Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Franklin, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.5
751 reviews
5 stars
322
4 stars
135
3 stars
84
2 stars
46
1 star
164
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service, with some praising friendly staff while others experienced rude or unhelpful interactions.
Food Quality
Many reviews highlighted issues with food quality, including stale donuts, cold sandwiches, and incorrect orders.
Cleanliness
Several customers noted poor cleanliness in the store, including dirty floors and overflowing trash cans.
Inventory Issues
Frequent complaints about being out of popular items, particularly donuts, during peak hours.
Wait Times
Long wait times were a common theme, with customers expressing frustration over delays in service.
- SPShawn PowellDec 30, 20251.0Ordered milk through the drive thru. They were sold out of bottles but gave us a small drink sized cup. I was thrilled and the lady was so nice.m at the window. When we got to the hotel and took a drink the milk was sour.
- DGDavid Duarte GuerraDec 13, 20255.0Muy bueno
- NHNikki HuffmanDec 4, 20252.0Let me start by saying we LOVE Dunkin BUT this one was terrible.Coffee was good but the breakfast sandwiches, sausage egg and cheese muffin and the bacon maple crossiant, the cheese and meat were cold after waiting for Over 5 mins. We also got an apple fritter and donut which were hard as a rock (and we were there early in the morning) They were not busy at all only 1 other person in the store. We came off the highway and drove through the city just to go there. Should have went to the "other coffee shop" across the street. And I'm assuming it was a manager or District manager in a suit that handed us our food.
- NMNick MNov 23, 20255.0Dana was great. Very welcome team inside Dunkin
- RBRehma BaigNov 16, 20251.0Gave me the wrong order and when they fixed it, my order was cold
Frequently Asked Questions About Dunkin'
What are the regular operating hours for Dunkin' in Franklin, TN?
Dunkin' is open Monday through Saturday from 5:00 AM to 10:00 PM, and on Sunday from 6:00 AM to 10:00 PM.
Does Dunkin' in Franklin offer delivery and curbside pickup services?
Yes, this location offers both delivery and curbside pickup services for your convenience.
What types of meals can I get at Dunkin' Franklin?
Dunkin' serves breakfast, lunch, and brunch items including coffee, espresso, breakfast sandwiches, donuts, and tea.
Are there any special holiday drinks currently available at Dunkin' Franklin?
Yes, you can try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher during the holiday season.
Can I order ahead at Dunkin' Franklin through a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android for a fast grab and go experience.
Does Dunkin' Franklin have a drive-thru for quick service?
Yes, this location features a drive-thru to make your coffee and food pickup quick and convenient.
What payment methods are accepted at Dunkin' Franklin?
Dunkin' accepts both credit and debit card payments.
Are there other coffee shops near Dunkin' Franklin if I want to explore more options?
Yes, Starbucks is nearby and offers additional coffee and dining options, making it easy to compare or enjoy different experiences.
What nearby dining options are available around Dunkin' Franklin?
Near Dunkin', you can find The Butcher Block (a butcher shop and delicatessen), House Of India (Indian buffet), Siam Pad Thai (Thai and Asian cuisine), and Hungry Howie’s Pizza for a variety of meal choices.
What other services or shops can I visit near Dunkin' Franklin for a full trip?
Nearby you can visit Baskin-Robbins for ice cream and bakery items, Walgreens pharmacy, Wilson Bank & Trust for banking services, and the Hilton Garden Inn if you need accommodations.