Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Dairy Queen Grill & Chill
633 Camp Jordan Pkwy, East Ridge, TN
37412-4250, United States
Hours
Reviews
3.8
324 reviews
5 stars
171
4 stars
56
3 stars
22
2 stars
16
1 star
59
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported issues with unfriendly or rude staff, slow service, and incorrect orders.
Food Quality
While many enjoyed the ice cream and some food items, there were numerous complaints about cold food, incorrect orders, and small portion sizes.
Cleanliness
The restaurant was often noted as clean, but some reviews mentioned tables not being wiped down.
Positive Experiences
Several customers praised specific staff members for their friendliness and helpfulness, as well as the quality of certain menu items like blizzards.
Product Availability
Customers expressed frustration over frequently being out of popular items, particularly chocolate ice cream.
- AMalyssa mathewsNov 11, 20252.0Paid for extra candy. Got mostly vanilla ice cream instead. Second time this happened at this location. Very disappointed.
- MBMichael BethuneOct 5, 20255.0Everything was good n delicious will go back
- NANory AldamaSep 13, 20252.0Cashier was unfriendly. Her face looked like she is miserable with her life or her job… maybe both
- KKKenSep 8, 20255.0Awesome staff and delicious food
- SBShirley BrysonAug 24, 20255.0Love chocolate dipped ice cream cone.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in East Ridge, TN?
Dairy Queen Grill & Chill is open daily from 10:30 AM. Monday through Wednesday and Sunday until 10:30 PM; Thursday through Saturday until 11:00 PM.
Is Dairy Queen Grill & Chill closed on any holidays?
Yes, Dairy Queen Grill & Chill is closed on November 27, 2025, and December 25, 2025.
What types of food and treats does Dairy Queen Grill & Chill specialize in?
They specialize in Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, Soft-serve ice cream cones, shakes & malts, and custom DQCakes.com ice cream cakes.
Does Dairy Queen Grill & Chill offer family-friendly amenities?
Yes, the restaurant offers booster seats, high chairs, outdoor seating, wheelchair accessibility, restrooms, free WiFi, and has drive-thru service making it family-friendly and good for kids.
Can I order food online or via an app from Dairy Queen Grill & Chill?
Yes, you can place orders for pickup online at their official order page and download the Dairy Queen app for exclusive deals and mobile ordering rewards.
Where is Dairy Queen Grill & Chill located?
It is located at 633 Camp Jordan Parkway, East Ridge, TN 37412-4250, United States.
What nearby restaurants are close to Dairy Queen Grill & Chill?
Nearby restaurants include Buddy's BBQ, Dos Bros Fresh Mexican Grill, Panda Express, Chick-fil-A East Ridge at Jordan Crossing, Jonathan's Grille, and Twin Peaks for diverse dining options.
Are there any nearby attractions or entertainment venues around Dairy Queen Grill & Chill?
Yes, nearby attractions include Craft Axe Throwing, Topgolf, and Bass Pro Shops providing fun activities to enjoy before or after your visit.
What hotels are near Dairy Queen Grill & Chill for visitors to the area?
Nearby hotels include Home2 Suites by Hilton Chattanooga East Ridge, Hampton Inn Chattanooga East Ridge, America's Best Inn & Suites, and Motel 6 for convenient accommodations.
How can I find Dairy Queen Grill & Chill on social media?
You can find them on Facebook at https://www.facebook.com/DQ45861 with the vanity URL 'DQ45861' and follow @DairyQueen on Twitter for updates.