Business Details
About
Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.
Location
Hours
Reviews
3.9
1,599 reviews
5 stars
767
4 stars
379
3 stars
173
2 stars
109
1 star
171
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service were mixed; some praised attentive staff while others reported slow or inattentive service.
Food Quality
Food quality was inconsistent, with several complaints about cold, overcooked, or poorly prepared items, particularly wings.
Cleanliness
Multiple reviews noted issues with cleanliness, including dirty tables and floors, impacting the overall dining experience.
Management Response
Customers expressed dissatisfaction with management's handling of complaints, citing unprofessional behavior and lack of accountability.
Positive Staff Interactions
Despite negative experiences, many customers highlighted specific staff members who provided excellent service, enhancing their visits.
- LRLee Roberts2 days ago4.0Had hot wings, fries, celery, and a lemonade. Wings seemed like they were not fresh, possibly reheated. Server was nice and restaurant clean. Lots of sports on the many TVs.
- RSRob ScannellJan 2, 20265.0What can I say it’s a B Dubs. Dillon though is an all star! Very sharp young man. Attentive, on top of things, and sharp. Food can out fast, and service was on point.
- KMkelly medranoJan 1, 20261.0Pésima pedí dos hamburguesas y me las trajeron con la carne quemada 🤮
- LMLauren MasseyDec 29, 20255.0Typical BWW experience, but our waiter, Chazz, was AMAZING! Food came out quickly, and he checked on us every few minutes, and got our extra sauces, drinks, etc. quickly. Made this a great family outing for us!
- BJBobby Rory JohnsonDec 26, 20255.0Love BW's always a great time. Most of the time. My server could've been better but busy day with football on. The food was fresh an hot
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings in Franklin, TN specialize in?
Buffalo Wild Wings specializes in award-winning Buffalo, New York-style chicken wings with 26 sauces and seasonings to choose from.
What are the operating hours of Buffalo Wild Wings at 320 Spring Creek Drive?
The restaurant is open from 11:00 AM to midnight from Monday to Thursday and Sunday, and stays open until 1:00 AM on Fridays and Saturdays.
Where is Buffalo Wild Wings located in Franklin, Tennessee?
It is located at 320 Spring Creek Drive, Franklin, TN 37067, USA.
How can I contact Buffalo Wild Wings in Franklin for reservations or inquiries?
You can reach Buffalo Wild Wings at 320 Spring Creek Drive by phone at +1 615-771-7724.
Does Buffalo Wild Wings in Franklin, TN offer takeout services?
Yes, Buffalo Wild Wings is categorized as a takeout restaurant, along with being a sports bar and chicken wings restaurant.
Are there hotels near Buffalo Wild Wings in Franklin where visitors can stay?
Yes, nearby hotels include Staybridge Suites Nashville - Franklin, Hyatt House, and HYATT HOUSE NASHVILLE/FRANKLIN-COOL, offering accommodation and event planning services.
What automotive services are available near Buffalo Wild Wings in Franklin?
Nearby automotive options include CarMax used car dealers, Toyota of Cool Springs dealership and repair services, and Alan “Superman” Richardson Toyota Of Cool Springs for automotive repairs.
Are there any pet-related services near Buffalo Wild Wings in Franklin?
Yes, pet owners will find Vetco Vaccination Clinic and Petco pet store nearby, along with Quick-Tag pet services.
Can I find shopping options near Buffalo Wild Wings in Franklin?
Yes, Kohl's department and clothing store, Sephora beauty supplies at Kohl's, and Vans shoe store are nearby for shopping needs.
Is Buffalo Wild Wings involved in any sports or bar-related activities?
Yes, Buffalo Wild Wings is a sports bar and American-style restaurant known for its chicken wings and lively atmosphere for sports fans.