Bojangles

4.0
666 reviews
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Business Details

508 Jonesborough Rd, Erwin, TN
37650, United States
(423) 330-6072
https://locations.bojangles.com/tn/erwin/508-jonesborough-rd.html
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About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
508 Jonesborough Rd, Erwin, TN
37650, United States

Hours

Reviews

4.0
666 reviews
5 stars
360
4 stars
135
3 stars
67
2 stars
35
1 star
69

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and missing items, particularly in the drive-thru.

Food Quality

The quality of food varied significantly, with many complaints about cold, overcooked, or stale items, while some customers praised specific menu items.

Cleanliness

Multiple reviews highlighted poor cleanliness standards in the restaurant, including dirty tables and unsanitary conditions.

Staff Performance

While some customers praised friendly staff, others reported rude service and disorganization among employees.

Inconsistency

Overall, the experience at this location appears inconsistent, with some visits being satisfactory while others were disappointing.
  • JH
    Joseph Hammett
    5 days ago
    5.0
    Awesome people and the best biscuits hands down
  • EC
    Evan Crumpton
    Dec 30, 2025
    2.0
    Gonna keep it short and sweet. Expect something to be missing, incorrect, or sub-par quality like breading falling off everything, no seasoning on fries, overcooked chicken and don't even think about coming through the drive through during the day unless you've got half a day to burn. Every now and again they'll have a good day and get it right, but unfortunately I cant really count on that.
  • NN
    NodnarbTheRed
    Dec 11, 2025
    1.0
    Something will be missing almost every time I come here. Utensiles, sauces, sides. The drinks are 90% ice. Don't bother getting a large, you're getting the same amount of drink, just more ice. I've been coming here for years and it's been progressively getting worse.
  • MJ
    Mary Lawson Johnson
    Dec 5, 2025
    5.0
    LOVE coming to this location. Amanda is always so friendly and the food is always so scrump! Highly reccomend her and her crew for all your chicken needs 😌
  • JB
    John Banner
    Dec 2, 2025
    3.0
    Two days in a roll now my wife has gone through the drive through and picked up my favorite biscuits and gravy and bacon egg and cheese biscuit. Both times, no utensils or napkins in bag. Too much to ask?
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Frequently Asked Questions About Bojangles

What type of food does Bojangles specialize in?

Bojangles specializes in boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern dishes for breakfast, lunch, and dinner.

What are the operating hours of Bojangles at 508 Jonesborough Rd, Erwin, TN?

Bojangles is open from 5:00 AM to 10:00 PM Monday through Saturday, and from 6:00 AM to 10:00 PM on Sundays.