Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported frequent issues with incorrect orders and missing items.
Service Speed
Customers consistently mentioned slow service, particularly during peak hours and curbside orders.
Cleanliness
The restaurant was often described as dirty, with unclean tables and restrooms.
Staff Attitude
While some staff were praised for being friendly, others were noted for poor customer service and rudeness.
Food Quality
Several reviews highlighted issues with food quality, including cold or improperly cooked items.
IH
Ian Hass
Feb 19, 2026
5.0
Rachael and Josh were friendly . I would recommend this McDonald’s it’s clean enough c
KG
Kevin Grant
Feb 8, 2026
3.0
Its McDonald's
EF
Eddie Flowers
Feb 5, 2026
1.0
Never ever do you get fresh food .
Who toast the bun for a fish fillet they do bread is always dry and stale taste. Worst McDonald's and fish filet is my favorite I've tried everything there not good ....
AA
Andrew Ashburn
Jan 10, 2026
1.0
Worst McDonald's in East Tn
KB
Keith Bayer
Nov 23, 2025
1.0
I ordered 2 Big Mac's 2 fish 1 LGFry. Fries not ready so i park wait the man brings my order repeated my order to me i leave get home NO FRIES !!!! NEVER GOING BACK spent $25.00 and didn't get it right 😕
What are the operating hours for dine-in service at McDonald's in Erwin, TN?
The dine-in service is open daily from 5:00 AM to 11:00 PM.
Does this McDonald's location offer drive-through service, and what are the hours?
Yes, the drive-through is available daily from 5:00 AM to 1:00 AM.
Can I order delivery from this McDonald's and what are the delivery hours?
Delivery is available daily from 5:00 AM to 12:45 AM. You can order online at https://mcdonalds.order.online/business/-5579.
What payment methods are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's offer curbside pickup?
Yes, curbside pickup is available at this location.
Are there mobile apps available for ordering at this McDonald's?
Yes, you can order using the McDonald's App available on iOS and Android devices. iOS: https://apps.apple.com/us/app/mcdonalds/id922103212, Android: https://play.google.com/store/apps/details?id=com.mcdonalds.app&hl=en_US.
What services are available at this McDonald's location?
Services include DriveThru, Gift Cards, Mobile Offers, Mobile Ordering, and WiFi.
What nearby restaurants can I visit before or after dining at McDonald's on Jonesborough Rd?
Nearby restaurants include Huddle House, Bojangles', Pal's Sudden Services, and Taco Bell, offering a variety of dining options for you to explore.
Are there convenient places to get coffee near this McDonald's location?
Yes, Dunkin' is a nearby coffee shop where you can enjoy coffee, donuts, and smoothies before or after your visit.
What nearby facilities or services could be useful when visiting McDonald's in Erwin?
Near this McDonald's, you can find financial services like First Horizon Bank ATM and Western Union, gas stations like Shell and Food City Gas 'N Go, as well as amenities like Walgreens pharmacy and Super 8 motel.
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