Brand Certified
McDonald's
3.1(1750 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
111 Mathis Dr, Dickson, TN
37055, United States
Certified by McDonald's • Mar 01, 2026
(615) 446-5742
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.1
1,750 reviews
5 stars
485
4 stars
285
3 stars
343
2 stars
191
1 star
446
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely long wait times, often exceeding 20 minutes, with some experiences lasting over 30 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food served cold or old.
Staff Attitude
Several customers noted unprofessional and rude behavior from staff, contributing to a negative dining experience.
Cleanliness
While some customers praised the cleanliness of the location, others reported unsanitary conditions and poor maintenance.
Management Issues
Numerous reviews pointed to poor management practices, including understaffing and lack of effective communication among employees.
- SHSteve henry6 days ago2.0Have been 3 times in the past week , order inside, wait 20 min. Them have to go all can I get my order. Today my order was wrong, the guy beside me had a wrong order. Please get your employees some help. They can't keep up.
- PBPatrick BarnwellFeb 25, 20261.0Very, very, very, very slow service waited 25 minutes for two items The gal was very nice at the front. She was very patient. I actually give her kudos for that. I can tell they were just very short staffed.
- JPJohn PastorFeb 19, 20261.0Placed my order at 8:02am. I ordered 1 steak and egg muffin. At 8:27 I received my order and it was the wrong thing Came back 5 days later. Ordered the same thing, and it took 20 minutes for the people on the kitchen to get their act together long to get my food out. I checked my order this time before leaving and to my lack of surprise, it was the wrong order again.
- EPE (E Reviews Places)Jan 23, 20263.0Some of the food here is normally good, but the fries at this location are normally very greasy and not good. Most of the items I've got from here are consistent, except the burgers! It can be great one time and awful the next. Years ago, an employee was sick and contaminated the food causing the person I was with to get sick. It has seemed better in more recent years as far as not hearing employees talk about being sick and spreading it to customers like that time, though.
- SCSamantha CundiffJan 15, 20261.0This place sucks literally!!!! I can’t never get my food, there’s always an issue and when I do get it’s cold or nuggets too done!! The one girl is super rude everytime I go and always give me an issue! Oh and why are yall open at 4 am if everytime I go you say you can’t serve breakfast because of whatever issue it is at that time? What’s the point of being there if you’re not serving breakfast? And if you even try to call them to complain or anything you can’t get through because they take the phone off the hook! Horrible! Do not recommend!
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's in Dickson, TN?
McDonald's in Dickson, TN is open 24 hours a day, 7 days a week.
Does McDonald's in Dickson offer delivery services?
Yes, McDonald's offers delivery services 24/7 through their online ordering platform.
Is there a drive-through available at this McDonald's location?
Yes, the McDonald's at 111 Mathis Dr has a drive-through open 24/7 for your convenience.
What are the payment options accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can I order McDonald's food using their mobile app?
Yes, you can order using the McDonald's app available on Apple App Store and Google Play Store.
Does this McDonald's location provide curbside pickup?
Yes, curbside pickup is available as a convenient option at this location.
What nearby attractions can I visit around McDonald's Dickson?
Nearby you can visit the Broadway Drive-In cinema for entertainment or stop by the Forward Fitness Dickson gym for a workout before or after your meal.
Are there other dining options near McDonald's in Dickson?
Yes, you can try Ronnie's BBQ, A&W Restaurant, Cook Out, Ichiro Japanese Restaurant, Subway, Pizza Hut, Waffle House, Taco Bell, Ronnie's Q, or Goodwings all nearby.
Where can I find financial services near McDonald's Dickson?
Advance Financial, 1st Franklin Financial, Regions Bank, and Nationwide Mutual Insurance Company are nearby for your banking and financial needs.
What other services are available close to McDonald's in Dickson?
Nearby you will find services like Dickson Eye Health for optometry, Mr. Johnny’s Hair and Nail Salon for beauty, and Freeman Health Partners for mental health support.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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