Dunkin'

4.0
333 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Erwin, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
517 Jonesborough Rd, Erwin, TN
37650, United States

Hours

Reviews

4.0
333 reviews
5 stars
181
4 stars
69
3 stars
27
2 stars
14
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff behavior is mixed; while some customers praise friendly and helpful service, others report rude interactions and poor management.

Product Quality

Many customers appreciate the freshness of donuts and coffee, but there are complaints about incorrect orders and inconsistent drink quality.

Cleanliness

The location is generally noted for being clean, although some reviews mention litter in the dining area.

Order Accuracy

Several customers express frustration with order mistakes, including missing items and incorrect drink preparations.

Speed of Service

While many reviews highlight fast service, some customers report slow service during peak hours.
  • SM
    Sheldon M.
    Sep 14, 2025
    1.0
    Went through the drive-thru today. Ordered a large iced sugar-free hazelnut latte. When I got my beverage it didn't have a single drop of hazelnut in it. Didn't smell like hazelnut and didn't taste like hazelnut. Literally just coffee and cream. I went back because I wanted what I ordered. I went to the speaker and told her the issue. She said there is hazelnut in it but I'll replace it. Pulled up to the window and she was very rude. Give me my drink, I tasted it, and there was clearly hazelnut in it. I went to hand her the old one to dispose of or whatever and she said, I can't take that have a good day and walked away. Very snarky. If I wanted two beverages I would have paid for two beverages. I wasn't trying to get a free beverage. I wanted it right. So to the lady at the window, coffee isn't that difficult and you shouldn't let your mistakes affect you in life like it did today.
  • PN
    Perry Shane Nickles
    Jun 25, 2022
    3.0
    Get dunkin
  • AE
    amy E
    Mar 24, 2021
    2.0
    Went in no one was inside... Drive thru was packed... I waited 10 minutes & never even got acknowledged... 😔🤷
  • BR
    Barb Ramey
    May 25, 2019
    5.0
    Great place

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Erwin, TN?

Dunkin' in Erwin, TN is open 24 hours every day of the week.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services for your convenience.