Multiple reviews highlighted poor service, including long wait times, incorrect orders, and unprofessional staff behavior.
Food Quality
Customers expressed dissatisfaction with the food, particularly the wings being overcooked, cold, or lacking in quality.
Positive Staff Experiences
Some customers praised specific staff members for their excellent service, indicating that there are capable employees despite overall service complaints.
Atmosphere
The restaurant's atmosphere was generally well-received, with many noting it as a good place for sports viewing and dining.
MR
Michael Richardson
Dec 21, 2025
3.0
Today's OLO was nice and smooth for my meal but the last three times I DoorDashed from here the people were inattentive and late so I dropped every one of them. My all American Burger was delicious though and the boneless was decent. Definitely not the best but the order was correct and hit the door in the allotted time but the whole thing wasn't worth the $3 tip.
JW
Judy Willis
Dec 20, 2025
5.0
We have Liz as our waitress everytime we can get her. She is very good and friendly.
NA
Nathan “SNAKE” Andrus
Dec 20, 2025
4.0
As our American Legion Post goes there every year for the Arm/ Navy game
LM
Leslie Mangrum
Dec 6, 2025
5.0
Great environment, even better service! Robbin was our server and did an amazing job! She is very hard working and deserves a raise!
MJ
Misty Jones
Nov 21, 2025
1.0
I will start with saying when the food is prepared right it is delicious! However the hostess acts as a gatekeeper for the manager and is not professional about it! When asking for the manager she said “why” then hung up when she wasn’t told why!!! Darla, the manager, is not able to diffuse a customer who’s order is missing several items, in fact she tried to make excuses for their mistakes making things much worse! As a previous restaurant manager of more than 20 years, I know how important it is to keep the customer calm and ready to come back!!! I will eat at other Buffalo Wild Wings but until Dickson gets it staff right I will not be going back here!!!
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings in Dickson, TN specialize in?
Buffalo Wild Wings serves award-winning Buffalo, New York-style wings with your choice of 26 sauces and seasonings.
What are the opening hours of Buffalo Wild Wings on weekdays?
Buffalo Wild Wings is open from 11:00 AM to 12:00 AM Monday through Thursday.
Is Buffalo Wild Wings open later on weekends?
Yes, Buffalo Wild Wings is open from 11:00 AM to 1:00 AM on Fridays and Saturdays, and closes at 11:00 PM on Sundays.
Where is Buffalo Wild Wings located in Dickson, TN?
Buffalo Wild Wings is located at 99 Thornton Drive, Dickson, TN 37055.
How can I contact Buffalo Wild Wings in Dickson if I have questions or want to place an order?
You can contact Buffalo Wild Wings by calling +1 615-740-9943.
What kind of restaurant is Buffalo Wild Wings in Dickson?
It is a sports bar and chicken wings restaurant that also offers takeout services.
Are there any sandwich shops near Buffalo Wild Wings in Dickson?
Yes, nearby sandwich shops include Jimmy John's and Penn Station East Coast Subs, which could be good options if you're looking for variety.
What fitness centers are located near Buffalo Wild Wings in Dickson?
Planet Fitness and Curves Of Dickson gyms are close by, so you can visit the gym before or after enjoying your meal at Buffalo Wild Wings.
Are there any medical or therapy services near Buffalo Wild Wings?
Benchmark Physical Therapy Dickson - The Crossings and TriStar Pediatric Dentistry and Orthodontics are nearby, offering physical therapy and dental services respectively.
Can I find other food options close to Buffalo Wild Wings in Dickson?
Yes, other nearby options include Papa Murphy's pizza restaurant and Smoothie King for smoothies and fast food.