Dunkin'

3.1
174 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Elizabethton, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1522 West Elk Avenue, Elizabethton, TN
37643, United States

Hours

Reviews

3.1
174 reviews
5 stars
75
4 stars
12
3 stars
11
2 stars
13
1 star
63

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and rude staff, leading to a negative perception of service quality.

Product Quality

Many reviews mentioned stale or cold donuts and inconsistent drink quality, with several customers expressing disappointment in the freshness of food items.

Staff Attitude

There were numerous complaints about staff being unprofessional, unfriendly, or dismissive, contributing to a poor customer experience.

Inconsistency

Customers noted a lack of consistency in order accuracy and product quality, with many stating that their experiences varied significantly from visit to visit.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and correctly prepared orders, indicating that there are occasional positive experiences.
  • JT
    Jill Thomas
    2 days ago
    2.0
    This place is SO SLOW. The food is usually fine, I’ve never really had an issue with that but it’s always 15-20 minutes if not longer in the drive through. It’s crazy.
  • JB
    Jtb B
    Nov 16, 2025
    1.0
    Another bad experience at this dunkin and the last. Dont waste your time at this dunkin, make the extra drive to johnson city if you want your order correct and food cooked properly. Half cooked bacon is NOT ok to serve.
  • MM
    Mountain Momma
    Oct 31, 2025
    1.0
    There is consistently a thirty to forty minute wait., and they never have stock of anything. When you pull up to the speaker they let you sit there for ten years just to tell you they don’t have half the menu board. They are the worst Dunkin in our area.
  • CH
    clara hewett
    Oct 27, 2025
    2.0
    We went thru the drive thru to order donuts at 8:30 in the morning , all excited for fresh donuts and a hot cup of coffee, sadly the coffee was luke warm and our donuts were hard, not freshly baked just a cold stale donut with chocolate icing. We were not expecting stale donuts from a donut shop :(
  • BL
    B W (Lynn)
    Oct 24, 2025
    1.0
    This is probably the worst Dunkin’ Donuts I have ever been to do yourself a favor and go to the one in Johnson City or Hampton. The location in town is terrible. I have been there three times this week hoping for a different outcome that by definition is my own insanity. My first trip there I set at the drive-through speaker and waited 15 minutes with cars piling up behind me while employees hung out in the back parking lot finally pulled around to the window and was told sorry I didn’t see you there. My second trip. My order was made incorrectly twice with very few people in the store and my third trip comes today when I come in to a donut and coffee shop to order glazed donuts, which should be very simple for a donut shop and was told sorry we’re out of donuts with two trays in the window and was cold. You get what you get terrible service. At this location and always seem unprepared I will definitely drive the extra 10 minutes to Johnson City from now on

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Elizabethton, TN?

Dunkin' in Elizabethton, TN is open 24 hours a day, 7 days a week.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.