Dunkin'

3.1
134 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Franklin, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
500 Cool Springs Blvd, Franklin, TN
37067, United States

Hours

Reviews

3.1
134 reviews
5 stars
54
4 stars
14
3 stars
7
2 stars
8
1 star
51
  • PP
    pm1035
    Dec 18, 2025
    1.0
    I’m done with this Dunkin’ location. Serving rock-hard, days-old stale bagels is disgusting and completely unacceptable. How can they think this is okay to give to customers? Does the health department even allow this? I’ll be reporting it to them and notifying corporate—assuming they actually care.
  • RD
    rob dodd
    Dec 16, 2025
    5.0
    Drive through was fast and the help was friendly. The coffee was mixed right and tasted great.
  • GM
    greg ma
    Dec 3, 2025
    2.0
    I’m only giving this location two stars because the guy in the back making everything was so nice. The blonde haired girl working the counter could use come customer service training. My wife and I went in earlier this morning…my wife says good morning twice and the girls looks at her likes she’s crazy. We ask questions to order and all we get is yes, no answers with an attitude. The guy in the back…GREAT!!! Girl in the front…get someone new.
  • BM
    Berenice Majors
    Dec 3, 2025
    1.0
    Bad service I said hi twice she never answered My food was not what I ordered I never will go back 12/3/1025 10:00 am was the girl in the cashier.
  • JJ
    J Jay
    Dec 2, 2025
    1.0
    TERRIBLE! I pulled up to the drive thru for a nice hot cup of coffee around 7 pm night before Thanksgiving. I really needed it as I was out in the cold, delivering food. I only had a couple minutes to get My much looked forward to coffee. The guy shoved a portable card reader thru the window for me to pay. WHAT?! It was hard to see from the car and I've NEVER had a drive thru give me that thing! AWKWARD! All he was concerned about was getting a tip from me for my $3.39 (already overpriced!) coffee! WHY?! I just decided to pay cash! Easier cuz I couldn't read the stuff on the card reader thing anyway! ...THEN he tells me to pull to the next UNOCCUPIED window ! WHYYY?! Zero clear communication & what? No coffee?! I had to go! I ended up leaving after backing up to the first window where I found him talking on his cellphone !!! WTH??!! I had to drive off after having paid $3.39 FOR NOTHING!!!!! 😡

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Franklin, TN?

Dunkin' in Franklin, TN is open Monday to Saturday from 5:00 AM to 9:00 PM, and on Sunday from 6:00 AM to 9:00 PM.

Does Dunkin' offer delivery and pickup services at this location?

Yes, Dunkin' offers both delivery and curbside pickup services at the Franklin, TN location.