Location.com logo
Dunkin' Zero
Brand Certified

Dunkin'

3.5
(762 reviews)

Business Details

(615) 358-9445
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Franklin, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
9100A Carothers Pkwy, Franklin, TN
37067, United States

Hours

Reviews

3.5
762 reviews
5 stars
326
4 stars
135
3 stars
84
2 stars
47
1 star
170
  • RT
    Riley Taylor
    today
    1.0
    It took 15 MINUTES for 2 coffees and they didn’t even get one of them right. I get that it’s policy to serve the driveway first but there is no reason that 2 lattes take that long when there were a max of 2 cars. To make it worse, the workers had to nerve to act annoyed when I was still waiting after receiving one coffees and still took another 5 minutes to make the other after I had to practically tell them to do their job. Like I’m sorry that you would rather be chatting with your friends but girl has places to be and needs her coffee.
  • KP
    Kiley Powell
    today
    1.0
    Walk into the store and it wasn’t busy at all, maybe a few people in the drive through. We order everything is fine. We wait 10 minutes for one coffee, mind you they get the order wrong. Then we’re waiting for one more coffee, and we have to go up to the workers and practically tell them to make a coffee. Make that make sense? We wait another 5 minutes until the front desk worker had to practically tell them to finish the coffee. Total time it took 15 minutes for two coffees, one order being wrong.
  • AW
    Aaron Wilkinson
    Feb 21, 2026
    5.0
    It's a chain, you can expect what you will and never disappoint. This one has the Baskin Robbins inside, so I take my kids here for treats occasionally. I like the staff, who are always friendly, and never get stuck with a large crowd.
  • TO
    Tammy Owens
    Feb 17, 2026
    1.0
    I ordered two drinks from my app. I get to the window and they tell me they are out one of the drinks and the other they are out of the ingredients to put in it. Then ask if I want something else. Why would I want something!! Then they offered me free donuts for my troubles . The donuts are valentine donuts. Valentine day was 3 days ago. The donuts were hard and old.
  • DI
    Dawood Issa
    Feb 8, 2026
    1.0
    If I could give them 0 start I would. I pulled up to the store on 8th of February at 6:15pm and as we were ordering through the drive though, someone else came on the mic and started SCREAMING LIKE A PSYCHO through the intercom. After we got to the window we let the lady know that it was super unprofessional and just dumb to be acting that way. After I got my coffee, they started screaming at us as we were leaving instead of saying goodbye like human being. They thought it was “funny” & “cute” which was super unprofessional. Everyone that was working tonight needs to be terminated. Super unprofessional behavior.

Frequently Asked Questions About Dunkin'

What are the regular operating hours for Dunkin' in Franklin, TN?

Dunkin' is open Monday through Saturday from 5:00 AM to 10:00 PM, and on Sunday from 6:00 AM to 10:00 PM.

Does Dunkin' in Franklin offer delivery and curbside pickup services?

Yes, this location offers both delivery and curbside pickup services for your convenience.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 08, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: