Bojangles

3.7
926 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
4152 Ringgold Road, East Ridge, TN
37411, United States

Hours

Reviews

3.7
926 reviews
5 stars
427
4 stars
173
3 stars
104
2 stars
69
1 star
153

What are people saying?

AI-generated from recent customer reviews

Food Quality

While many customers praised the food for being hot, fresh, and delicious, there were several complaints about cold food, incorrect orders, and poor food preparation.

Customer Service

The service received mixed reviews; some customers highlighted friendly and efficient staff, while others reported rude behavior and unprofessionalism from certain employees.

Drive-Thru Experience

The drive-thru service was frequently criticized for long wait times and order inaccuracies, with some customers expressing frustration over being asked to wait for their food.

Cleanliness

Several reviews mentioned cleanliness issues within the restaurant, including dirty dining areas and unsanitary conditions in the bathrooms.

Management Issues

There were complaints regarding the management style, with some customers noting a lack of leadership and poor handling of customer complaints.
  • LD
    Laura Dahlke
    4 days ago
    5.0
    I have not been to bojangles for 25 years & I only stopped because it was directly in front of Walmart (which I also rarely go to). I was expecting the worst, but didn't care because I was in a hurry. Not only was the drive-thru guy extremely nice, but the chicken was light and good. It wasn't greasy. I am in shock. It's a completely different restaurant. 3:15 pm on 11/20/25. Drive-thru guy has changed my mind about eating here.
  • LY
    Lauren Younes
    Nov 11, 2025
    1.0
    Im a regular customer and the experience i just had was awful. Cars pulled up everywhere orders going out wrong. Where was the manager?
  • JB
    Jennifer Berry
    Nov 10, 2025
    5.0
    Great team! They work fast, are friendly & helpful. Jennifer, Tammy, Priscilla, Khloe & Amber all made sure my order was correct & the food was hot & tasty!
  • JP
    James Patton
    Nov 4, 2025
    5.0
    My second trip and each time I ordered the 8 piece box & large mashed potatoes, Chicken (perfect) biscuits (great) at the speaker great and polite at the window nice and polite , Thanks for great chicken & service
  • LB
    Leonard Lassiter Bey
    Nov 1, 2025
    3.0
    Loby is still closed, drive-thru was backed up, 20 min wait on chicken, fries were semi-warm and half full waiting on chicken to be cooked. Server at window was apologetic and had a great attitude. Honestly $15 for 4 wings/Lrg Frie no drink is a bit much.

Frequently Asked Questions About Bojangles

What type of food does Bojangles specialize in?

Bojangles specializes in boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern side dishes for breakfast, lunch, and dinner.

What are the operating hours of Bojangles at 4152 Ringgold Road, East Ridge?

Bojangles is open Monday through Saturday from 5:00 AM to 10:00 PM and on Sunday from 6:00 AM to 10:00 PM.