Dunkin'

3.8
951 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve East Ridge, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
6408 Ringgold Rd, East Ridge, TN
37412, United States

Hours

Reviews

3.8
951 reviews
5 stars
497
4 stars
154
3 stars
80
2 stars
59
1 star
161

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and long wait times, leading to frustration.

Order Accuracy

A significant number of reviews mentioned incorrect orders and inconsistencies in drink preparation.

Food Quality

While some customers enjoyed the food, others complained about cold items and stale donuts.

Staff Friendliness

Despite negative experiences, several reviews highlighted friendly and helpful staff members.

Management Issues

Multiple reviews pointed to poor management and training as contributing factors to the overall negative experiences.
  • DR
    Darrica Robinson
    Nov 11, 2025
    1.0
    Today on November 11, 2025 at approximately 8:30 AM I walked into the Dunkin’ Donuts on Ringgold Road to purchase an order of everything bagels and a vanilla iced coffee. There was an employee on his phone wearing gloves after he got my order he started fixing my order with the same gloves that he was just on his phone using he didn’t change his gloves so when they gave me my order, I told them that I didn’t want them being that he was fixing my order with the same dirty gloves that he was just playing on his phone with so he proceeded to fix me another order with the same dirty gloves and when I told him I didn’t have a problem with him being on his phone I have a problem with him using the same gloves and he pretty much got mad told me he will hit me I told the manager about it and it was ignored. I go to this establishment every single day and the service that I received. Today was horrible. I will never step foot at this establishment or spend my money ever again.
  • EC
    Essence Clayton
    Oct 8, 2025
    3.0
    Stopped passing through on a road trip, and I needed caffeine to keep me up.
  • EF
    Emma Francisco
    Oct 4, 2025
    1.0
    If you want to wait thirty plus minutes sitting in a drive-thru wondering if anyone even works at this establishment, this Dunkin is for you! I have never in my life waited that long to pick up a mobile order.
  • JH
    Julie Hicks
    Sep 11, 2025
    3.0
    The parking lot was so small. The girl behind the counter was not under standing my oder 2 cups of coffee with French vanilla creamer how hard is that I got mocha instead
  • CW
    Corey Wester
    Aug 31, 2025
    1.0
    Don't go to this Dunkin Donuts! Stood at the counter for several minutes waiting. Never got acknowledged. Didn't even get a "we'll be right with you." Then when they finally did take our order they got it wrong. There were 2 or 3 other customers complaining that their orders were messed up too. Terrible customer service. Can't get the orders right. Zero people skills.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in East Ridge, TN?

Dunkin' in East Ridge, TN is open daily from 5:00 AM to 9:00 PM.

Can I order Dunkin' products for delivery or pickup at this location?

Yes, Dunkin' offers both delivery and curbside pickup services at this East Ridge location.