Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported long wait times, especially in the drive-thru, with some stating it took over 20 minutes to receive their orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and confusion during the ordering process.
Food Quality
While some customers praised the food as fresh and tasty, others complained about cold, stale, or poorly prepared items.
Cleanliness
Several customers noted that the restaurant was not clean, with dirty tables and floors being a common complaint.
Staff Attitude
Customer service experiences varied widely; some praised friendly staff, while others reported rude behavior and unprofessionalism.
JS
Justin Shane
Nov 15, 2025
5.0
Great experience especially compared to the one in Franklin
RC
Reba Cantrell
Oct 30, 2025
5.0
We always stop at Wendy's while traveling Tara is an amazing face for this restaurant. She does her job with such enthusiasm..
JC
James Christy
Oct 29, 2025
2.0
My wife & I used to really like Wendy's but I don't know what they're doing but the food, especially the burgers has dramatically changed. The last time we got food from there, my wife got sick at her stomach. It's just not the same & the employees just ignore you.
EM
evelyn martinez
Oct 20, 2025
1.0
They forgot our strawz..
CF
Crime Fiend
Oct 8, 2025
1.0
This is the slowest Wendy’s in America. Fires are also rarely fresh. Always use the app to order….STILL always have to wait at least ten minutes in the drive thru. Super unprofessional at the window. SLOW, SLOW, SLOW!!!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Dickson, TN?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Dickson, TN into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (615) 375-1361.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does #612 Dickson Wendy’s serve breakfast?
Yes, this Wendy’s location in Dickson, TN serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at this Wendy's location?
The drive-thru is open every day from 6:00 AM to 1:00 AM.
Does this Wendy's in Dickson, TN serve breakfast?
Yes, breakfast is served including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I place an order online or via an app for Wendy's?
You can order on the Wendy's app or through the website https://order.wendys.com after selecting the location.
What payment methods does Wendy's accept?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Is delivery available at this Wendy's location?
Delivery availability can be checked on the app or at order.wendys.com by entering your delivery address.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on the Wendy's website, mobile app, and in-restaurant posters.
How do I contact this Wendy's location for questions or feedback?
You can call the location at (615) 375-1361 or use the Wendy's Contact page or the Customer Satisfaction Survey online.
What nearby restaurants are close to this Wendy's in Dickson, TN?
Nearby eateries include KFC, Panda Express, Gatti's Pizza, Ming Court Buffet & Grill, Nori Sushi & Grill, Las Delicias, and Nori Sushi And Japanese Grill.
Are there any automotive-related services near Wendy's in Dickson?
Nearby automotive services include Midas, O'Reilly Auto Parts, Carl's Collision Center, and Valvoline Instant Oil Change.
What nearby retail and service businesses can I visit after dining at Wendy's?
You can visit PPG Paints Store, Allegra Marketing • Design • Print, Save A Lot grocery store, Dickson Graphics, and Payless ShoeSource nearby.