McDonald's

3.4
2853 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
215 Broad St, Elizabethton, TN
37643, United States

Hours

Reviews

3.4
2,853 reviews
5 stars
917
4 stars
563
3 stars
557
2 stars
276
1 star
540

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

A significant number of customers reported issues with incorrect orders, including missing items and wrong food.

Service Quality

Many reviews highlighted rude or unprofessional staff, with complaints about slow service and lack of attention to customers.

Food Quality

Customers frequently mentioned cold, old, or poorly prepared food, with specific complaints about fries and sandwiches.

Cleanliness

Several reviews noted unsanitary conditions in the restaurant, including dirty tables and restrooms.

Inconsistent Experience

The overall experience varied greatly, with some customers reporting good service and fresh food, while others had negative experiences.
  • YI
    Y I
    Oct 26, 2025
    4.0
    Not a big fan of McDonalds I eat heathy fresh food. Every now and then they have something like a oie or ice cream I like
  • MP
    Michael Potter
    Oct 26, 2025
    1.0
    Mobile order I was told it was ready, waited in drive thru 10 minutes only to be told it would be 8 minutes or I could have something else. Got a refund and left. Very disappointing.
  • MR
    Megan Reif
    Oct 25, 2025
    1.0
    This location was out of monopoly pieces on cups and sandwich/burger boxes, I asked to get our missing pieces and they just shrugged their shoulders and didn't care whatsoever even though we got shorted 6 pieces. My burger was super salty and had regular big onion chunks instead of the minced ones. We also saw them screw up multiple orders that people came in and complained about in the amount of time it took us to eat (it wasn't even busy either). After this experience we'll be putting McDonald's down to the bottom of our list for places to eat out (not that it was that high up the list to begin with).
  • HM
    Harley Mason
    Oct 22, 2025
    1.0
    Ply place is dirty food in the actual house thing the kids play on and it stinks
  • TP
    Teri Proffitt
    Oct 18, 2025
    1.0
    My chicken sandwich was not cooked all the way. Took one bite and I threw it away . My fries were cold

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 215 Broad St, Elizabethton, TN?

McDonald's at 215 Broad St in Elizabethton is open 24 hours every day of the week, from Monday to Sunday.

Does this McDonald's location have a drive-thru service?

Yes, this McDonald's location offers a 24/7 drive-thru service.