Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
While many customers praised the food for being hot, fresh, and delicious, there were several complaints about cold food, incorrect orders, and poor food preparation.
Customer Service
The service received mixed reviews; some customers highlighted friendly and efficient staff, while others reported rude behavior and unprofessionalism from certain employees.
Drive-Thru Experience
The drive-thru service was frequently criticized for long wait times and order inaccuracies, with some customers expressing frustration over being asked to wait for their food.
Cleanliness
Several reviews mentioned cleanliness issues within the restaurant, including dirty dining areas and unsanitary conditions in the bathrooms.
Management Issues
There were complaints regarding the management style, with some customers noting a lack of leadership and poor handling of customer complaints.
LD
Laura Dahlke
4 days ago
5.0
I have not been to bojangles for 25 years & I only stopped because it was directly in front of Walmart (which I also rarely go to). I was expecting the worst, but didn't care because I was in a hurry. Not only was the drive-thru guy extremely nice, but the chicken was light and good. It wasn't greasy. I am in shock. It's a completely different restaurant. 3:15 pm on 11/20/25. Drive-thru guy has changed my mind about eating here.
LY
Lauren Younes
Nov 11, 2025
1.0
Im a regular customer and the experience i just had was awful. Cars pulled up everywhere orders going out wrong. Where was the manager?
JB
Jennifer Berry
Nov 10, 2025
5.0
Great team! They work fast, are friendly & helpful. Jennifer, Tammy, Priscilla, Khloe & Amber all made sure my order was correct & the food was hot & tasty!
JP
James Patton
Nov 4, 2025
5.0
My second trip and each time I ordered the 8 piece box & large mashed potatoes, Chicken (perfect) biscuits (great) at the speaker great and polite at the window nice and polite , Thanks for great chicken & service
LB
Leonard Lassiter Bey
Nov 1, 2025
3.0
Loby is still closed, drive-thru was backed up, 20 min wait on chicken, fries were semi-warm and half full waiting on chicken to be cooked. Server at window was apologetic and had a great attitude. Honestly $15 for 4 wings/Lrg Frie no drink is a bit much.
Bojangles specializes in boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern side dishes for breakfast, lunch, and dinner.
What are the operating hours of Bojangles at 4152 Ringgold Road, East Ridge?
Bojangles is open Monday through Saturday from 5:00 AM to 10:00 PM and on Sunday from 6:00 AM to 10:00 PM.
Does Bojangles offer delivery and takeout options?
Yes, Bojangles offers both takeout and delivery services.
Can I order Bojangles food using a mobile app?
Yes, you can order from Bojangles using their mobile app available on both the Apple App Store and Google Play Store.
What payment methods are accepted at Bojangles?
Bojangles accepts cash, Mastercard, Travelers Cheques, and Visa for payment.
Does Bojangles have family-friendly amenities?
Yes, Bojangles welcomes families and offers a children's menu to cater to younger guests.
Is there seating available at Bojangles East Ridge, and do they have restrooms?
Bojangles provides seating for dine-in customers as well as restroom facilities.
What are some nearby places customers might visit before or after dining at Bojangles?
Nearby places include I-Lipo Chattanooga spa, SmartBank, Oxford Anglican Church, and Domino's Pizza. Customers can enjoy health and wellness services, handle banking needs, visit the church, or choose alternative dining options nearby.
If I'm visiting Bojangles, can I also find entertainment or shopping close by?
Yes, nearby you can find ChattRbox recording studio for entertainment, TEREN clothing store for fashion shopping, and Ancient Soul Tattoo for unique fashion accessories.
Are there family and childcare services near Bojangles in East Ridge?
Yes, Little Kings & Queens Charter Academy and Jones Memorial Child Development Center, which provide daycare and preschool services, are located nearby.