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Arby's

3.9
(1316 reviews)
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Business Details

1719 Highway 19e-37, Elizabethton, TN
37643, United States
(423) 543-8322
http://www.arbys.com/locations/us/tn/elizabethton/1719-highway-19e-37/store-5123
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1719 Highway 19e-37, Elizabethton, TN
37643, United States

Hours

Reviews

3.9
1,316 reviews
5 stars
614
4 stars
322
3 stars
194
2 stars
72
1 star
114

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including cold items, lack of meat, and poorly prepared sandwiches.

Service Speed

Numerous reviews highlighted slow service, particularly in the drive-thru, with long wait times for food.

Cleanliness

Several customers noted unsanitary conditions in the restaurant and bathrooms, affecting their overall experience.

Staff Attitude

While some customers praised friendly staff, others mentioned a lack of effort and poor management among employees.

Menu Availability

Customers frequently complained about the restaurant being out of menu items, leading to disappointment.
  • JI
    Johnny Price II
    Feb 23, 2026
    4.0
    Need a big renovation inside. Food is good. Sometimes takes awhile to get your food
  • MM
    Mesha Mann
    Feb 20, 2026
    4.0
    Been going here a long time and still one of my favorite places. Beef and cheddar is my go to! I wish the prices weren't so high but I love the deals you can get online and on the app atleast!
  • SA
    Shaun Abell
    Feb 17, 2026
    4.0
    Very nice and food was fresh. Not sure why the roast beef sandwiches have shrank in the last 20 years, but still better than most fast food. Didn't care for the chicken strips, too much breading and one was tiny.
  • SS
    Samuel Stout
    Feb 6, 2026
    1.0
    Went for the new $8 value box. At the drive thru the guy asked which one I wanted and I told him since it was a new item, could he please tell me the choices. He then immediately told me they were out of them. Makes no sense.
  • DD
    dzgtnbz
    Jan 29, 2026
    2.0
    Hey arby's.... "WHERE'S THE MEAT"... It Definitely wasn't present in my sandwich. It's amazing how you can raise prices.Yet still get way less quality and quantity than what you did before. Got the french dip there was hardly any meat in it at all. Total rip off.
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Brand Certified Facts from Arby's

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