Certified by Carrabba's Italian Grill • Mar 08, 2026
Reviews
4.5
2,333 reviews
5 stars
1,639
4 stars
399
3 stars
148
2 stars
63
1 star
84
JH
Janie Higgins
Mar 2, 2026
5.0
Excellent lunch trio (shrimp/soup/ bread/dessert). Service was fantastic. I love Carrabbas.
SA
Stephen Austin
Feb 24, 2026
2.0
Not recommended. My wife ordered pasta with shrimp. $20 plus, for six shrimp and $2 worth of pasta. Then she got a to go order, chicken and pasta plus a salad, and they didn’t put her salad in the bag. Unbelievable.
DS
Debbie Sage
Feb 22, 2026
2.0
Very disappointed.One highlight was our server was friendly and kind. The first sign of trouble was when my white wine was dropped off. The glass stem was sticky and there were red wine drops on the foot of the glass. Disappointed that our server didn’t notice that my wine was poured into a previously used glass. The bread and dipping oil was great. When our meals came, the serving size was generous and looked promising. I ordered the chicken piccata with mashed potatoes and broccoli. The chicken was cooked well but the piccata sauce had a gelatinous look and taste to it. The broccoli was so strange. Overcooked but it had a distinct fishy taste to it. The mashed potatoes were clearly deposited from a scoop onto the plate and looked and tasted like what you’d get in a cafeteria. I left most of the food on the plate. My husband ordered the salmon, which he found okay, along with the perfectly shaped domes of mashed potatoes as his side. The presentation gave insight into how busy the kitchen was and or just the overall lack of care for the dining experience. Presentation was not a priority. I’m sorry that I didn’t take any pictures. I don’t normally leave reviews but this was so beyond what was expected based on the popularity of the restaurant. Our meal for two people before tip cost $94. Hopefully it was just an off night for the bar (wine debacle) and kitchen. That said, we can’t justify or trust going back after this experience.
TR
Terry Richardson
Feb 21, 2026
2.0
Food and service very mediocre. Won't be back for a long time. Ordered medium steak come back raw. Waited 20 minutes for drink refills. Seemed to be under staffed.
KG
Kris Gibson
Feb 20, 2026
3.0
Pretty worn out, could use a face lift through out.
The ladies and men's rest room, smelled terrible. There is a door blocking the bathrooms into the dining room, but I smelled the bathroom upon entering the restaurant. Awful!
Frequently Asked Questions About Carrabba's Italian Grill
What type of cuisine does Carrabba's Italian Grill in Franklin, TN offer?
Carrabba's Italian Grill offers authentic Italian cuisine for dine-in, carryout, delivery, or catering.
What are the regular operating hours for Carrabba's Italian Grill in Franklin?
Carrabba's is open Monday through Thursday from 11:00 AM to 10:00 PM, Friday and Saturday from 11:00 AM to 11:00 PM, and Sunday from 11:00 AM to 9:00 PM.
Does Carrabba's Italian Grill offer happy hour, and if so, what are the hours?
Yes, Carrabba's offers happy hour daily from 4:00 PM to 6:00 PM.
What types of pickup and delivery services does Carrabba's Italian Grill provide?
Carrabba's offers in-store pickup, curbside pickup, delivery, same day delivery, and no-contact delivery options.
Does Carrabba's Italian Grill have a bar onsite, and what alcoholic beverages do they serve?
Yes, Carrabba's has a bar onsite and serves liquor, beer, wine, cocktails, and alcohol in general.
Is Carrabba's Italian Grill family-friendly and accessible to people with disabilities?
Yes, Carrabba's welcomes families and children and has wheelchair accessible entrance, parking, seating, and restrooms, as well as braille menus and high chairs.
Where is Carrabba's Italian Grill located in Franklin, TN?
Carrabba's Italian Grill is located at 533 Cool Springs Blvd, Franklin, TN 37067, USA.
Can I find coffee nearby Carrabba's Italian Grill?
Yes, Starbucks is located nearby, offering coffee and smoothies which you can enjoy before or after your meal at Carrabba's.
What family-friendly parks or charity organizations are close to Carrabba's Italian Grill?
Cooper Trooper Foundation Pumpkin Patch is a nearby park and charity organization worth visiting before or after dining at Carrabba's.
Are there other restaurants near Carrabba's where guests can explore different cuisines?
Yes, nearby restaurants include Drake's Cool Springs (American and sushi), Wolfgang Puck Express (American), and Jack in the Box (Taco and burger fast food), offering diverse dining options close to Carrabba's.
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Certified March 08, 2026Yext Knowledge Graph
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