Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted rude and unprofessional behavior from staff, particularly managers, leading to a negative customer experience.
Food Quality
While some customers praised the freshness and quality of the food, others reported receiving cold or incorrect orders.
Cleanliness
Several reviews mentioned cleanliness issues within the restaurant, including dirty tables and bathrooms.
Service Speed
Mixed feedback on service speed; some customers experienced quick service while others faced long wait times and order inaccuracies.
Overall Experience
Overall, customer experiences varied widely, with some expressing loyalty and satisfaction, while others vowed never to return due to poor service.
CC
Chaz
Dec 31, 2025
1.0
Not sure when Wendy's changed the #6 Spicy Chicken taste profile, been 2+ years since I ordered one. It is shite.
ET
Erin Turner
Dec 24, 2025
1.0
I had a very disappointing experience on Christmas Eve, shortly after landing. I arrived around 4:10 PM and went through the drive-thru.
The employee who initially assisted me was extremely rude. When I politely asked for her name, she backed away and refused to respond, then had another employee finish the order. When I asked that employee for her name, she closed the drive-thru window in my face.
For context, the first employee was wearing a red Christmas sweater. While placing our order, we made two changes before paying, and the drive-thru was not busy at the time.
When we attempted to innocently update the order, she abruptly stated that we could no longer make changes—despite the fact that we had not yet paid and were respectful throughout the interaction.
I understand that it can be frustrating when people change their orders but that still is no reason to treat a customer that way.
Her tone and demeanor were unnecessarily dismissive and unprofessional.
I rarely leave negative reviews, but the lack of basic customer service during this visit was unacceptable—especially.
I will be reaching out to corporate to address it.
TE
Timothy Alan Eleinko
Dec 24, 2025
1.0
Wouldn't give me a sauce with my meal and couldn't speak proper English.
KL
Karen Landenberger
Dec 10, 2025
1.0
Its 6:20 pm on a Wednesday night. Its pouring and both doors are locked and no sign saying they are closed. I called and was told they couldn't put up signs because the printer is broken. I guess nobody there knows how to print!! Lost our business!!
ST
STEPHEN THATCHER
Nov 30, 2025
2.0
Meh, it's Wendy's. You know where you have to be mentally to eat here.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours of Wendy's Farragut location?
Wendy's in Farragut is open daily from 6:30 AM to midnight.
Does this Wendy's location have a drive-thru?
Yes, the Farragut Wendy's offers drive-thru service from 6:30 AM to midnight every day.
Can I order Wendy's for delivery near Farragut?
Delivery availability near you can be checked by using the Wendy's app or visiting order.wendys.com and entering your delivery address.
Does Wendy's Farragut serve breakfast?
Yes, this location serves a breakfast menu including combos, sandwiches, coffee, and sides.
What payment options can I use at Wendy's Farragut?
You can pay with American Express, Cash, Discover, MasterCard, or Visa at this location.
How can I contact Wendy's Farragut for feedback or questions?
You can contact the location directly at (865) 444-6364 or use the Wendy's Customer Care team via their contact page or phone number 888-624-8140.
Are Wendy’s gift cards available at the Farragut location?
Yes, gift cards can be purchased in-store, online, or at various retailers. You can also check your gift card balance online.
What nearby places can I visit around Wendy's Farragut?
Nearby places include Farragut Academy of Music, Drayer Physical Therapy Institute, Hearthside Bank, and Farragut Family Practice, among others, offering music education, physical therapy, banking, and medical services right close to Wendy's.
Is there convenient access to healthcare near Wendy's Farragut?
Yes, several nearby healthcare providers like Farragut Family Practice, Drayer Physical Therapy Institute, and Knoxville Pediatric Associates are located close by, making it easy to combine your visit with medical appointments.
How can nearby amenities like Hearthside Bank enhance my visit to Wendy's Farragut?
You can conveniently visit Hearthside Bank near Wendy's Farragut for your banking needs before or after enjoying a meal, making your errands efficient and time-saving.