Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported rude and unhelpful staff, with many experiences of incorrect orders and poor customer service.
Food Quality
Many reviews highlighted issues with food being cold, stale, or improperly prepared, leading to dissatisfaction.
Wait Times
Customers frequently mentioned long wait times in both the drive-thru and inside the restaurant, often exceeding acceptable limits.
Cleanliness
Several reviews noted unsanitary conditions in the dining area and bathrooms, contributing to a negative dining experience.
Order Accuracy
A significant number of customers experienced issues with their orders being incorrect or incomplete, leading to frustration.
LL
Lisa Landers
Nov 10, 2025
5.0
This place was Johnny on the spot quick with our plain burger patties. Cheapest ones across the entire USA yet. Bravo!
They were delicious, hot and fresh. They oddly did not have readily accessible musturd packets to hand out. The town of Winchester, TN was all decked out in honor of Veterans Day. This Wendy's had a 'Forgotten Hero Tribute's table honoring POWs and MIAs.
Great job Winchester Wendy's.
MR
Monica Reed
Nov 7, 2025
1.0
I order few of the biggie bags my husband had a chicken sandwich well he was eating his food there was a peaney in his sandwich. He went took back into the store well they was act all funny did not taken him seriously did not apologize or anything just try give him other sandwich put he throw nasty stuff out of the window. We will not be eating there again. Poorly managed and no customers need close that store.
BG
Blake Glover
Nov 7, 2025
1.0
Found a roach in my drink and when I called manager was told “oh sorry”. I know it couldn’t have came from the delivery driver because of the sticker that was over the straw hole.
RS
Rusty Shackleford
Oct 20, 2025
1.0
Rude and hateful woman taking orders at the drive through. Ask me to donate a $1 to some charity for a free Jr Frosty, said sure.
Get to the window and some dude mumbles out the order total, and literally says nothing else..
Gives us the food and drink, I ask about the Jr Frosty and I was completely ignored... one serviette in the bag, no crackers or spoon for the chili, no straw for the drink, and no free Frosty for my donation. People that work there now are rude and trashy, do not recommend.
MG
Monica Gunter
Oct 12, 2025
1.0
Got there right as lunch should have started and all of our burgers were ice cold, buns tasted stale and fries were luke warm at best. My teenage boys couldn't even finish their burgers and they can eat anything! The lady who took our order was super nice!!! Definitely not worh the money!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Decherd, TN?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Decherd, TN into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (931) 313-5047.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Decherd Wendy’s serve breakfast?
Yes, this Wendy’s location in Decherd, TN serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's in Decherd, TN?
The drive-thru at Wendy's in Decherd, TN is open daily from 6:00 AM to 1:00 AM.
Does Wendy's in Decherd serve breakfast, and what meals are available?
Yes, Wendy's in Decherd serves breakfast, lunch, and dinner.
How can I order from Wendy's in Decherd online or via the app?
You can order from Wendy's in Decherd through their mobile app or online at https://order.wendys.com.
What payment options are accepted at Wendy's in Decherd?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Is Wendy's in Decherd currently open and operating?
Yes, this Wendy's location is open and committed to serving quality food every day.
How can I contact Wendy's in Decherd for questions or feedback?
You can call Wendy's in Decherd at (931) 313-5047 or reach their Customer Care team via their Contact page or customer satisfaction survey online.
Where can I find the menu and nutritional information for Wendy's Decherd location?
Menu pricing and nutrition information are available on the Wendy's website and mobile app, and in-restaurant nutrition posters are also available.
What nearby places can I visit around Wendy's in Decherd?
Nearby places include Good Samaritan Center, CVS Pharmacy, Henley Ace Home Center, and Nashville Hot Chicken And Fish, which you might visit before or after enjoying a meal at Wendy's.
Are there other fast food or burger restaurants close to Wendy's in Decherd?
Yes, there are other Wendy's locations and fast food restaurants such as Taco Bell and Nashville Hot Chicken And Fish nearby.
How can nearby services like CVS Pharmacy or UPS Access Point enhance my visit to Wendy's in Decherd?
You can conveniently combine your visit to Wendy's with stops at nearby CVS Pharmacy for health and daily needs or UPS Access Point for shipping services, making your outing efficient and convenient.