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Dairy Queen Grill & Chill

3.7
(555 reviews)

Business Details

396 US Highway 51 Byp W, Dyersburg, TN
38024-1931, United States
(731) 882-1931
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
396 US Highway 51 Byp W, Dyersburg, TN
38024-1931, United States

Hours

Reviews

3.7
555 reviews
5 stars
249
4 stars
111
3 stars
59
2 stars
35
1 star
101

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, rude staff, and incorrect orders, leading to a negative perception of service.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty tables and a lack of maintenance.

Food Quality

While some customers enjoyed the food, many expressed disappointment with cold or poorly prepared items, and issues with order accuracy.

Friendly Staff

Despite the negative feedback, there were mentions of friendly and helpful staff members who provided good service.

Limited Availability

Customers were frustrated with the lobby being closed and the lack of certain menu items, impacting their overall experience.
  • SS
    Shannon Stark
    Feb 23, 2026
    1.0
    The last time I ate here the chicken was burnt and I didnt get my gravy. I didnt say anything thinking it was a fluke. Came back 2 weeks later and same thing. Plus they gave my husband the wrong food.
  • CW
    Christina Williams
    Feb 16, 2026
    1.0
    Waited in the drive through for just over 20 minutes to get this. We ordered a small chocolate dip cone sundae. No where near a proper portion and it had obviously been sitting the entire time because the ice cream was liquid under the chocolate. Straight to the trash.
  • IJ
    Isa Jones
    Feb 15, 2026
    2.0
    Went tonight dinning area was closed ,so I go to drive stayed in line for 17 minutes, only for them to tell me their not taking any more orders ,do better dairy queen
  • JR
    Joevonnie Ruiz
    Feb 5, 2026
    1.0
    Terrible everytime i go i wait 15 minutes for my oder to be messed up and the maneger stay with a attitude
  • CR
    Christian Rupp
    Jan 16, 2026
    1.0
    Why on earth is the lobby closed at 4 in the afternoon? Its ridiculous!

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, and fries.

What are the daily operating hours for Dairy Queen Grill & Chill?

The restaurant is open from 10:30 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:30 AM to 11:00 PM on Friday and Saturday.

Brand Certified Facts from Dairy Queen Grill & Chill

Dairy Queen Grill & Chill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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