Your local Franklin, TN Bonefish Grill® specializes in hand-cut, wood-grilled specialties and locally crafted Partner Selection dishes made with the freshest, highest-quality ingredients. The restaurant offers a selection of classic and signature hand-crafted cocktails, using just-squeezed juices, edible garnishes, and house infusions in addition to offering a distinct list of wines, which are the perfect match for any food pairing. Located in Cool Springs on the corner of Cool Springs Blvd and Mallory Lane
Many customers praised the attentive and friendly service, particularly highlighting servers like Ryan B and Kim F for their exceptional hospitality.
Food Quality
Feedback on food quality was mixed; while some dishes were praised as delicious, others were criticized for being overcooked or poorly presented.
Atmosphere
The restaurant's atmosphere received positive remarks for being enjoyable and comfortable, although some reviews mentioned issues with cleanliness.
Consistency Issues
Several customers noted inconsistencies in food quality and service, indicating that experiences can vary significantly.
BJ
Bob Jenkins
1 day ago
5.0
Our first visit. Very impressed. Loved the clean, spacious, professional ambience of the restaurant and the presentation of the staff and dining tables. First impressions count, but our server ( Ryan B.) was genuinely pleasant and a credit both to himself and his employer. We both ordered fish (cod) and chips (fries) and they were preceded by a lovely piece of good quality bread with and herby olive oil dip. The fries were hot, fresh, deliciously crispy and perfectly seasoned. There were 3 generous portions of cod, each coated in tasty batter and the meat flaked on the fork exactly as it should. As an Englishman, I would have loved to have had a portion of mushy peas too, but that would be my only suggested enhancement. It was a thoroughly pleasurable dining experience, start to finish - and I congratulate all concerned. We'll be back.
LR
Lori Roney
Jan 4, 2026
1.0
I ordered lobster stuffed shrimp, bowl of corn chowder, imperial dip and coconut pie.
EVERY SINGLE hot food item tasted exactly the same! It all tasted like salt! No seafood flavors, you may as well put the whole thing in one pot and poured an entire shaker of salt in it! Except the soup..that had a sour taste.
What pray tell is this coconut pie? A dry pile of coconut...no sauce no whipped cream...impossible to eat. Is it supposed to be cold or hot? It doesn't matter it's just a heap of dryness.
Well you ruined my birthday dinner and I'm out 98.00 dollars from Uber eats.
Thanks and I'm amazed at how far this restaurant has gone downhill.
Lori Roney
Oh great now I have food poisoning!
Show quoted text
DM
Drake Melson
Dec 29, 2025
5.0
Tony and Ryan at Bonefish Grill made our business dinner incredible. They were on top of everything without hovering—drinks stayed full, food came out at the right pace, and they never interrupted the conversation.
They listened to what our group liked and provided solid suggestions on drinks and entrées. You could tell they were paying attention to the details and actually cared that things went well, not just that plates got dropped off.
They helped keep the whole night relaxed and easy so we could focus on the right things. It was exactly what we needed for a business dinner, and they honestly made the night.
MT
Mikey von Tagen
Dec 28, 2025
5.0
Absolutely amazing experience at this Cool Springs store. Our new server Keoni knew the menu extremely well, had the best drink and food recommendations, was very welcoming, and the perfect blend of professional and authentic. Great atmosphere, great scallops, incredible chocolate crème brûlée 🤌🕺
TG
Troy VanAtta (grumpy gorilla)
Dec 27, 2025
5.0
12/27 @5:00, we had a lovely experience with James? B….in our favorite Bar booth!
Our server was efficient and friendly, and funny! We got our favorite Bang-Bang shrimp + complementary bread (love the oil dip). Then, we tried the new Char-grilled oysters (needed more char, cooked a little more) and split the BFG Burger & fries- which was one of the better burgers we’ve had this year!
I must mention the dirty martini’s with hand-stuffed blue cheese olives- a favorite HH drink that is always fabulous!
Does Bonefish Grill in Cool Springs accept reservations?
Yes, Bonefish Grill accepts reservations which can be made online.
What are the regular dining hours for Bonefish Grill in Franklin, TN?
Bonefish Grill is open Monday through Thursday from 11:00 AM to 10:00 PM, Friday and Saturday from 11:00 AM to 11:00 PM, and Sunday from 11:00 AM to 9:00 PM.
When is brunch available at Bonefish Grill Cool Springs?
Brunch is served only on Saturdays and Sundays from 11:00 AM to 3:00 PM. Brunch is not available on weekdays.
Does Bonefish Grill offer happy hour specials? If so, when?
Yes, happy hour at Bonefish Grill is available daily from 3:00 PM to 6:30 PM.
Can I order delivery or pick up my food at Bonefish Grill Cool Springs?
Yes, Bonefish Grill offers both in-store pickup and delivery services.
What type of attire is recommended when dining at Bonefish Grill?
The recommended attire at Bonefish Grill is casual.
What payment options are accepted at Bonefish Grill in Franklin?
Bonefish Grill accepts American Express, Cash, Checks, Discover, MasterCard, and Visa.
What are some nearby places customers can visit around Bonefish Grill Cool Springs?
Nearby places include Shane Co. jewelry store, La-Z-Boy Furniture Galleries, and Gary Force Acura Preowned car dealership. Customers might enjoy shopping or browsing these locations before or after their meal.
Are there convenient banking options near Bonefish Grill in Cool Springs?
Yes, Simmons Bank and Chase ATM are located nearby, providing convenient access to banking services for customers.
What dining or fast food options are near Bonefish Grill?
Jack in the Box and Waffle House are nearby fast food and casual dining options if you're looking for alternatives or quick meals in the area.