McDonald's

3.3
2118 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1005 Christi Rd, Dickson, TN
37055, United States

Hours

Reviews

3.3
2,087 reviews
5 stars
665
4 stars
398
3 stars
349
2 stars
234
1 star
441

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, incorrect orders, and unhelpful staff, leading to frustration.

Cleanliness Concerns

Multiple reviews highlighted dirty restrooms and overall cleanliness issues within the restaurant.

Food Quality

Customers frequently mentioned that the food was either cold, poorly prepared, or not fresh, impacting their dining experience.

Staff Friendliness

While some reviews praised friendly staff, many others noted a lack of engagement and poor customer service.

Inaccurate Hours

Several customers pointed out that the location was not open 24 hours as advertised, causing inconvenience.
  • SA
    Santiago Arellano
    Nov 9, 2025
    1.0
    Terrible McDonalds stay away, shame on you management!!
  • BW
    Brad Warner
    Nov 4, 2025
    1.0
    Honestly not even sure why I even try to eat at these establishments anymore, but alas I was in a pinch for food and thought why not?.....I should've died of hunger. This food was so bad it made me wish I was dead.
  • MB
    Melissa Brown
    Nov 3, 2025
    3.0
    Several vehicles where lined up and waiting to have their orders than when a man in an Ambulance decides he does not have to wait and goes around us and goes straight to the second window blows the horn until one of the ladies took his order then we placed our orders and herl caused everyone to have to wait longer He should have never been able to hold the line up like that If he was on an emergency run he should have never stopped at McDonald's They should have made him park and wait for his food
  • SS
    Stephane Soucy
    Oct 28, 2025
    1.0
    Terrible service and food, nobody in store yet cant get one order correct. Back talk from manager and no apology. Fire her
  • JJ
    James
    Oct 12, 2025
    3.0
    It was a McDonald's on Sunday at lunch time. Starting outside the entrance is not very handicap accessible with the driveway having a pretty steep slope, crossing the drive-thru lane. They had at least one no-show employee so they were understaffed. The one cash register open froze midway through our order so we had to stand around for 5 minutes or so waiting for it to reboot. All the staff we came in contact with were super nice when you could get a hold of them. They were definitely catering to the drive-thru faster than the inside. A couple of items were missing from our order which they corrected. People were waiting upwards of 20 minutes for their order. Sadly at $75 to feed a family of six, for $10 more I probably could have gone to a much nicer restaurant, sat down and had been served. People are more willing to deal with delays when the prices are family friendly. The restrooms were fairly clean. The kitchen on the other hand needed some TLC! Nuggets on the floor at the end of the line, The whole place looked like it could use a good degreasing. Sadly all of this comes down to poor management and staffing.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 1005 Christi Rd, Dickson, TN?

McDonald's is open daily from 5:00 AM to 11:00 PM.

When is the drive-through service available at this McDonald's location?

The drive-through is open every day from 5:00 AM to 11:00 PM.