Dunkin'

3.1
126 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Franklin, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
500 Cool Springs Blvd, Franklin, TN
37067, United States

Hours

Reviews

3.1
126 reviews
5 stars
50
4 stars
14
3 stars
7
2 stars
7
1 star
48
  • SW
    Sherie Wiles
    Nov 3, 2025
    5.0
    Labbo was wonderful!!! He has a great sense of humor and personality!! I get tired of robotic sounding people, they need to loosen up, and stop all the, "I'm offended" crap.
  • PG
    Porter Graves
    Oct 31, 2025
    1.0
    Got donuts this morning and specified to them multiple times that there is a severe blueberry allergy. The employee at the drive thru window acknowledged what I said multiple times as well. So then proceeded to put more blueberry donuts in there than anything else. As if they did it on purpose.
  • BB
    Bic Boi
    Oct 18, 2025
    5.0
    Dunkin is usually notoriously bad, this is probably the best one I’ve been to.
  • MH
    Michael Hankes
    Oct 12, 2025
    1.0
    Went in. Waited a solid 10in. No one even spoke to us. They care more about app orders and drive threw. Dont bother going here
  • AH
    Alli Haston
    Oct 4, 2025
    1.0
    Just had one of the most unpleasant and inappropriate experiences I’ve ever had at this location. I went through the drive-thru and ordered an Iced Latte with cream instead of whole milk. The man taking my order over the speaker made an extremely unprofessional and disgusting comment; something along the lines of, “you want to finish all of my cream?” Absolutely unacceptable. That kind of remark is not only disrespectful but completely out of line in a workplace setting. When we pulled up to pay for the order, there was a different young man who we expressed our dissatisfaction with and he said “sorry he was just trying to be funny.” We did not find this funny. We left feeling uncomfortable and shocked that an employee would speak to a customer like that. Management seriously needs to address this kind of behavior immediately.

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Franklin, TN?

Dunkin' in Franklin, TN is open Monday to Saturday from 5:00 AM to 9:00 PM, and on Sunday from 6:00 AM to 9:00 PM.

Does Dunkin' offer delivery and pickup services at this location?

Yes, Dunkin' offers both delivery and curbside pickup services at the Franklin, TN location.