Brand Certified
Dunkin'
2.7(169 reviews)
Certified by Dunkin' • Apr 05, 2026
Business Details
5043 Carothers Parkway, Franklin, TN
37067, United States
Certified by Dunkin' • Apr 05, 2026
(615) 307-7852
Certified by Dunkin' • Apr 05, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Apr 05, 2026
About
Certified by Dunkin' • Apr 05, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Franklin, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Apr 05, 2026
Hours
Certified by Dunkin' • Apr 05, 2026
Monday5:00 AM - 8:00 PM
Tuesday5:00 AM - 8:00 PM
Wednesday5:00 AM - 8:00 PM
Thursday5:00 AM - 8:00 PM
Friday5:00 AM - 8:00 PM
Saturday5:00 AM - 8:00 PM
Sunday6:00 AM - 8:00 PM
Reviews
2.7
169 reviews
5 stars
53
4 stars
9
3 stars
11
2 stars
19
1 star
77
- GSGiana SApr 2, 20261.0I had a really disappointing experience at this Dunkin’ location. The employee at the register was extremely rude and didn’t acknowledge me at all - no greeting, no basic courtesy. The only thing he said during the entire interaction was, “Do you want your receipt?” which felt dismissive and unprofessional. On top of that, my order was wrong. I received the wrong breakfast sandwich, and the quality was so poor that I ended up throwing it away. It was honestly just slop in a bag, completely unappetizing. The staff overall seemed very disengaged. It appeared to be mostly high schoolers who didn’t take their jobs seriously - standing around, gossiping, and talking instead of helping customers or keeping the place clean. The overall cleanliness of the store was also an issue; the floor was covered all over in crumbs in the back, which made the environment feel neglected. This location needs to be investigated by corporate for unhealthy environment for a place serving food.
- TTTorriono TillmaMar 31, 20261.0Great service but they get my order wrong everytime how do you confuse a crossiant for a bagel, numerous times I've came around . And they've stayed they don't have food only coffee
- DBDoris BarnettMar 24, 20263.0Normal DD store, but difficult to reach due to it's location, and parking is at a premium. The server didn't ask how many donuts we wanted, assumed one, but quickly switched to a box on our correction. The main issue was that all but one it two of our mixed box were at least day old. We shopped in the morning, and the jelly donut was difficult to bite. I didn't take the box back only because I can't drive right now and my driver refused to go back and get into a confrontation.
- GJGary JFeb 27, 20261.0Asked for a small Hot Decaf coffee with two swirl french vanilla flavor added. 4 miles down the road tasting the very cool Hot coffee was not what I ordered. The reason this place has a 2.7 rating.
- VSVinita SmithFeb 2, 20265.0I have always received wonderful customer service here! Duncan doughnuts coffee is my FAVORITE! It is always a treat! 👌☕️
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Franklin, TN?
Dunkin' in Franklin, TN is open Monday through Saturday from 5:00 AM to 9:00 PM and on Sunday from 6:00 AM to 9:00 PM.
Can I order Dunkin' coffee and food for delivery or curbside pickup?
Yes, Dunkin' offers delivery services and curbside pickup options for your convenience.
What are some of the holiday drink specials currently available at Dunkin'?
Dunkin' is offering a Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and a new Berry Sangria Refresher as part of their holiday menu.
Does Dunkin' in Franklin, TN have a drive-thru?
Yes, this Dunkin' location features a drive-thru for quick and easy service.
What type of meals does Dunkin' serve at this location?
Dunkin' serves breakfast, lunch, and brunch meals.
Are there any popular nearby coffee shops around Dunkin'?
Yes, White Bison Coffee and Starbucks are nearby coffee shops you can visit if you're exploring coffee options in the Franklin area.
What convenience stores and gas stations are near Dunkin'?
Nearby convenience stores and gas stations include Twice Daily and Shell, which can be convenient stops before or after your visit to Dunkin'.
Which financial services are located close to Dunkin'?
Element Home Loans - Daniel Smith, Element Home Loans - Keith Payne, and Fifth Third Bank are nearby mortgage and banking services for your financial needs.
Does this Dunkin' location offer free Wi-Fi and accept credit/debit cards?
Yes, the Franklin Dunkin' offers free Wi-Fi and accepts both credit and debit card payments.
How can I order ahead to pick up my Dunkin' favorites faster?
You can order ahead using the Dunkin' mobile app available on iOS and Android, or order online through the provided ordering link for a quick grab-and-go experience.
Brand Certified Facts from Dunkin'
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Certified April 05, 2026Yext Knowledge Graph
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