McDonald's

3.3
2136 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1005 Christi Rd, Dickson, TN
37055, United States

Hours

Reviews

3.3
2,105 reviews
5 stars
670
4 stars
401
3 stars
351
2 stars
237
1 star
446

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported dirty bathrooms and unsanitary conditions in the dining area.

Service Speed

Many reviews highlighted slow service, particularly in the drive-thru, with long wait times for orders.

Order Accuracy

A significant number of customers experienced issues with incorrect orders and missing items.

Staff Attitude

Feedback indicated mixed experiences with staff friendliness, with some customers noting rude or unhelpful behavior.

Food Quality

Several reviews mentioned that the food was often cold, old, or not prepared correctly.
  • KM
    Kimberly Mills
    Dec 30, 2025
    2.0
    No paper towels for drying your hands in cold water and the temperature outside its 31°. It would be nice to be able to wash your hands in warm water epically if there's not any napkins to be found & the hand dryer blows cold air.. Stop being so frugal & maybe people will want to wash their hands & keep germs down.
  • KS
    Kyrian Sychareune
    Dec 22, 2025
    1.0
    They did not put the salt on my fries they had two jobs, one put it in the fries and two put salt on them and they couldn’t do that.
  • DL
    Dude Love
    Dec 19, 2025
    1.0
    I come here everyday for coffee and front counter person never seems to get it right. Also the bathrooms are very dirty and have looked the same for two weeks. Toilets have feces build up and smell horrible. The tables aren't clean and usually the floor isn't swept for hrs.
  • BM
    BJ Mill
    Dec 10, 2025
    2.0
    Facility was clean. Ordered on the Kiosk as registers were unmanned, so food was paid for and assumed what we ordered was available. We waited 10 minutes for two drinks and 2 apple pies, was then told they didn’t have any apple pies made and asked if we would accept a substitute, Meanwhile there were 5 young workers standing around talking in the kitchen. Sadly we have experienced similar situations at most McDonald’s we have gone to lately as we travel. If you want to keep our business McDonald’s you’re going to have to do better.
  • GE
    Gotta Eat
    Dec 10, 2025
    2.0
    Not impressed. Food is never what you ordered and it’s usually cold. The place is very dirty as well. Ownership should spend more time here to turn this place around. I will not be back.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 1005 Christi Rd, Dickson, TN?

McDonald's is open daily from 5:00 AM to 11:00 PM.

When is the drive-through service available at this McDonald's location?

The drive-through is open every day from 5:00 AM to 11:00 PM.