Domino's Pizza

3.4
269 reviews

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food Restaurant
Looking for great pizza in Franklin? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 400 Downs Blvd Ste 100.

Location

Domino's Pizza
400 Downs Blvd, Franklin, TN
37064, United States

Hours

Reviews

3.4
269 reviews
5 stars
135
4 stars
21
3 stars
17
2 stars
16
1 star
80

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Many customers reported long wait times for delivery, often exceeding the estimated time, with some orders taking over two hours.

Order Accuracy

Numerous reviews highlighted problems with incorrect orders, including wrong pizzas and missing items.

Customer Service

Customers frequently experienced poor customer service, including unresponsive staff and rude interactions.

Food Quality

While some customers enjoyed the pizza, many noted inconsistencies in food quality, such as cold or poorly made pizzas.

Positive Experiences

Despite the negative feedback, there were several positive reviews praising the food quality and friendly service from specific staff members.
  • DH
    David Hardy
    4 days ago
    5.0
    Probably one of the best dominoes in the area. The staff is always friendly and quick! I always enjoy seeing Ruben and the rest of the team.
  • ER
    Ed R
    Nov 4, 2025
    5.0
    Limited seating but great food
  • WA
    Woozy Altaz
    Oct 24, 2025
    1.0
    Got handmade pan pizza n got just a normal toss instead n still charged me for it.
  • KS
    Kiersten S.
    Oct 18, 2025
    1.0
    I ordered directly through the Domino’s app, time estimate was 34-52 minutes. My order sat in quality check for 30 minutes and finally arrived close to an hour and half after ordering… missing two sauces I paid for, and I requested well done but the pizza was completely doughy and room temperature.
  • CC
    Cindy
    Jul 16, 2025
    1.0
    Over $30 and 80 minutes for a cold, burned pizza and bread bites. Estimate was 36 - 46 minutes. The bites were good and also warm. The pizza looked like it had been sitting in a warner for 30 minutes and barely warm. Not the driver's fault. She got here with it fast per the tracker. If your order sits in "quality check" for over 30 minutes, it's going to be cold and dried up when you get it! Never ordering here again.

Frequently Asked Questions About Domino's Pizza

What are the Domino's Pizza Franklin location's hours for dine-in, takeout, and delivery?

This Domino's Pizza in Franklin is open daily from 10:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Friday and Saturday for all services including takeout and delivery.

What types of pizza crusts can I order at Domino's Pizza in Franklin?

You can choose from New York Style, Handmade Pan, or Parmesan Stuffed Crust pizzas when you order from this Domino's location.