Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted rude and unprofessional staff, with many customers experiencing long wait times and incorrect orders.
Food Consistency
Customers frequently reported receiving cold or improperly prepared food, with many noting that orders were often wrong.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in the dining area and restrooms, contributing to a negative dining experience.
Management Issues
Feedback indicated poor management practices, including lack of staff training and inadequate handling of customer complaints.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency, as well as a few instances of good food quality.
AL
Amy Lowdermilk
Jan 1, 2026
1.0
Had an awful experience trying to get some quick food. Do not go to the Elizabethton, TN location and expect friendly service. They make your order incorrectly, you take it back to the counter and asked for it to be corrected, and they ask "are you sure you want cheese and lettuce" on a burger that's supposed to include cheese and lettuce... Weird, I wouldn't have walked all the way back in here if I didn't.
KG
Kyndrik Glowicki
Dec 22, 2025
1.0
Placed a mobile order, went through the drive thru to pick it up and was given the wrong bag. I went inside to get the food that I payed for but they ask for me to bring in the already handled food. I told them my concern and how that is very unsanitary because we don’t know if they are really going to throw it away. The worker Michelle continues to say that she doesn’t care and that she would have a manager call the police while using very profound language towards me. So the police come and trespass us and we don’t get the food we have payed for. Instead we get a refund which is no help because we wanted breakfast which was already over by the time the whole ordeal is done. All I have to say is double confirm your order before you pull away from the window or they won’t give you your food at all. Extremely rude workers, completely unprofessional. Find another McDonalds to go to.
WW
William Webb
Dec 19, 2025
2.0
Messed up my order pretty hard-core, nice kids, didnt seem trained. McDonald's cost real food money now, so you kind of want it to be correct. Lots of chores being done, smelt of cleaner but not clean. Kind of glad it got messed up, this way I didnt eat it. Maybe im old, but felt like a lot of devil may care youths handling my food unsupervised. Can't put it to words but... untrustworthy feels close.
AC
Ashley Carter
Dec 19, 2025
1.0
Bought a large milkshake and got this ! Was told sorry someone else made it ! And she walked away from me def ridiculous !and it took 20 mins waiting to just get 2 shakes !
CL
Chris Lyons
Dec 16, 2025
1.0
Hands down The absolute worst McDonald's in the area. I constantly have to wait 10 minutes to get my food. That's counting from the minute I pay to when I pull out. Absolutely ridiculous. There's no reason why any item on the menu should take 10 minutes to prepare!
What are the operating hours for McDonald's at 215 Broad St, Elizabethton, TN?
McDonald's at 215 Broad St in Elizabethton is open 24 hours every day of the week, from Monday to Sunday.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's location offers a 24/7 drive-thru service.
Can I order McDonald's for delivery from this location?
Yes, McDonald's at 215 Broad St offers delivery services 24/7. You can place your order online.
Which payment methods are accepted at this McDonald's?
This McDonald's location accepts various payment options including American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a mobile app available for ordering from McDonald's?
Yes, you can use the McDonald's app available on the Apple App Store and Google Play Store to order.
Where can I find the full menu for this McDonald's?
You can view the full menu online at McDonald's official website.
Are there any nearby fast food options besides McDonald's?
Yes, nearby fast food options include KFC and Pizza Hut, located close to McDonald's at 215 Broad St.
What nearby places can I visit before or after dining at McDonald's?
You can visit nearby places like Walgreens for pharmacy needs, Trends for beauty salon services, or Big Dan's restaurant for additional dining choices.
Are there nearby services for vehicle needs close to McDonald's?
Yes, nearby you can find NAPA Auto Parts and Stateline Auto Sales for automotive parts and vehicle purchases.
Does McDonald's at 215 Broad St participate in any reward programs?
Yes, McDonald's offers MyMcDonald's Rewards where you can earn points for free food.