Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.8
1,319 reviews
5 stars
640
4 stars
261
3 stars
127
2 stars
94
1 star
197
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, long wait times, and issues with order accuracy.
Staff Attitude
Mixed feedback on staff behavior; some praised friendly service while others noted rudeness and unprofessionalism.
Cleanliness
Several reviews mentioned unsanitary conditions and dirty tables, impacting the overall dining experience.
Food Quality
Inconsistent food quality reported, with some customers enjoying their meals while others received poorly prepared or incorrect orders.
Management Issues
Complaints about management's handling of staff and customer service, with some customers feeling ignored or disrespected.
SB
Syed Bukhari
Feb 21, 2026
1.0
Very very lazy staff
AF
Austin Ford
Feb 11, 2026
1.0
Could not get help at the counter for 25 minutes
KB
Kadence Bartlett
Feb 9, 2026
5.0
Employees were really kind and respectful. I received my food immediately without no trouble. Definitely would recommend going to this Dairy Queen!
M9
My name Caleb 42 9
Jan 28, 2026
1.0
They aren’t taking my order!
JG
James Gunter
Jan 23, 2026
5.0
Overall amazing visit! Staff was exceptional, friendly and very knowledgeable. Our sweet treats were tasty and refreshing. We look forward to another blizzard treat or banana split!
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Farragut, TN?
Dairy Queen Grill & Chill is open from 10:00 AM to 10:30 PM Sunday through Thursday, and from 10:00 AM to 11:00 PM on Fridays and Saturdays. The location is closed on Thanksgiving (November 27, 2025) and Christmas Day (December 25, 2025).
Where is Dairy Queen Grill & Chill located in Farragut?
It is located at 11208 Kingston Pike, Farragut, TN 37934-2808, USA.
What types of food and treats does Dairy Queen Grill & Chill offer?
They specialize in soft-serve ice cream, Blizzard® Treats, Grillburgers®, chicken strip baskets, signature shakes and malts, and DQ cakes.
Does the Farragut Dairy Queen offer drive-thru service?
Yes, this Dairy Queen location has a drive-thru service for convenient ordering and pickup.
Is the Farragut Dairy Queen family-friendly and accessible?
Yes, the location is family-friendly with booster seats, high chairs, outdoor seating, restrooms, wheelchair accessibility, and is good for kids.
Can I order food online from Dairy Queen Grill & Chill in Farragut?
Yes, you can place pickup orders online at https://www.dairyqueen.com/en-us/order/pickup/n/44526/.
Does Dairy Queen Farragut have free WiFi available?
Yes, free WiFi is available for customers at this location.
Are there places to sit outdoors at the Farragut Dairy Queen?
Yes, the location offers outdoor seating options for guests.
What nearby restaurants can I visit before or after dining at Dairy Queen Grill & Chill Farragut?
Nearby restaurants include Parlor Doughnuts, Taco Bell, Tupelo Honey Southern Kitchen & Bar, McDonald’s, and Fruition Cafe, which offer a variety of food options for different tastes.
What nearby amenities are close to Dairy Queen Grill & Chill on Kingston Pike in Farragut?
Close by are SmartBank and TN Bank for banking needs, Firestone Complete Auto Care and Discount Tire Store for automotive services, and Wellness centers like StretchLab and Culture Aesthetics and Wellness.
Brand Certified Facts from Dairy Queen Grill & Chill
This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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