Mixed reviews on food quality, with some praising freshness and taste while others reported issues like cold fries and soggy chicken.
Service Issues
Numerous complaints about rude staff and slow service, particularly in the drive-thru, with some customers feeling ignored or mistreated.
Cleanliness
Some customers noted cleanliness in the restaurant, while others reported unsanitary conditions, particularly in the bathrooms.
Pricing Concerns
Many customers expressed dissatisfaction with high prices relative to food quality, feeling that items were overpriced.
Positive Experiences
Despite the negatives, several reviews highlighted friendly staff and enjoyable ice cream, indicating some customers had positive experiences.
AA
A
Dec 28, 2025
1.0
Most disgusting nonesense I've seen In a while.worker coughing all over the food and the counters. I brought it up and they say "oh I know its bad but they won't let me go home." I left my food on the counter and left without eating. I'll never be back. Nasty place.
GP
Greg Page
Dec 15, 2025
5.0
Always good food here and quicker to serve than most others
JJ
Jacob Jones
Oct 20, 2025
5.0
Great place to get ice cream as one would expect. Their menu items are tasty too.
CC
cooper
Oct 18, 2025
1.0
Only hires moody teenagers who like to make fun of customers and not want to do their jobs.
JT
j taylor
Sep 25, 2025
1.0
Very bad experience all because I asked for the extra stuff I paid for
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the main food and dessert specialties at Dairy Queen Grill & Chill in Elizabethton, TN?
The menu features soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, and Grillburgers®.
What are the operating hours of Dairy Queen Grill & Chill on weekdays?
Monday to Saturday, Dairy Queen Grill & Chill is open from 10:30 AM to 11:00 PM.
Is Dairy Queen Grill & Chill in Elizabethton open on Sundays?
Yes, it operates on Sundays from 10:30 AM to 10:00 PM.
Are there any holiday closures that I should be aware of at Dairy Queen Grill & Chill?
Yes, the location is closed on November 27, 2025, and December 25, 2025.
Does Dairy Queen Grill & Chill offer drive-thru and seating options?
Yes, it has a drive-thru, indoor and outdoor seating, including booster and high chairs for families.
Is Dairy Queen Grill & Chill a family-friendly restaurant with amenities for children?
Yes, the restaurant welcomes families and children, with amenities such as booster seats, high chairs, and restrooms.
Can I order food online or get mobile deals at Dairy Queen Grill & Chill?
Yes, they offer mobile ordering, rewards through their app, and exclusive app deals. You can order online for pickup as well.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
Near Dairy Queen Grill & Chill, you can visit Jacklyn's Hallmark Shop for gifts and cards, Petsense by Tractor Supply for pet supplies, or Greg's Pizza of Elizabethton for Italian food.
Are there other fast food options close to Dairy Queen Grill & Chill?
Yes, nearby fast food options include Burger King, Chick-fil-A, and another Dairy Queen location.
What nearby services are available for groceries and fitness around Dairy Queen Grill & Chill?
You can shop for groceries at Ingles Markets or ELTULEmexicanstore nearby, and visit Anytime Fitness for workouts.