Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Franklin, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
2.7
154 reviews
5 stars
51
4 stars
8
3 stars
9
2 stars
15
1 star
71
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rudeness from staff and long wait times.
Product Availability
Many reviews noted that the location often runs out of popular items, including donuts and bagels.
Cleanliness Issues
Several customers mentioned cleanliness problems, including unsanitary conditions in the bathroom.
Management Concerns
Feedback indicated dissatisfaction with management, citing poor leadership and lack of support for staff.
Mixed Customer Experiences
While some customers praised friendly staff and good service, many others had negative experiences, leading to inconsistent reviews.
- BFBianca FranciscoOct 26, 20251.0We got a half dozen in the morning and they all tasted old. Not coming back.
- RKRandall KentSep 24, 20255.0My daughter wanted to give a thousand star review.
- WWWillow WispAug 28, 20255.0Great service, even close to the time they were closing.
- JMJhonny MoronAug 21, 20251.0I was planning to buy two coffees, but after all the pointless questions I only ended up with one. Honestly, this has been the worst location I’ve visited. The guy at the register completely ignored me just because I didn’t respond immediately. Terrible service, no respect for customers, and absolutely unacceptable. (Visited on August 21, 2025, at 10:35 AM).
- SSShane SeidelmanAug 19, 20253.0They can not keep large straws in stock to save their lives.....good luck drinking your large coffee with a fricking stir straw
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Franklin, TN?
Dunkin' in Franklin, TN is open Monday through Saturday from 5:00 AM to 9:00 PM and on Sunday from 6:00 AM to 9:00 PM.
Can I order Dunkin' coffee and food for delivery or curbside pickup?
Yes, Dunkin' offers delivery services and curbside pickup options for your convenience.
What are some of the holiday drink specials currently available at Dunkin'?
Dunkin' is offering a Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and a new Berry Sangria Refresher as part of their holiday menu.
Does Dunkin' in Franklin, TN have a drive-thru?
Yes, this Dunkin' location features a drive-thru for quick and easy service.
What type of meals does Dunkin' serve at this location?
Dunkin' serves breakfast, lunch, and brunch meals.
Are there any popular nearby coffee shops around Dunkin'?
Yes, White Bison Coffee and Starbucks are nearby coffee shops you can visit if you're exploring coffee options in the Franklin area.
What convenience stores and gas stations are near Dunkin'?
Nearby convenience stores and gas stations include Twice Daily and Shell, which can be convenient stops before or after your visit to Dunkin'.
Which financial services are located close to Dunkin'?
Element Home Loans - Daniel Smith, Element Home Loans - Keith Payne, and Fifth Third Bank are nearby mortgage and banking services for your financial needs.
Does this Dunkin' location offer free Wi-Fi and accept credit/debit cards?
Yes, the Franklin Dunkin' offers free Wi-Fi and accepts both credit and debit card payments.
How can I order ahead to pick up my Dunkin' favorites faster?
You can order ahead using the Dunkin' mobile app available on iOS and Android, or order online through the provided ordering link for a quick grab-and-go experience.