Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Dairy Queen Grill & Chill
633 Camp Jordan Pkwy, East Ridge, TN
37412-4250, United States
Hours
Reviews
3.8
330 reviews
5 stars
173
4 stars
56
3 stars
22
2 stars
17
1 star
62
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, rude staff, and incorrect orders, leading to a disappointing experience.
Food Quality
While some customers enjoyed the food, others complained about cold items, incorrect orders, and poor preparation.
Cleanliness
The restaurant was generally noted as clean, but some reviews mentioned unclean tables and inconsistent experiences.
Positive Experiences
Despite the negative feedback, several customers praised the delicious ice cream and friendly staff at times.
- LPLuis PĂ©rez1 day ago5.0Excelente đź‘Ś
- CCCourtneyJan 3, 20262.0Ordered a deluxe burger plain but they left everything on it. I took it back inside with the receipt and stood there for 5 minutes before anyone said anything. Told them what the issue was and then waited another 5 minutes just to be handed the same burger with the stuff scraped off. FYI... you can still taste the ingredients when you do that and I could've done that myself in half the time.
- AWApril WittDec 31, 20251.0Rude no customer service at all at night. They dont like you to come in for orders.
- WBWilliam BoernerDec 20, 20251.0Absolutely the worst experience I have had for a Dairy Queen. Staff all sat around on their phones food took 30 mins to come out I will definitely not be going back to that store and I advise other not to also
- ABAmanda BeachNov 28, 20251.0This was supposed to be cheese for the pretzels, but it was thicker than gravy and absolutely rancid. Absolutely disgusting!
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in East Ridge, TN?
Dairy Queen Grill & Chill is open daily from 10:30 AM. Monday through Wednesday and Sunday until 10:30 PM; Thursday through Saturday until 11:00 PM.
Is Dairy Queen Grill & Chill closed on any holidays?
Yes, Dairy Queen Grill & Chill is closed on November 27, 2025, and December 25, 2025.
What types of food and treats does Dairy Queen Grill & Chill specialize in?
They specialize in Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, Soft-serve ice cream cones, shakes & malts, and custom DQCakes.com ice cream cakes.
Does Dairy Queen Grill & Chill offer family-friendly amenities?
Yes, the restaurant offers booster seats, high chairs, outdoor seating, wheelchair accessibility, restrooms, free WiFi, and has drive-thru service making it family-friendly and good for kids.
Can I order food online or via an app from Dairy Queen Grill & Chill?
Yes, you can place orders for pickup online at their official order page and download the Dairy Queen app for exclusive deals and mobile ordering rewards.
Where is Dairy Queen Grill & Chill located?
It is located at 633 Camp Jordan Parkway, East Ridge, TN 37412-4250, United States.
What nearby restaurants are close to Dairy Queen Grill & Chill?
Nearby restaurants include Buddy's BBQ, Dos Bros Fresh Mexican Grill, Panda Express, Chick-fil-A East Ridge at Jordan Crossing, Jonathan's Grille, and Twin Peaks for diverse dining options.
Are there any nearby attractions or entertainment venues around Dairy Queen Grill & Chill?
Yes, nearby attractions include Craft Axe Throwing, Topgolf, and Bass Pro Shops providing fun activities to enjoy before or after your visit.
What hotels are near Dairy Queen Grill & Chill for visitors to the area?
Nearby hotels include Home2 Suites by Hilton Chattanooga East Ridge, Hampton Inn Chattanooga East Ridge, America's Best Inn & Suites, and Motel 6 for convenient accommodations.
How can I find Dairy Queen Grill & Chill on social media?
You can find them on Facebook at https://www.facebook.com/DQ45861 with the vanity URL 'DQ45861' and follow @DairyQueen on Twitter for updates.