Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Dairy Queen Grill & Chill
1232 Huntsville Hwy, Fayetteville, TN
37334-3618, United States
Hours
Reviews
3.7
476 reviews
5 stars
208
4 stars
116
3 stars
50
2 stars
24
1 star
78
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, with rude staff and long wait times being common complaints.
Cleanliness
Several reviews highlighted issues with cleanliness, including dirty tables and unsanitary conditions.
Food Quality
While some customers enjoyed the ice cream and certain menu items, many expressed dissatisfaction with the food quality, citing cold or overcooked items.
Availability Issues
Numerous customers were frustrated by the unavailability of menu items, particularly ice cream, which is a core offering of Dairy Queen.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and enjoyed their ice cream, indicating that there are positive experiences to be had.
- JYJennifer YachiniNov 16, 20251.0This is NOT a fast food place. We came in as a family of 4, not a huge order. It took them over 30 minutes to bring our food.
- JPJeremy PickettNov 10, 20255.0Great ice cream
- ARAustin RobersonOct 17, 20251.0I don’t usually leave reviews, but my recent visit to this Dairy Queen was really disappointing. The girl with blue hair working at the counter was rude and had a serious attitude when taking our order — it felt like we were inconveniencing her just by being there. On top of that, most of the tables were dirty, and it was hard to even find a clean place to sit. To make things worse, it took about 25 minutes for our food to come out, and there weren’t that many people waiting. Overall, the service and cleanliness were both really poor. Definitely not the kind of experience I expect from Dairy Queen.
- SCSharon CraftonSep 11, 20255.0Banana Spilt for the hubby! Of course, he loved it!!!!
- BJBrian JohnstonSep 3, 20254.0Good service things were organized and clean
Frequently Asked Questions About Dairy Queen Grill & Chill
What types of food and treats does Dairy Queen Grill & Chill offer?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, and Grillburgers®.
What are the operating hours for Dairy Queen Grill & Chill?
Open Monday to Thursday from 10:30 AM to 9:30 PM, and Friday to Sunday from 10:30 AM to 10:00 PM. It is closed on Thanksgiving (Nov 27, 2025) and Christmas (Dec 25, 2025).
Does Dairy Queen Grill & Chill have facilities for families with young children?
Yes, they provide booster seats, high chairs, and are family-friendly and good for kids.
Is there a drive-thru option at Dairy Queen Grill & Chill?
Yes, Dairy Queen Grill & Chill offers a drive-thru service.
Does Dairy Queen Grill & Chill offer free WiFi for customers?
Yes, free WiFi is available for customers at this location.
How can I order food from Dairy Queen Grill & Chill online?
You can place an order for pickup online at https://www.dairyqueen.com/en-us/order/pickup/n/44186/.
What nearby restaurants can I visit along with Dairy Queen Grill & Chill?
Nearby restaurants include Waffle House for breakfast, Sonic Drive-In for fast food, and Las Trojas Cantina for Mexican cuisine and cocktails.
Are there nearby hotels for visitors planning to stay near Dairy Queen Grill & Chill?
Yes, nearby hotels include Hampton Inn Fayetteville and Hampton by Hilton, convenient for travelers visiting the area.
Where can I find other fast food or ice cream options near Dairy Queen Grill & Chill?
Additional nearby options include Krystal and KFC for fast food, as well as another Dairy Queen Grill and Chill location.
What other services are available near Dairy Queen Grill & Chill for everyday needs?
Nearby services include Huntsville Hwy Dry Cleaner and Laundromat, Tidal Wave Auto Spa for car washes, and Murphy USA convenience store and gas station.