Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.8
1,571 reviews
5 stars
647
4 stars
368
3 stars
271
2 stars
101
1 star
184
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported problems with order accuracy and staff communication, including language barriers and rude interactions.
Food Quality
Mixed reviews on food quality; some customers received cold or poorly prepared items, while others praised freshness and taste.
Cleanliness
The restaurant was noted for its cleanliness, particularly the bathrooms, which were appreciated by several customers.
Speed of Service
Service speed varied significantly, with some customers experiencing quick service while others faced long waits and delays.
Mobile Ordering
Mobile ordering was highlighted positively, but there were complaints about issues with order fulfillment and staff handling of mobile orders.
- SSstephen shustock1 day ago5.0Excellent experience
- TETrishs Ensey6 days ago2.0Very slow here they just ignore you
- SHShane HaynesNov 10, 20252.0I came to this location because they still have a play area for the kids, which is fantastic. However, the experience inside the restaurant was unacceptable. The entire facility had a strong, unpleasant odor of fecies and it was freezing cold. The thermostat was set to 61°F, with an outside of 49°F. When we asked if there was a way to turn the heat up they said yes and never did.
- DDDavid DonkorNov 5, 20255.0Clean place, very friendly employees! They make my order super quick!
- ABAngel Javier Garcia BautistaOct 25, 20251.0Pesimo servicio, primera vez que compro aqui y en una orden para llevar me falto la amburguesa doble bacon
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's in Franklin, TN?
McDonald's in Franklin, TN is open daily from 4:00 AM to midnight for in-store service.
What are the drive-through hours at this McDonald's location?
The drive-through is available every day from 4:00 AM until midnight.
During what hours is delivery service available at McDonald's Franklin?
Delivery is available Monday through Wednesday and Sunday from 5:15 AM to 11:45 PM, and Thursday through Saturday from 5:15 AM to 12:45 AM.
What types of payment methods does McDonald's Franklin accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Can I order McDonald's online or via a mobile app?
Yes, you can order online at https://mcdonalds.order.online/business/-5579 or via the McDonald's app available on iOS and Android.
What pick-up and delivery service options are available at this McDonald's?
Options include curbside pickup, delivery, same-day delivery, and no-contact delivery.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's features a drive-thru service available from 4:00 AM to midnight daily.
What are some nearby dining options close to McDonald's Franklin?
Nearby restaurants include IHOP for breakfast and brunch, Big Shake's Hot Chicken and Fish for southern-style dishes, Bar-B-Cutie for barbecue, Fayzanos Pizza for Italian, and Subway for sandwiches.
Are there any convenient nearby places for banking or ATMs near McDonald's Franklin?
Yes, you can find First Horizon Bank, First Tennessee Financial Center, First Citizens National Bank, as well as several ATMs like Coinme, BudgetCoinz Bitcoin ATM, and The Exchange Network nearby.
What nearby convenience and service locations might be useful when visiting McDonald's Franklin?
Nearby convenience stores and services include Circle K and MAPCO Mart gas stations, Top Hat Cleaners laundromat, Holiday Wine and Spirits store, and automotive services like Valvoline Instant Oil Change.