Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
1,721 reviews
5 stars
481
4 stars
281
3 stars
341
2 stars
190
1 star
428
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely long wait times, often exceeding 20-30 minutes, particularly in the drive-thru.
Food Quality
Many reviews highlighted issues with food quality, including cold, overcooked, or incorrect orders.
Staff Attitude
Numerous customers experienced rude or unprofessional behavior from staff, contributing to a negative dining experience.
Cleanliness
Several reviews mentioned unsanitary conditions within the restaurant, including dirty tables and bathrooms.
Management Issues
Frequent calls for better management were noted, with customers expressing dissatisfaction with how the location is run.
- TSTrenten Shaw3 days ago1.0I haven't ordered breakfast here in over 6mths because of how poor the morning service is. I was the first car in line with a mobile order. It took over 20 mins and made me late to work. Once again ordered this morning and now I er 15mins in the drive thru and gonna be late to work again. I'm done with this place. Ridiculous, you know it's gonna be busy at 6-7am.
- HBHaley BryantNov 9, 20251.0This McDonald is absolutely ridiculous every time I go thru there drive thru there is always something incorrect with the order the Management is absolutely terrible as well
- CFCagney FrizzellOct 9, 20251.0This is the worst McDonald’s I’ve ever been to in my entire life. If you’re waiting for food book a hotel room it’ll be a while.
- AGALLISON GRAMMERSep 22, 20255.0This place needs all the help they can get at night in the drive thru. I have sat in line for 20+ mins before.
- RJRocky JonesSep 18, 20251.03 days ago I ordered tea with extra ice, the ice machine was broken, they didn't tell me until I got handed a Luke warm tea. Then the tea was stagnant and undrinkable. Today, we ordered 2 LG coffees and they didn't tell us that the sugar machine was broken and couldn't tell us which coffee had 5 cream and which had 6, no stickers. When asked the window person was just rude. Very displeased with today's service.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's in Dickson, TN?
McDonald's in Dickson, TN is open 24 hours a day, 7 days a week.
Does McDonald's in Dickson offer delivery services?
Yes, McDonald's offers delivery services 24/7 through their online ordering platform.
Is there a drive-through available at this McDonald's location?
Yes, the McDonald's at 111 Mathis Dr has a drive-through open 24/7 for your convenience.
What are the payment options accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can I order McDonald's food using their mobile app?
Yes, you can order using the McDonald's app available on Apple App Store and Google Play Store.
Does this McDonald's location provide curbside pickup?
Yes, curbside pickup is available as a convenient option at this location.
What nearby attractions can I visit around McDonald's Dickson?
Nearby you can visit the Broadway Drive-In cinema for entertainment or stop by the Forward Fitness Dickson gym for a workout before or after your meal.
Are there other dining options near McDonald's in Dickson?
Yes, you can try Ronnie's BBQ, A&W Restaurant, Cook Out, Ichiro Japanese Restaurant, Subway, Pizza Hut, Waffle House, Taco Bell, Ronnie's Q, or Goodwings all nearby.
Where can I find financial services near McDonald's Dickson?
Advance Financial, 1st Franklin Financial, Regions Bank, and Nationwide Mutual Insurance Company are nearby for your banking and financial needs.
What other services are available close to McDonald's in Dickson?
Nearby you will find services like Dickson Eye Health for optometry, Mr. Johnny’s Hair and Nail Salon for beauty, and Freeman Health Partners for mental health support.