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Dunkin' Zero
Brand Certified

Dunkin'

3.5
(766 reviews)

Business Details

(615) 358-9445
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Franklin, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
9100A Carothers Pkwy, Franklin, TN
37067, United States

Hours

Monday5:00 AM - 8:00 PM
Tuesday5:00 AM - 8:00 PM
Wednesday5:00 AM - 8:00 PM
Thursday5:00 AM - 8:00 PM
Friday5:00 AM - 9:00 PM
Saturday5:00 AM - 9:00 PM
Sunday6:00 AM - 9:00 PM

Reviews

3.5
766 reviews
5 stars
329
4 stars
135
3 stars
84
2 stars
47
1 star
171
  • JM
    Jessica McClanahan
    Mar 16, 2026
    5.0
    Great atmosphere..the servers are awesome and friendly.
  • CJ
    chris jones
    Mar 13, 2026
    1.0
    Took forever and the coffee was no good and the staff seemed to be arguing amongst each other overall it was just a bad experience and I was not the only one there was like three people in the 15 to 20 minutes that I had to wait for one single coffee that came in and was complaining that their order took 25 minutes. How does a coffee order take that long? I literally never go out of my way to leave a negative review lol but I feel like I had to so hopefully this will get fixed
  • RT
    Riley Taylor
    Mar 8, 2026
    1.0
    It took 15 MINUTES for 2 coffees and they didn’t even get one of them right. I get that it’s policy to serve the driveway first but there is no reason that 2 lattes take that long when there were a max of 2 cars. To make it worse, the workers had to nerve to act annoyed when I was still waiting after receiving one coffees and still took another 5 minutes to make the other after I had to practically tell them to do their job. Like I’m sorry that you would rather be chatting with your friends but girl has places to be and needs her coffee.
  • KP
    Kiley Powell
    Mar 8, 2026
    1.0
    Walk into the store and it wasn’t busy at all, maybe a few people in the drive through. We order everything is fine. We wait 10 minutes for one coffee, mind you they get the order wrong. Then we’re waiting for one more coffee, and we have to go up to the workers and practically tell them to make a coffee. Make that make sense? We wait another 5 minutes until the front desk worker had to practically tell them to finish the coffee. Total time it took 15 minutes for two coffees, one order being wrong.
  • AW
    Aaron Wilkinson
    Feb 21, 2026
    5.0
    It's a chain, you can expect what you will and never disappoint. This one has the Baskin Robbins inside, so I take my kids here for treats occasionally. I like the staff, who are always friendly, and never get stuck with a large crowd.

Frequently Asked Questions About Dunkin'

What are the regular operating hours for Dunkin' in Franklin, TN?

Dunkin' is open Monday through Saturday from 5:00 AM to 10:00 PM, and on Sunday from 6:00 AM to 10:00 PM.

Does Dunkin' in Franklin offer delivery and curbside pickup services?

Yes, this location offers both delivery and curbside pickup services for your convenience.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 12, 2026Yext Knowledge Graph
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