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Chipotle Mexican Grill

3.3
(18 reviews)

About

Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
1711 Galleria Blvd, Franklin, TN
37067, United States

Hours

Monday10:45 AM - 11:00 PM
Tuesday10:45 AM - 11:00 PM
Wednesday10:45 AM - 11:00 PM
Thursday10:45 AM - 11:00 PM
Friday10:45 AM - 11:00 PM
Saturday10:45 AM - 11:00 PM
Sunday10:45 AM - 11:00 PM

Reviews

3.3
18 reviews
5 stars
9
4 stars
0
3 stars
0
2 stars
5
1 star
4
  • JN
    Joe N
    2 days ago
    2.0
    Food was fresh and tasted good, but the portions were the smallest I’ve ever had at a Chipotle and it wasn’t even close. Most likely I’ll not be returning.
  • WB
    Walter Baker
    Apr 4, 2026
    5.0
    Good food very friendly the only thinge wrong was bathroom was dirty
  • LH
    Landon Hughes
    Mar 23, 2026
    2.0
    TL/DR: Go to another location. The food was a solid 5.5/10 at best. The employees were all on their phones despite being out of chicken, I didn’t see anyone working to cook more. All the ingredients looked kind of discolored and gross, I was so close to just walking out but I just feel so bad doing that. I still ate most of it because I paid, I will never be coming back here.. much better locations nearby. Workers were friendly though.
  • GG
    Glenn Grabbe
    Mar 16, 2026
    2.0
    Not a great experience. Only one lady working the counter and one man working in the back. The containers at the counter were mostly empty and it seems like they were rationing the ingredients for some reason. Slow with a bunch of people standing around waiting for take out. The food was cold and didn't taste great. I think they can do better than this.
  • JM
    Joel Martin
    Mar 8, 2026
    2.0
    I don’t leave reviews often but I can’t begin to explain how upset I was with this experience. I stood in line for about 15 mins before I walked out without my food. Mind you there was a group of three people in front of me that had already completely ordered by the time I walked in the front door. 3-4 staff members and I really only saw 1 at a time. One guy running the line and that was about it. They were out of everything scraping the bottom of each bucket just to make a sad looking burrito. I know chipotle has this thing for feeling like they are skimping out on portion sizes and I kind of expect that at this point, but this… no this was bad. If I wanted to ask for more the dude building this thing couldn’t have put anymore on. There wasn’t anyone eating inside and the line behind me continued to grow and help never showed up. The workers looked like each one of them had lost a family member this morning. I get it you don’t want to be there but at least throw a fake smile on. Long story short I left before paying but the food didn’t look appetizing. I got in my car and went to another Chipotle down the street and I will say the experience is the complete opposite. I had high hopes for this location but it really took my high expectations and threw them into an incinerator. Just drive to the next closest location if you want a good meal.

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Certified April 05, 2026Yext Knowledge Graph
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