Several customers reported rude or unhelpful staff, particularly in the drive-thru, leading to negative experiences.
Food Quality
Mixed reviews on food quality; some items were praised while others were criticized for being cold, greasy, or missing components.
Cleanliness
The restaurant was generally noted for being clean, although some reviews mentioned dirty tables and unsanitary conditions.
Pricing Concerns
Many customers felt that prices were high for the quality of food received, with some expressing dissatisfaction over value for money.
Positive Experiences
Despite the issues, several customers highlighted friendly staff and enjoyable ice cream, indicating that some visits were very positive.
JJ
Jacob Jones
Oct 20, 2025
5.0
Great place to get ice cream as one would expect. Their menu items are tasty too.
CC
cooper
Oct 18, 2025
1.0
Only hires moody teenagers who like to make fun of customers and not want to do their jobs.
JT
j taylor
Sep 25, 2025
1.0
Very bad experience all because I asked for the extra stuff I paid for
TC
Tabitha Connor
Aug 16, 2025
1.0
If I could give 0 stars I would! God forbid you ask for a drink tray, lids for blizzards and napkins in the drive thru! Dude acted like a complete child and slam the window in my face! I've never been treated so poorly at a restaurant before. I left in tears with my blizzards melting everywhere and my dogs scared to death cause dude wanted to be a dick today! Someone with that kind of temper shouldn't be running a drive thru in a fast food joint! Do better Elizabethton Dairy Queen!
ZZ
Zadie Zastudil
Aug 13, 2025
2.0
Tbh imma give this 2 stars BECAUSE I got chicken tenders 3 peice and fries and it comes with toast and when I open it there was barely even fries and NO toast.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the main food and dessert specialties at Dairy Queen Grill & Chill in Elizabethton, TN?
The menu features soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, and Grillburgers®.
What are the operating hours of Dairy Queen Grill & Chill on weekdays?
Monday to Saturday, Dairy Queen Grill & Chill is open from 10:30 AM to 11:00 PM.
Is Dairy Queen Grill & Chill in Elizabethton open on Sundays?
Yes, it operates on Sundays from 10:30 AM to 10:00 PM.
Are there any holiday closures that I should be aware of at Dairy Queen Grill & Chill?
Yes, the location is closed on November 27, 2025, and December 25, 2025.
Does Dairy Queen Grill & Chill offer drive-thru and seating options?
Yes, it has a drive-thru, indoor and outdoor seating, including booster and high chairs for families.
Is Dairy Queen Grill & Chill a family-friendly restaurant with amenities for children?
Yes, the restaurant welcomes families and children, with amenities such as booster seats, high chairs, and restrooms.
Can I order food online or get mobile deals at Dairy Queen Grill & Chill?
Yes, they offer mobile ordering, rewards through their app, and exclusive app deals. You can order online for pickup as well.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
Near Dairy Queen Grill & Chill, you can visit Jacklyn's Hallmark Shop for gifts and cards, Petsense by Tractor Supply for pet supplies, or Greg's Pizza of Elizabethton for Italian food.
Are there other fast food options close to Dairy Queen Grill & Chill?
Yes, nearby fast food options include Burger King, Chick-fil-A, and another Dairy Queen location.
What nearby services are available for groceries and fitness around Dairy Queen Grill & Chill?
You can shop for groceries at Ingles Markets or ELTULEmexicanstore nearby, and visit Anytime Fitness for workouts.