Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported slow service, long wait times, and incorrect orders, indicating a consistent issue with service efficiency.
Food Quality
Many reviews highlighted problems with food freshness, including old or cold items, and incorrect orders, leading to dissatisfaction with the food served.
Staff Attitude
While some customers noted friendly staff, numerous reviews mentioned rude or unprofessional behavior from employees, particularly during busy times.
Cleanliness
Several customers expressed concerns about the cleanliness of the restaurant, including dirty tables and unsanitary conditions in the bathrooms.
Management Issues
Multiple reviews pointed to poor management practices, including inadequate staffing and failure to address customer complaints effectively.
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Mckayla Trotter
4 days ago
1.0
The girl at the second window had an attitude and the one at the first window gave us a dirty look might I add they couldn’t even stir my coffee so the sugar was just stuck at the bottom like if you don’t like your job quit and go somewhere else don’t take it out on everyone else
KK
KaitlinM
Jan 4, 2026
4.0
This mcdonalds is always very clean, which is surprising in some fast food chains. They have two drive thrus which makes it more fast and efficient. They accept mobile orders at the drive thru. The customer service is very good!
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vxorxx
Dec 15, 2025
1.0
This is the most shittiest McDonald’s there is I’ve never had been treated this horribly by a staff member from here the food tastes awful and everywhere u look it’s dirty and nasty
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Marissa Duff
Dec 6, 2025
1.0
Worst fast food place I have ever been to. We were having a family shopping night & stopped for a drink & snack, waited in the drive through for a while. Went to order told them we had 2 different orders & told us to go ahead with our first. We ordered & we said that’s it for the First, then the lady told us to go ahead with our 2nd started ordering & she was taking the other lanes order. She clicked back to us after 2 different cars orders was taken & said pull up. We said did you get our 2nd order & she said you will have to go around again for a second order. Help me understand. This is ridiculous especially after we waited a while.
ES
Ellsworth Sheldon
Nov 29, 2025
1.0
Food is always old, everybody can tell when something’s been sitting there forever , The only time I get fresh food is if I go after 11 o’clock at night. There is this one new gentleman that works And runs the night crew he knows what he’s doing, I’ve been going to this McDonald’s for eight years and the last two years has been terrible, Almost always the order is never right, If you ask for extra sauce at the speaker, go ahead and know you’re gonna have to ask again At the window, you will always have to check your bags Because they still probably forgot the sauce again, I wish just one time I would get hot fries just once but I know that will never happen unless I go after 11 o’clock at night. We the people in Dickson do not mind long lines as long as the food is fresh. Everybody works hard for the money they spend and when we’re spending our money on food, all we ask is that it’s somewhat fresh but this is 30 minutes plus old and there’s no way you can convince me otherwise. Everybody there is super nice and I’ve never had a problem with that but I don’t go there for nice people, I go there to Get something to eat. Something really has to start changing here, this is not one bad experience and now I’m reviewing…….. this is every single time.
What are the operating hours of McDonald's in Dickson, TN?
McDonald's in Dickson, TN is open 24 hours a day, 7 days a week.
Does McDonald's in Dickson offer delivery services?
Yes, McDonald's offers delivery services 24/7 through their online ordering platform.
Is there a drive-through available at this McDonald's location?
Yes, the McDonald's at 111 Mathis Dr has a drive-through open 24/7 for your convenience.
What are the payment options accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can I order McDonald's food using their mobile app?
Yes, you can order using the McDonald's app available on Apple App Store and Google Play Store.
Does this McDonald's location provide curbside pickup?
Yes, curbside pickup is available as a convenient option at this location.
What nearby attractions can I visit around McDonald's Dickson?
Nearby you can visit the Broadway Drive-In cinema for entertainment or stop by the Forward Fitness Dickson gym for a workout before or after your meal.
Are there other dining options near McDonald's in Dickson?
Yes, you can try Ronnie's BBQ, A&W Restaurant, Cook Out, Ichiro Japanese Restaurant, Subway, Pizza Hut, Waffle House, Taco Bell, Ronnie's Q, or Goodwings all nearby.
Where can I find financial services near McDonald's Dickson?
Advance Financial, 1st Franklin Financial, Regions Bank, and Nationwide Mutual Insurance Company are nearby for your banking and financial needs.
What other services are available close to McDonald's in Dickson?
Nearby you will find services like Dickson Eye Health for optometry, Mr. Johnny’s Hair and Nail Salon for beauty, and Freeman Health Partners for mental health support.