Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,401 reviews
5 stars
453
4 stars
275
3 stars
264
2 stars
123
1 star
286
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers experienced long wait times, incorrect orders, and poor service, particularly during evening shifts.
Staff Performance
While some staff members received praise for their friendliness and helpfulness, others were reported as rude or untrained.
Cleanliness
The restaurant was frequently described as dirty, with unclean tables and floors, impacting the overall dining experience.
Food Quality
Customers reported inconsistent food quality, with issues such as cold fries, incorrect orders, and poorly assembled items.
Positive Experiences
Despite the negative feedback, some customers had positive experiences with fast service and good food, particularly during morning shifts.
- KBKeith Bayer1 day ago1.0I ordered 2 Big Mac's 2 fish 1 LGFry. Fries not ready so i park wait the man brings my order repeated my order to me i leave get home NO FRIES !!!! NEVER GOING BACK spent $25.00 and didn't get it right 😕
- KBKim Bovill3 days ago5.0Clean and friendly McDonald’s.
- APA PNov 4, 20251.0McMarros Mcdonalds consider fixi g your machines or having onsite tester machine deletes app exclusive discounts wehn chekcing out can be a bug or somehting
- RBrob burnsOct 31, 20251.0Stood at counter for 15 minutes to get a cup of coffee with nobody even acknowledging me
- JPJoe phippsOct 20, 20251.0Go through the drive thru and order and see a sign on menu saying a basket of fries are 2 dollars, so what the heck I order a basket as well. I look at the total and the basket is almost 5 dollars. I get up to windows to pay and ask the guy why the fries are so much when it says on the top left of menu 2 dollars? The guy asks the manager are the baskets still 2 dollars? I hear the manager say no if they look at the menu on the right they are 4 dollars and change. I told the guy I don't want them and maybe they need to look at their own menu and their own prices and not assume that people can't read a menu.
Frequently Asked Questions About McDonald's
What are the operating hours for dine-in service at McDonald's in Erwin, TN?
The dine-in service is open daily from 5:00 AM to 11:00 PM.
Does this McDonald's location offer drive-through service, and what are the hours?
Yes, the drive-through is available daily from 5:00 AM to 1:00 AM.
Can I order delivery from this McDonald's and what are the delivery hours?
Delivery is available daily from 5:00 AM to 12:45 AM. You can order online at https://mcdonalds.order.online/business/-5579.
What payment methods are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's offer curbside pickup?
Yes, curbside pickup is available at this location.
Are there mobile apps available for ordering at this McDonald's?
Yes, you can order using the McDonald's App available on iOS and Android devices. iOS: https://apps.apple.com/us/app/mcdonalds/id922103212, Android: https://play.google.com/store/apps/details?id=com.mcdonalds.app&hl=en_US.
What services are available at this McDonald's location?
Services include DriveThru, Gift Cards, Mobile Offers, Mobile Ordering, and WiFi.
What nearby restaurants can I visit before or after dining at McDonald's on Jonesborough Rd?
Nearby restaurants include Huddle House, Bojangles', Pal's Sudden Services, and Taco Bell, offering a variety of dining options for you to explore.
Are there convenient places to get coffee near this McDonald's location?
Yes, Dunkin' is a nearby coffee shop where you can enjoy coffee, donuts, and smoothies before or after your visit.
What nearby facilities or services could be useful when visiting McDonald's in Erwin?
Near this McDonald's, you can find financial services like First Horizon Bank ATM and Western Union, gas stations like Shell and Food City Gas 'N Go, as well as amenities like Walgreens pharmacy and Super 8 motel.