Overall, customers praised the food for its flavor and variety, with many highlighting specific dishes like the brisket, ribs, and banana pudding.
Service
The service received high marks for being friendly and attentive, with several staff members, particularly Luke and Isaac, being frequently mentioned for their excellent hospitality.
Atmosphere
The restaurant's atmosphere was described as welcoming and casual, contributing positively to the dining experience.
Inconsistencies
Some customers reported issues with food preparation and service speed, including undercooked items and long wait times.
LL
Lacey Lee
1 day ago
5.0
Max was our server and was so sweet! He was proactive and super friendly. The food was amazing we will definitely be back!
AL
Andrea Lewis
4 days ago
5.0
We’d been wanting to try Edley’s ever since they opened in The Factory at Franklin, and I’m so glad we finally did. We ordered to-go and sat in the middle of the Factory, so I can’t speak much to table service, but everyone was incredibly nice and helpful while we waited. They even double-checked our bag before we left (which I love because something always seems to get messed up). This time? Nothing did. The food was bomb dot com. We honestly haven’t found great BBQ around here until now, and this just became our go-to spot. We’ll 100% be back.
PF
Paul Farmer
4 days ago
5.0
Consistently the best in and out dining experience around. The BRISKET TACOS are unmatched.
KR
Kendra Rogers
Jan 17, 2026
5.0
The food has so much flavor in every dish that it tickles your taste buds. We drove over 2 hours just to experience Edleys. And we were Not Disappointed. From the time you walk in your greated with smiles & Thanking you for choosing them. Constantly checks on your table. They truly spoil you!! We will be back again & again.
CM
Charlie Matthews
Jan 14, 2026
5.0
It’s a 5 star overall because nothing was bad. Everything was tasty and service was great. Clean restaurant, neat location at The Mill. Pork had a good flavor and was moist. Mate said wings were excellent. Sides were really good, but I wish they were a little bigger. I prefer bread or roll over cornbread, but personal preference.