Customers consistently praised the attentive and friendly service from various servers, with specific mentions of staff like Danielle, Reuben, and Rich.
Food Quality
The food received high marks for taste and presentation, with standout dishes like lobster ravioli, chicken marsala, and the new carbonara being frequently highlighted.
Atmosphere
The restaurant is noted for its pleasant atmosphere, allowing for enjoyable conversations without excessive noise.
Consistency
Many customers appreciated the consistent quality of both food and service across multiple visits.
Renovation Needs
Some feedback indicated that the restaurant could benefit from updates and renovations, particularly in the restrooms.
EP
Eugene Pustovalov
5 days ago
3.0
The food was okay. The server never asked for my phone number for the rewards, but she repeatedly asked if everything was okay, which became annoying. It felt rude and interruptive while I was eating.
HB
Heather Brown
Nov 17, 2025
5.0
Always a good choice. The calamari is delicious. The Sicilian chicken soup is always amazing! You can't go wrong here.
AH
Ashley Holda
Nov 13, 2025
3.0
It was OKAY! Was it worth the price not at all. My chicken marsala was made with canned mushrooms and the flavor wasn't there. The portions were tiny for the kids meals. Our server was great but they didn't want to keep giving you the free bread. The bathrooms were gross!! This location felt like they were trying to be fancy then you walk into the dirty run down bathroom.
MV
Michelle Vinson
Nov 8, 2025
5.0
The food and the service were great. I had the Italian trio. Everything was hot and fresh. It was enough to have leftovers fir lunch the next day. Our server was so sweet and accommodating.
EB
Evan Bossert
Oct 29, 2025
5.0
Our server, Reuben was incredible! He was very intentional with making us feel so welcome! We haven't been to Carrabas in years, and I'm so glad we came back to a great experience!!
Frequently Asked Questions About Carrabba's Italian Grill
What type of cuisine does Carrabba's Italian Grill in Franklin, TN offer?
Carrabba's Italian Grill offers authentic Italian cuisine for dine-in, carryout, delivery, or catering.
What are the regular operating hours for Carrabba's Italian Grill in Franklin?
Carrabba's is open Monday through Thursday from 11:00 AM to 10:00 PM, Friday and Saturday from 11:00 AM to 11:00 PM, and Sunday from 11:00 AM to 9:00 PM.
Does Carrabba's Italian Grill offer happy hour, and if so, what are the hours?
Yes, Carrabba's offers happy hour daily from 4:00 PM to 6:00 PM.
What types of pickup and delivery services does Carrabba's Italian Grill provide?
Carrabba's offers in-store pickup, curbside pickup, delivery, same day delivery, and no-contact delivery options.
Does Carrabba's Italian Grill have a bar onsite, and what alcoholic beverages do they serve?
Yes, Carrabba's has a bar onsite and serves liquor, beer, wine, cocktails, and alcohol in general.
Is Carrabba's Italian Grill family-friendly and accessible to people with disabilities?
Yes, Carrabba's welcomes families and children and has wheelchair accessible entrance, parking, seating, and restrooms, as well as braille menus and high chairs.
Where is Carrabba's Italian Grill located in Franklin, TN?
Carrabba's Italian Grill is located at 533 Cool Springs Blvd, Franklin, TN 37067, USA.
Can I find coffee nearby Carrabba's Italian Grill?
Yes, Starbucks is located nearby, offering coffee and smoothies which you can enjoy before or after your meal at Carrabba's.
What family-friendly parks or charity organizations are close to Carrabba's Italian Grill?
Cooper Trooper Foundation Pumpkin Patch is a nearby park and charity organization worth visiting before or after dining at Carrabba's.
Are there other restaurants near Carrabba's where guests can explore different cuisines?
Yes, nearby restaurants include Drake's Cool Springs (American and sushi), Wolfgang Puck Express (American), and Jack in the Box (Taco and burger fast food), offering diverse dining options close to Carrabba's.