Einstein Bros.® Bagels is your neighborhood bagel shop. We're proud to provide our guests with freshly baked bagels, breakfast sandwiches, coffee and much more. Visit an Einstein Bros. location near you today!
Customers generally enjoyed the bagels and breakfast sandwiches, but there were complaints about inconsistency in quality, such as bagels being hard or not fresh.
Service Issues
Multiple reviews highlighted poor customer service experiences, including incorrect orders, rude staff, and lack of responsiveness.
Pricing Concerns
Many customers felt the prices were too high for the quality of food received, with some mentioning dissatisfaction with portion sizes and value.
Atmosphere
The atmosphere was described as friendly, but some customers noted cleanliness issues and uncomfortable seating.
DD
Darien D.
Feb 6, 2026
5.0
Only reviewing their food since I’ve never been to the location, only ordered for delivery. Their all day breakfast sandwich is good! Love the spicy mayo that comes on it and the jalapeño cheddar bagel is my favorite flavor.
Great for a quick breakfast!
RA
Roy Allen
Jan 29, 2026
5.0
Friendly people. Great coffee and food.
VM
Vicki Morgan
Jan 16, 2026
3.0
I love this place, but improvements are needed. The service was flawless and friendly. The Garden Avocado Bagel was disappointing in that there were only a few spinach leaves. The avocado tasted bland amd overly chewy, the "plain" bagel had too much salt and it tasted spicy. The sauce was just not complimentary. The tomatoes were tasteless and wilted. They also didn't have gluten free options. They need an upgrade in quality, or a slight change in recipe. The atmosphere is kind of east coast deli-like. Hard chairs and crowds. The atmosphere was friendly though, and you might find a favorite food in there. I personally will order something else next time.
JJ
J
Jan 9, 2026
2.0
2 bucks for a dog bagel that is hard as concrete
MF
Mallory Flowers
Dec 12, 2025
2.0
I’ve been going to the store for years. Today (friday 12/12) I went at 2:30. The place closes at 4. Door was locked but I saw employees inside. There were no closed signs, so I figured maybe they’re were only working through the drive through. That wasn’t the case either. When I drove all the way around, the kids that work there were walking out the back door and just stared at me.
Just wondering why they were leaving work at 2:30 instead 4 when the store closes??
Frequently Asked Questions About Einstein Bros. Bagels
What types of services does Einstein Bros. Bagels offer for order and delivery?
Einstein Bros. Bagels offers in-store pickup, delivery, same-day delivery, and no-contact delivery services.
What are the operating hours of Einstein Bros. Bagels in Franklin, TN?
The shop is open Monday to Friday from 6:00 AM to 4:00 PM, Saturday from 6:00 AM to 3:00 PM, and Sunday from 6:30 AM to 3:00 PM.
What types of payment options are accepted at Einstein Bros. Bagels?
Payments accepted include American Express, Android Pay, Apple Pay, cash, contactless payment, Discover, MasterCard, Samsung Pay, and Visa.
What are some signature food items offered at Einstein Bros. Bagels?
They offer fresh-baked bagels, breakfast egg sandwiches, signature lunch sandwiches, cold brew, blended coffee beverages, and baker's dozen bagel boxes.
Does Einstein Bros. Bagels provide catering services?
Yes, Einstein Bros. Bagels offers catering services including breakfast and lunch catering for groups.
Where is Einstein Bros. Bagels located and how can I contact them?
The location is 1020 Riverside Dr, Franklin, TN 37064. You can contact them at +16155674481 or visit their website at https://locations.einsteinbros.com/us/tn/franklin/1020-riverside-dr.
Are there any convenient banking or ATM options near Einstein Bros. Bagels?
Nearby you can find Byte Federal Bitcoin ATM at Max's Convenience Store, LibertyX Bitcoin ATM, Chase ATM, U.S. Bank ATM, and Wells Fargo Bank for your banking and ATM needs.
What coffee shops are located near Einstein Bros. Bagels if I want to try other options or meet friends?
Starbucks and Marathon Gas (which also serves coffee) are located nearby, offering additional coffee and drink options for visitors.
Are there any nearby attractions or places of interest where I can visit before or after eating at Einstein Bros. Bagels?
Yes, the Nashville Zoo is nearby, so you can enjoy a visit there before or after your meal at Einstein Bros. Bagels.
Does Einstein Bros. Bagels have a mobile app for ordering and special deals?
Yes, Einstein Bros. Bagels has apps available on both iOS and Android platforms for ordering and accessing coupons and deals.
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