Wendy's

3.6
1446 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2320 Highway 46 South, Dickson, TN
37055, United States

Hours

Reviews

3.6
1,446 reviews
5 stars
550
4 stars
325
3 stars
241
2 stars
101
1 star
229

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and unresponsive staff, particularly in the drive-thru.

Food Quality

While some customers praised the food, many noted inconsistencies in freshness and quality, with complaints about cold or pre-made items.

Management Problems

Numerous reviews highlighted poor management practices, including staff shortages, lack of organization, and unprofessional behavior.

Cleanliness

The restaurant's cleanliness was a common concern, with several customers describing dirty dining areas and unsanitary conditions.

Availability

Customers often experienced items being out of stock, including popular menu items and drink options, leading to frustration.
  • WS
    Will Stevenson
    Sep 28, 2025
    5.0
    Kenya and Jamison are absolute treasures and made my dining experience amazing :D The best place. Super polite and excellent fast service!!
  • MS
    Matt Shirey
    Sep 10, 2025
    1.0
    I've been to this location several times. Almost every time they are either out of something or don't get the order correct.
  • JP
    Jay Presley
    Aug 8, 2025
    1.0
    Pull in the dive thru at 8:14 pm and was told the the drive thur is closed. Had to go in and order. I ordered and burger and 2 frosty. The lady make both frosty first and let them sit on the counter for over 15 minutes and melt while my my burger took close 20 minutes to get after paying. Then when the burger was ready lady tried to have the melted frosty to me. This hole visit was disappointing.
  • JR
    Jessica Ransom
    Jul 16, 2025
    5.0
    Best junior bacon cheeseburger I’ve had in a long time! Running errands today and had to go through Dickson and I was starving and a junior bacon is always a go to snack. The bacon was crispy lettuce was crunchy and the Burger was perfectly hot. It’s the little things that make my day so thank you guys. I finished it and even said to myself out loud that was the best junior bacon cheeseburger I’ve had in years. I work at a business that runs on reviews too, so I just wanted to let y’all know.
  • MG
    Mullin Green
    May 30, 2025
    1.0
    Out of “all” frosty’s man, what is this, a McDonalds?

Frequently Asked Questions About Wendy's

Is Dickson Travel Center Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.