Buffalo Wild Wings

3.9
1119 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
99 Thornton Drive, Dickson, TN
37055, United States

Hours

Reviews

3.9
1,119 reviews
5 stars
530
4 stars
267
3 stars
138
2 stars
56
1 star
128

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with the wings being overcooked, dry, or lacking in flavor, with some expressing disappointment in the overall food quality.

Service Issues

Numerous reviews highlighted poor service experiences, including long wait times for drinks and food, incorrect orders, and unresponsive staff.

Positive Staff Interactions

Despite service issues, several customers praised specific staff members for their friendliness and attentiveness, indicating that some employees provided excellent service.

Atmosphere

The atmosphere was generally described as enjoyable, with many customers appreciating the sports bar vibe and the presence of multiple TVs.

Inconsistent Experience

Customers noted a lack of consistency in food quality and service, with some visits being satisfactory while others were disappointing.
  • MJ
    Misty Jones
    3 days ago
    1.0
    I will start with saying when the food is prepared right it is delicious! However the hostess acts as a gatekeeper for the manager and is not professional about it! When asking for the manager she said “why” then hung up when she wasn’t told why!!! Darla, the manager, is not able to diffuse a customer who’s order is missing several items, in fact she tried to make excuses for their mistakes making things much worse! As a previous restaurant manager of more than 20 years, I know how important it is to keep the customer calm and ready to come back!!! I will eat at other Buffalo Wild Wings but until Dickson gets it staff right I will not be going back here!!!
  • JJ
    Justin Jones (JJ)
    3 days ago
    1.0
    The rudeness and inconsistency of Darla and her incompetent staff has cost this place money and business. Refusing to accept accountability and hanging up on customers is the trashiest form of management. My company and my family will not be back until she’s no longer there.
  • AL
    Abbie Lampley
    4 days ago
    2.0
    Took forever for food to come out and then i ordered a to go meal and they completely got it wrong and charged me for a whole lot more than they gave me. I shouldn’t have to check my food. I was halfway back to my house when I realized it wasn’t all there. Not to mention the terrible service it took our waiter 30 minutes to bring our food out after we had ordered and then another 40 for the to go meal that they shorted us on and didn’t even get right
  • CC
    Charles Carter
    Oct 11, 2025
    4.0
    Great service
  • AG
    andrew g
    Oct 6, 2025
    1.0
    Ordered traditional and boneless wings, the traditional were Soo small cooked way too long, the boneless were more crunchy coating than chicken. Was charged $1.50 for barely a tablespoon of cheese dip on my fries, Soo not worth the price. PIZZA HUT wings are far superior

Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings in Dickson, TN specialize in?

Buffalo Wild Wings serves award-winning Buffalo, New York-style wings with your choice of 26 sauces and seasonings.

What are the opening hours of Buffalo Wild Wings on weekdays?

Buffalo Wild Wings is open from 11:00 AM to 12:00 AM Monday through Thursday.