Food Quality
Customers frequently reported issues with cold, stale, or incorrectly prepared food, with some noting that the food was not as good as it used to be.
Service Speed
Many reviews highlighted slow service, with customers often waiting long periods for their orders, even when the restaurant was not busy.
Customer Service
Feedback indicated a mix of experiences with staff friendliness, with some praising individual employees while others reported rude or unhelpful service.
Order Accuracy
Numerous customers experienced issues with incorrect orders, including missing items and wrong modifications, leading to dissatisfaction.
Location Condition
The restaurant's physical condition received positive remarks for renovations, but there were complaints about maintenance issues with order boards.