?
Options include curbside pickup, delivery, same-day delivery, and no-contact delivery.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's features a drive-thru service available from 4:00 AM to midnight daily.
What are some nearby dining options close to McDonald's Franklin?
Nearby restaurants include IHOP for breakfast and brunch, Big Shake's Hot Chicken and Fish for southern-style dishes, Bar-B-Cutie for barbecue, Fayzanos Pizza for Italian, and Subway for sandwiches.
Are there any convenient nearby places for banking or ATMs near McDonald's Franklin?
Yes, you can find First Horizon Bank, First Tennessee Financial Center, First Citizens National Bank, as well as several ATMs like Coinme, BudgetCoinz Bitcoin ATM, and The Exchange Network nearby.
What nearby convenience and service locations might be useful when visiting McDonald's Franklin?
Nearby convenience stores and services include Circle K and MAPCO Mart gas stations, Top Hat Cleaners laundromat, Holiday Wine and Spirits store, and automotive services like Valvoline Instant Oil Change.