Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Dairy Queen Grill & Chill
396 US Highway 51 Byp W, Dyersburg, TN
38024-1931, United States
Hours
Reviews
3.7
549 reviews
5 stars
248
4 stars
111
3 stars
59
2 stars
34
1 star
97
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous reviews highlighted poor service, including rudeness from staff, long wait times, and incorrect orders.
Cleanliness
Customers frequently noted unsanitary conditions in the restaurant, including dirty tables and unclean bathrooms.
Food Quality
While some customers enjoyed the food, many reported issues with cold or poorly prepared meals, as well as incorrect orders.
Staff Friendliness
A few reviews mentioned friendly staff members, but overall, the service experience was marred by complaints of rudeness and lack of professionalism.
- TDTerrell DavisDec 7, 20251.0Horrible option for a meal in Dyersburg. Dirty and the service is the worst Ive experienced.
- VJVernon Brown Jr.Oct 26, 20254.0Chicken strips,fries,drink,Carmel sundae. Very good
- BBBrittanyOct 17, 20251.0Went in on a Friday night before 1030. There were also other people trying to order. Woman in the back spent the entire time hollering that they should of locked the doors. That they were going to start closing at 1030 and they didn't care what the sign said. Cashier was too busy giggling to even take orders. Probably the rudest staff I have ever witnessed. If you dont like your job find another one
- HBHolly BeggsOct 15, 20255.0The staff was exceptionally friendly, and service was impressively prompt—I hardly had to wait for my order. I chose the $7 meal deal and added a small Cookie Dough Blizzard for an additional charge. The meal itself was satisfying; however, the cookie dough in the Blizzard tasted slightly off, as if it wasn’t fresh, though the ice cream was still enjoyable. Overall, a positive experience, and I would gladly return if I'm in the area and in the mood for this fast food option.
- LLLindsey LeonaOct 14, 20251.0I’d give it zero stars if I could. Literally the worst place to eat in Dyersburg. Every order takes almost 30 minutes, never have enough workers. The people here are extremely rude, you will be better off going to the second worst place in town and still have a better experience. Don’t waste your time stopping in.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, and fries.
What are the daily operating hours for Dairy Queen Grill & Chill?
The restaurant is open from 10:30 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:30 AM to 11:00 PM on Friday and Saturday.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, the location is family-friendly, offers booster seats, high chairs, and welcomes children.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, the location features a drive-thru for convenient ordering and pickup.
Are there any special features or services provided at this Dairy Queen?
Yes, they offer mobile ordering and rewards, outdoor seating, free WiFi, restrooms, and wheelchair accessibility.
What are the holiday hours for Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is closed on Thanksgiving Day (November 27, 2025) and Christmas Day (December 25, 2025).
Where is Dairy Queen Grill & Chill located?
It is located at 396 US Highway 51 Byp W, Dyersburg, TN 38024-1931, USA.
Are there nearby stores where customers can shop after enjoying Dairy Queen's treats?
Yes, nearby shopping options include Ulta Beauty, Bath & Body Works, Old Navy, and Marshalls, perfect for a shopping trip after your visit.
How can customers use nearby transit or locations to find Dairy Queen Grill & Chill?
Dairy Queen is near the Dyersburg Commons shopping center and Dyersburg High School, making it easy for locals and visitors around these landmarks to locate the restaurant.
What are some nearby dining options customers might consider alongside Dairy Queen Grill & Chill?
Nearby restaurants include Lupo's Italian Steakhouse and The Blacksmith Restaurant, ideal for different dining experiences before or after your Dairy Queen visit.