Carrabba's Italian Grill

4.5
2300 reviews

About

Italian RestaurantHome Cooking RestaurantCatererRestaurantTake Out RestaurantWine BarAmerican RestaurantBar & GrillGluten-Free RestaurantBarCarrabba's
Enjoy authentic Italian for dine-in, carryout, delivery or catering.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Carrabba's Italian Grill
533 Cool Springs Blvd, Franklin, TN
37067, United States

Hours

Reviews

4.5
2,300 reviews
5 stars
1,614
4 stars
400
3 stars
145
2 stars
59
1 star
82

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently praised the food as delicious, with specific mentions of dishes like chicken marsala, lobster ravioli, and spaghetti bolognese.

Service Experience

Many reviews highlighted excellent service from various staff members, particularly noting servers like Danielle, Reuben, and Nikki for their attentiveness and friendliness.

Cleanliness Issues

Several customers reported concerns about the cleanliness of the bathrooms and dining area, indicating a need for improvement in this area.

Wait Times

Some customers expressed dissatisfaction with long wait times for seating and service, particularly during busy periods.
  • TM
    Tabitha Mangrum
    1 day ago
    5.0
    This is our second time eating here this month & it is delicious. Relaxing atmosphere, great service(ask for Julie) & the food is amazing! We will definitely be back. :)
  • TM
    Torrie Mowell
    1 day ago
    1.0
    If you look at my other reviews, you will see that I rarely give a bad one, and honestly, I hate to leave this one. We hadn't eaten there in over a year, and decided upon eating there yesterday. Last time I had been there, I remembered our food being GREAT! Yesterday, however, was so disappointing. I ordered the chicken piccata with fettuccine Alfredo as the side. For almost $30 it tasted like a frozen lean cuisine meal. I ate 3 bites of my chicken and a few more of my pasta, and I just couldn't eat any more of it. We asked for more bread (the bread is great!)...but sadly, after asking 3 times, and then being brought the check and a box for my barely touched meal, I gave up. Not a single offer of a refill, the entire visit. We came at 3:30, so it wasn't very busy....not sure what has happened.
  • AW
    Andrew West
    2 days ago
    5.0
    Food was wonderful as always. The five of us were sat quickly. Nikki was amazing and made out night a joy. We'll definitely be back.
  • GR
    Glen Roeder
    Jan 5, 2026
    5.0
    We just ordered takeout, but service was very friendly and it was a nice atmosphere. The food was excellent!
  • TD
    Tim and Cissy Durham
    Dec 25, 2025
    5.0
    This team is our go-to for Christmas Eve or Christmas Day bundled group meals for the family. Great management! Tremendous food!! Excellent value! Only complaint, they’re a little stingy on bread. If we want extra and offer to pay, need to take care of us! Thank you Carrabba’s Cool Springs!

Frequently Asked Questions About Carrabba's Italian Grill

What type of cuisine does Carrabba's Italian Grill in Franklin, TN offer?

Carrabba's Italian Grill offers authentic Italian cuisine for dine-in, carryout, delivery, or catering.

What are the regular operating hours for Carrabba's Italian Grill in Franklin?

Carrabba's is open Monday through Thursday from 11:00 AM to 10:00 PM, Friday and Saturday from 11:00 AM to 11:00 PM, and Sunday from 11:00 AM to 9:00 PM.