Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Franklin, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.5
747 reviews
5 stars
320
4 stars
135
3 stars
84
2 stars
45
1 star
163
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.
Cleanliness
Multiple reviews highlighted issues with cleanliness, including dirty bathrooms and overflowing trash.
Product Availability
Many customers expressed frustration over the lack of available donuts and other menu items, often being out of stock.
Staff Friendliness
While some customers praised friendly staff, others noted inconsistency in service quality, with some employees being unhelpful or rude.
Overall Experience
The overall sentiment was mixed, with some positive experiences overshadowed by numerous complaints about service and product quality.
- RBRehma BaigNov 16, 20251.0Gave me the wrong order and when they fixed it, my order was cold
- EZerick delpretti zerpaNov 11, 20255.0Excellent attention... today ..
- SDSamuel DelprettiNov 11, 20255.0One of the best Donkin’ donuts I ever visited, the service is 10/10
- KDKandice DodsonNov 11, 20251.0Zero stars..how the hell do you not have espresso nor milk 2 days in a row
- DSDanna ShurnNov 2, 20255.0Everyone was super sweet, got my order correct and were super fast. In and out grabbing coffee and donuts.
Frequently Asked Questions About Dunkin'
What are the regular operating hours for Dunkin' in Franklin, TN?
Dunkin' is open Monday through Saturday from 5:00 AM to 10:00 PM, and on Sunday from 6:00 AM to 10:00 PM.
Does Dunkin' in Franklin offer delivery and curbside pickup services?
Yes, this location offers both delivery and curbside pickup services for your convenience.
What types of meals can I get at Dunkin' Franklin?
Dunkin' serves breakfast, lunch, and brunch items including coffee, espresso, breakfast sandwiches, donuts, and tea.
Are there any special holiday drinks currently available at Dunkin' Franklin?
Yes, you can try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher during the holiday season.
Can I order ahead at Dunkin' Franklin through a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android for a fast grab and go experience.
Does Dunkin' Franklin have a drive-thru for quick service?
Yes, this location features a drive-thru to make your coffee and food pickup quick and convenient.
What payment methods are accepted at Dunkin' Franklin?
Dunkin' accepts both credit and debit card payments.
Are there other coffee shops near Dunkin' Franklin if I want to explore more options?
Yes, Starbucks is nearby and offers additional coffee and dining options, making it easy to compare or enjoy different experiences.
What nearby dining options are available around Dunkin' Franklin?
Near Dunkin', you can find The Butcher Block (a butcher shop and delicatessen), House Of India (Indian buffet), Siam Pad Thai (Thai and Asian cuisine), and Hungry Howie’s Pizza for a variety of meal choices.
What other services or shops can I visit near Dunkin' Franklin for a full trip?
Nearby you can visit Baskin-Robbins for ice cream and bakery items, Walgreens pharmacy, Wilson Bank & Trust for banking services, and the Hilton Garden Inn if you need accommodations.