Brand Certified
McDonald's
3.5(1025 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
14950 Rankin Ave S, Dunlap, TN
37327, United States
Certified by McDonald's • Feb 22, 2026
(423) 949-6464
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.5
1,025 reviews
5 stars
357
4 stars
234
3 stars
193
2 stars
75
1 star
166
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff varies widely; some customers praised friendly service while others reported rudeness and poor handling of orders.
Order Accuracy
Numerous complaints about incorrect orders and missing items, indicating a consistent issue with order fulfillment.
Food Quality
Mixed reviews on food quality; some customers enjoyed fresh food while others received cold or poorly prepared items.
Speed of Service
Many customers experienced long wait times, especially during busy hours, leading to frustration.
Cleanliness and Safety
Concerns raised about cleanliness, particularly in the dining area and restrooms, with reports of slippery floors.
- GRGiselle RomanJan 10, 20265.0Melissa Brian is just the sweetest person I have ever met at McDonald's. She greeted myself and my daughters in the play area as she was cleaning. She shared some wonderful words of kindness that just poured joy into the world. She is such a wonderful example of excellent customer service and just kindness that exist in the world. I have big hopes for her, God Bless You and all you do!
- JBJackson BirkJan 1, 20261.0Absolutely the worst place in Dunlap they don’t get the orders right ever and every time I’ve been there I’ve had to go in and get different food cause it was wrong or there was hair in it if you don’t want to get your orders messed up or gross food with hair go right across the street to jacks or go to Taco Bell cause this place is a waist of time and money
- BMBrandi MortonJan 1, 20261.0Sit in their line for 10 minutes to hear, we aren't serving breakfast 2 mins after 10:30. Watch the camera
- DSDevin SnyderDec 27, 20251.0Worst McDonald's I've ever been to in my whole 40 year life. Save your money and time. Eat some where els .Salty tiny fries, won't make modifications other McDonald's honor
- VVVanessaDec 18, 20255.0Food is always good. Aaliyah the worker is always extra nice. Another worker at the window but I can't remember the name. They are all friendly.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
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- Legal business name
- Hours of operation
- Phone number
- Official website