Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.8
1,310 reviews
5 stars
634
4 stars
261
3 stars
127
2 stars
94
1 star
194
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, including rude staff and long wait times, leading to frustration and dissatisfaction.
Food Quality
Several reviews highlighted issues with food quality, including incorrect orders, cold food, and unsatisfactory ice cream consistency.
Cleanliness
Customers frequently noted that the restaurant was not clean, with dirty tables and unsanitary conditions observed.
Staffing Issues
Multiple reviews mentioned understaffing and a lack of management oversight, contributing to slow service and disorganization.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and excellent service.
- RMR MillerDec 13, 20255.0Our table was a little dirty and one of the workers was completely useless, but the manager saved the visit. She made sure we had what we needed and chatted with us like we were important. Loved her! I'll be back!
- MPMary PettifordDec 9, 20254.0Reminds me of my childhood! Dilly bars,chili dogs and cheese curds!
- KRKristen RodriguezDec 5, 20252.0I like DQ as a whole. However this location doesn’t seem to get my order right ….ever. Not to mention their “clean” rag delivery is sitting at the back door on the ground for the second time that I’ve seen.
- ACA CuttNov 26, 20255.0Get a Buster Bar! Been eating them for 60 years
- RCRyan CollierNov 15, 20251.0Absolutely rotten experience. Waited in the drive-thru line for 25 minutes (yep, thats on me right there) and finally placed my order. I only wanted a single ice cream cone. When I got to the window, they let me know the ice cream machine had just broken. They were friendly but woefully understaffed and with bad equipment. Terrible experience overall. Boo Dairy Queen
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Farragut, TN?
Dairy Queen Grill & Chill is open from 10:00 AM to 10:30 PM Sunday through Thursday, and from 10:00 AM to 11:00 PM on Fridays and Saturdays. The location is closed on Thanksgiving (November 27, 2025) and Christmas Day (December 25, 2025).
Where is Dairy Queen Grill & Chill located in Farragut?
It is located at 11208 Kingston Pike, Farragut, TN 37934-2808, USA.
What types of food and treats does Dairy Queen Grill & Chill offer?
They specialize in soft-serve ice cream, Blizzard® Treats, Grillburgers®, chicken strip baskets, signature shakes and malts, and DQ cakes.
Does the Farragut Dairy Queen offer drive-thru service?
Yes, this Dairy Queen location has a drive-thru service for convenient ordering and pickup.
Is the Farragut Dairy Queen family-friendly and accessible?
Yes, the location is family-friendly with booster seats, high chairs, outdoor seating, restrooms, wheelchair accessibility, and is good for kids.
Can I order food online from Dairy Queen Grill & Chill in Farragut?
Yes, you can place pickup orders online at https://www.dairyqueen.com/en-us/order/pickup/n/44526/.
Does Dairy Queen Farragut have free WiFi available?
Yes, free WiFi is available for customers at this location.
Are there places to sit outdoors at the Farragut Dairy Queen?
Yes, the location offers outdoor seating options for guests.
What nearby restaurants can I visit before or after dining at Dairy Queen Grill & Chill Farragut?
Nearby restaurants include Parlor Doughnuts, Taco Bell, Tupelo Honey Southern Kitchen & Bar, McDonald’s, and Fruition Cafe, which offer a variety of food options for different tastes.
What nearby amenities are close to Dairy Queen Grill & Chill on Kingston Pike in Farragut?
Close by are SmartBank and TN Bank for banking needs, Firestone Complete Auto Care and Discount Tire Store for automotive services, and Wellness centers like StretchLab and Culture Aesthetics and Wellness.