Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.8
1,308 reviews
5 stars
631
4 stars
260
3 stars
127
2 stars
93
1 star
197
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of poor service and long wait times.
Food Quality
Numerous reviews highlighted issues with food quality, including cold, poorly prepared items and incorrect orders.
Cleanliness
Several customers noted that the restaurant was often dirty, with unclean tables and unsanitary conditions.
Slow Service
A common complaint was the slow service, with long wait times for both drive-thru and in-store orders.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and noted improvements in service and cleanliness.
- RCRyan CollierNov 15, 20251.0Absolutely rotten experience. Waited in the drive-thru line for 25 minutes (yep, thats on me right there) and finally placed my order. I only wanted a single ice cream cone. When I got to the window, they let me know the ice cream machine had just broken. They were friendly but woefully understaffed and with bad equipment. Terrible experience overall. Boo Dairy Queen
- DSDevin ShullawNov 13, 20255.0Absolutely and exceptional service, Miss Joy and Shakena are so sweet. They didn’t have to help me. They have such warm hospitality and excellent customer service. God bless them
- KJKacie JohnsonNov 6, 20255.0Great job!! Had a great meal with very pleasant service. DQ is not usually on my radar. Decided to give it a go with my 3 kiddos in tow! So grateful for the staff who were courteous, helpful, and delightful! The team worked very hard to make sure we were taken care of and had a great experience! Always a huge plus was how quickly we received our meals! We will definitely be back!!
- DDDarrylOct 29, 20255.0I got my usual $7 burger meal with onion rings & a sundae. The food was good and the serving size of onion rings and the small Sundae was generous. My wife enjoys the seasonal pumpkin blizzard. The servers were very friendly which makes dining pleasant. The atmosphere is what you normally expect at DQ; clean, booths and tables with DQ nostalga pictures. The one downside was the temperature inside was too cold for eating ice cream when it was also chilly outside. Other than the indoor temp, I would recommend the restaurant.
- JJJessicaOct 28, 20251.0Literally the most disgusting food I have ever gotten through a drive-through. First, the guy at the window handed me my drink with Coke, spilling all down the cup then he dropped my debit card in the nasty rainy ground Then hand me a bag of literal trash fries were cold and hard. The burger was disgusting. The lettuce was rotten. Tomato was rotten. The people working in there just looked filthy and nasty and were rude.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Farragut, TN?
Dairy Queen Grill & Chill is open from 10:00 AM to 10:30 PM Sunday through Thursday, and from 10:00 AM to 11:00 PM on Fridays and Saturdays. The location is closed on Thanksgiving (November 27, 2025) and Christmas Day (December 25, 2025).
Where is Dairy Queen Grill & Chill located in Farragut?
It is located at 11208 Kingston Pike, Farragut, TN 37934-2808, USA.
What types of food and treats does Dairy Queen Grill & Chill offer?
They specialize in soft-serve ice cream, Blizzard® Treats, Grillburgers®, chicken strip baskets, signature shakes and malts, and DQ cakes.
Does the Farragut Dairy Queen offer drive-thru service?
Yes, this Dairy Queen location has a drive-thru service for convenient ordering and pickup.
Is the Farragut Dairy Queen family-friendly and accessible?
Yes, the location is family-friendly with booster seats, high chairs, outdoor seating, restrooms, wheelchair accessibility, and is good for kids.
Can I order food online from Dairy Queen Grill & Chill in Farragut?
Yes, you can place pickup orders online at https://www.dairyqueen.com/en-us/order/pickup/n/44526/.
Does Dairy Queen Farragut have free WiFi available?
Yes, free WiFi is available for customers at this location.
Are there places to sit outdoors at the Farragut Dairy Queen?
Yes, the location offers outdoor seating options for guests.
What nearby restaurants can I visit before or after dining at Dairy Queen Grill & Chill Farragut?
Nearby restaurants include Parlor Doughnuts, Taco Bell, Tupelo Honey Southern Kitchen & Bar, McDonald’s, and Fruition Cafe, which offer a variety of food options for different tastes.
What nearby amenities are close to Dairy Queen Grill & Chill on Kingston Pike in Farragut?
Close by are SmartBank and TN Bank for banking needs, Firestone Complete Auto Care and Discount Tire Store for automotive services, and Wellness centers like StretchLab and Culture Aesthetics and Wellness.