Wendy's

3.8
1091 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
530 Highway 46 S, Dickson, TN
37055, United States

Hours

Reviews

3.8
1,091 reviews
5 stars
450
4 stars
273
3 stars
166
2 stars
55
1 star
147

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru, with some stating it took over 20 minutes to receive their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and confusion during the ordering process.

Food Quality

While some customers praised the food as fresh and tasty, others complained about cold, stale, or poorly prepared items.

Cleanliness

Several customers noted that the restaurant was not clean, with dirty tables and floors being a common complaint.

Staff Attitude

Customer service experiences varied widely; some praised friendly staff, while others reported rude behavior and unprofessionalism.
  • JS
    Justin Shane
    Nov 15, 2025
    5.0
    Great experience especially compared to the one in Franklin
  • RC
    Reba Cantrell
    Oct 30, 2025
    5.0
    We always stop at Wendy's while traveling Tara is an amazing face for this restaurant. She does her job with such enthusiasm..
  • JC
    James Christy
    Oct 29, 2025
    2.0
    My wife & I used to really like Wendy's but I don't know what they're doing but the food, especially the burgers has dramatically changed. The last time we got food from there, my wife got sick at her stomach. It's just not the same & the employees just ignore you.
  • EM
    evelyn martinez
    Oct 20, 2025
    1.0
    They forgot our strawz..
  • CF
    Crime Fiend
    Oct 8, 2025
    1.0
    This is the slowest Wendy’s in America. Fires are also rarely fresh. Always use the app to order….STILL always have to wait at least ten minutes in the drive thru. Super unprofessional at the window. SLOW, SLOW, SLOW!!!

Frequently Asked Questions About Wendy's

Is #612 Dickson Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.