Certified by Chipotle Mexican Grill • Mar 08, 2026
Mexican Restaurant
Chipotle Cool Springs is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
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TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 08, 2026
Certified by Chipotle Mexican Grill • Mar 08, 2026
Reviews
3.8
1,366 reviews
5 stars
653
4 stars
289
3 stars
122
2 stars
72
1 star
230
HH
Hunter Hubbard
Feb 22, 2026
1.0
this used to be my chipotle I would come to from high school when I went to Centennial. That was about 10 years ago now. It feels like every time I’m in there nowadays it’s always horribly filthy with smudged rice everywhere and different proteins and rice and things mixed in and mashed with each other. I get it. It’s allergy season. But the lady who scooped my food tonight started coughing really bad and proceeded to tell me it was because of blood clots in her lungs. Needless to say. It didn’t exactly leave me feeling super stoked to eat my food or all that hungry. I’m going to try to eat this considering I spent 20 bucks on it but here’s to praying my reliable high school spot won’t give me the black lung.
JH
John Haury
Feb 19, 2026
5.0
Huge portion
LN
Logan Nielsen
Feb 14, 2026
1.0
The bowl gave me food poisoning.
DH
David Holmes
Feb 7, 2026
2.0
This location is not up to par for the Chipotle brand. The food often appears dry and unappealing. Be prepared if you ask for “more” of anything you will be charged extra. The last few times we noticed there was no line at 6PM which is odd. The Hispanic manager is condescending, rude, and in serious need of customer service training. Terrible attitude and not willing to correct any issue with your food or order. There are much better food options in Cool Springs, and we will not be returning again.
SM
Samuel McCain
Feb 5, 2026
1.0
Zero stars for the new location in Cool Springs TN. Smallest serving sizes I’ve ever seen at a Chipotle and the flavor profile was off on everything. Sad that this brand new location is so bad. I’m about done with Chipotles over priced rice and bean bowls with almost no protein. Service was chaotic at best.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Cool Springs serve?
Chipotle Cool Springs offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What are the operating hours for Chipotle Mexican Grill at Cool Springs?
Chipotle Cool Springs is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Cool Springs offer pickup and delivery services?
Yes, Chipotle Cool Springs offers both in-store pickup and delivery.
How can I order food from Chipotle Mexican Grill online?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
Is there a rewards program available at Chipotle Cool Springs?
Yes, customers can sign up for Chipotle Rewards to get exclusive offers and earn free food.
What is the address and contact information for Chipotle Mexican Grill at Cool Springs?
The restaurant is located at 430 Cool Springs Blvd, Williamson, Franklin, TN 37067. You can contact them at +1 615-861-3989 or email tn.1524.coolsprings@chipotle.com.
What nearby restaurants can I visit around Chipotle Cool Springs?
Nearby restaurants include Poke Bros (poke and Hawaiian cuisine), Old Chicago (pizza and bar), Subway (sandwich shop), and Tropical Smoothie Cafe (smoothies and sandwiches), offering various dining options before or after your visit.
Are there clothing stores near Chipotle Cool Springs where I can shop?
Yes, nearby clothing stores include DXL Big and Tall and New Balance Nashville at Cool Springs, which offer men's clothing, shoes, and sportswear, allowing for shopping trips alongside your visit to Chipotle.
What wellness or beauty services are available near Chipotle Cool Springs?
Around Chipotle Cool Springs, you can find salons and spas such as Salon Blonde Franklin, Origina Salon Spa, and tattoo and piercing services like Tennskin and Inked By Kileyy for your wellness and beauty needs.
Is Chipotle Mexican Grill at Cool Springs an LGBTQ-friendly location?
Yes, Chipotle Cool Springs welcomes LGBTQ customers and is known for its inclusive environment.
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