Einstein Bros.® Bagels is your neighborhood bagel shop. We're proud to provide our guests with freshly baked bagels, breakfast sandwiches, coffee and much more. Visit an Einstein Bros. location near you today!
Many customers reported issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others noted unprofessional behavior and poor communication.
Food Quality
While some customers enjoyed the bagels and breakfast items, others complained about cold or stale food, as well as inconsistent quality.
Speed of Service
Several reviews highlighted slow service, particularly during busy hours, with long wait times reported in both drive-thru and in-store.
Pricing Concerns
Customers expressed that the prices were high relative to the portion sizes and quality of food, leading to mixed feelings about value.
AS
Amy Salvaggio
6 days ago
1.0
Seems like they went through a change of management and it looks like it’s starting to run itself into the ground. There is no reason why I should be waiting 20-40 minutes for a bagel in the drive thru. That’s not even an exaggeration.. average time spent in drive thru is always 30 minutes unless you just happen to get lucky which would be an odd hour of the day. Always inconsistent, bagel is either too toasted or barely toasted. Too much shmear or hardly any. Vanilla cream cold brew is either perfect or half sweet cream where I feel like I’m drinking sweet milk. Workers don’t seem happy, no sense of morale. Also way too expensive to be waiting so long on inconsistent food and drinks. Family of 4 should expect to spend $40-$50 if getting food and drinks. Will stick with what I grew up on, Best Bagels down on Kingston pike.
KC
Kaylee Clark
Nov 16, 2025
1.0
Every worker there looks like they hate their job and it takes 30+ minute for a single bagel. The wait isn’t worth it anymore
ST
Sandy Thomas
Nov 2, 2025
2.0
Let's just say our 1st time here went well. Today, our 2nd time here not pleased at ALL. We didnt mind the very long wait to order then wait to get our food, no problem. But after waiting that long n pay for something we expect the CORRECT food. We order 1 bagel c.cheese, 1 bagel butter and Ham n Swiss on everything bagel. When we got home, we had ham n egg on plain bagel. Not happy as we all know there's a price difference in those to sandwiches but most of all not what we ordered. We clearly stated what we wanted n cashier even repeated it back to us. Maybe get another cashier up front on the weekends but more help taking orders is needed. Unsatisfied customers
SS
Smoke & Shadows
Oct 31, 2025
2.0
They are always out of their cinnamon rolls. We even went there right when they opened one day and they were still out of their cinnamon rolls. How are you out of your cinnamon rolls right when you open?
JF
Joshua Formont
Oct 30, 2025
5.0
We dearly miss the Cedar bluff location but this one isn't too far away. Worth it.
Frequently Asked Questions About Einstein Bros. Bagels
What are the main products offered at Einstein Bros. Bagels in Farragut, TN?
Einstein Bros. Bagels offers freshly baked bagels, breakfast egg sandwiches, signature lunch sandwiches, coffee beverages including cold brew, pastries, and bagel boxes for groups.
What are the opening hours for Einstein Bros. Bagels at 11693 Parkside Dr?
The store is open Monday through Friday from 6:00 AM to 4:00 PM, and Saturday and Sunday from 7:00 AM to 4:00 PM.
Does Einstein Bros. Bagels offer delivery and pickup options?
Yes, they provide in-store pickup, delivery, same-day delivery, and no-contact delivery services.
Which payment methods are accepted at Einstein Bros. Bagels in Farragut?
They accept American Express, Android Pay, Apple Pay, cash, contactless payment, Discover, MasterCard, Samsung Pay, and Visa.
Is there WiFi and dine-in service available at Einstein Bros. Bagels?
Yes, they offer WiFi, drive-thru, and dine-in services for customers.
Where can I view the menu and place orders online for Einstein Bros. Bagels?
You can view the menu at https://www.einsteinbros.com/menu/ and place orders online at https://locations.einsteinbros.com/us/tn/farragut/11693-parkside-dr.
Are there any nearby dining options I can visit before or after Einstein Bros. Bagels?
Yes, nearby dining options include Flying Biscuit Cafe - Knoxville, Bad Daddy’s Burger Bar, Stefanos Pizza, and Clean Juice for smoothies and juices.
What nearby services can help with banking and financial needs around Einstein Bros. Bagels?
Nearby financial services include First Horizon Bank, First Tennessee Bank, Home Federal Bank, and LibertyX Bitcoin ATM for various banking and currency exchange needs.
Are there any nearby convenience stores or pharmacies close to Einstein Bros. Bagels?
Yes, Weigel's convenience store and gas station and Walgreens pharmacy are nearby for your convenience shopping needs.
How can I contact Einstein Bros. Bagels in Farragut for inquiries or catering?
You can reach them by phone at +1 865-675-6667 or email matt.harper@bagelbrands.com. Catering information is available at http://www.ebcatering.com/.