Domino's Pizza

3.3
297 reviews

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food Restaurant
Looking for great pizza in Franklin? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 9040B Carothers Pkwy # 105.

Location

Domino's Pizza
9040B Carothers Pkwy, Franklin, TN
37067, United States

Hours

Reviews

3.3
297 reviews
5 stars
123
4 stars
43
3 stars
23
2 stars
17
1 star
91

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Many customers experienced significant delays in delivery times, often exceeding the estimated wait.

Customer Service

There are numerous complaints about rude staff and unprofessional behavior, including being hung up on during calls.

Food Quality

Several reviews mentioned poor food quality, including burnt pizzas, incorrect orders, and inadequate toppings.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and good service during their visits.

Inconsistent Orders

Customers frequently reported receiving incorrect orders or items missing from their orders.
  • GE
    Gerardo Estrada
    1 day ago
    1.0
    Disappointment with online Domino's App... when it says 'Ready to pick up on store', it's not true and I have had to wait +20-30 min, and the customer service it's unhelpful.
  • MS
    Mary Elizabeth Yadevia Sheridan
    Oct 25, 2025
    2.0
    I ordered a pizza to be delivered at 5pm. The online app Tracker said it would be here at 5:45. I called at 5:45 only to find out that they were waiting on a driver to come back to the store to deliver. The girl told me I was next in line for delivery.My pizza was done. At 6:20 still not pizza. I called again and this time she said it was out for delivery but not sure when it would be here. It finally got here at 6:29 but the quality was poor. I recommend you call and not use the app. As the app is not good with the time of delivery.
  • JN
    John Newman
    Oct 10, 2025
    1.0
    Automated system suck.People should start answering the phone and getting orders right. Another reason that mom and pop pizza shops are far superior to national chains
  • CL
    Cambrie Lotsbaich
    Sep 20, 2025
    1.0
    I ordered online around 11:25pm, get the notification that they started prepping it at 11:25pm, it’s in the oven by 11:33pm, awesome. Head in around 11:40pm because according to their tracker it’s done. Finally get noticed by an employee by 11:46pm even though he literally just helped the dude in front of me, just to find out, my order isn’t even done at all. All of 3 orders on their board, mine and 2 others. Which leaves me to ask, what’s the point of an order tracker at all. This is the last thing I wanted to deal with after working till 11pm. And then to offer a half assed sorry for your wait 🙄🙄🙄
  • RM
    Rachel Miltner
    Jul 30, 2025
    5.0
    Order placed the day before was being cut as I walked in at delivery time. Everything was hot and exactly what we ordered. Thanks!

Frequently Asked Questions About Domino's Pizza

What types of pizzas can I order at Domino's Pizza in Franklin?

You can order Specialty Pizzas or build your own on New York Style, Handmade Pan, or Parmesan Stuffed Crust at Domino's Pizza in Franklin.

What are the opening hours for Domino's Pizza in Franklin?

Domino's Pizza in Franklin is open from 10:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Friday and Saturday.