Wendy's

3.5
778 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1735 Decherd Blvd., Decherd, TN
37324, United States

Hours

Reviews

3.5
778 reviews
5 stars
275
4 stars
172
3 stars
135
2 stars
59
1 star
137

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unhelpful staff, with many experiences of incorrect orders and poor customer service.

Food Quality

Many reviews highlighted issues with food being cold, stale, or improperly prepared, leading to dissatisfaction.

Wait Times

Customers frequently mentioned long wait times in both the drive-thru and inside the restaurant, often exceeding acceptable limits.

Cleanliness

Several reviews noted unsanitary conditions in the dining area and bathrooms, contributing to a negative dining experience.

Order Accuracy

A significant number of customers experienced issues with their orders being incorrect or incomplete, leading to frustration.
  • LL
    Lisa Landers
    Nov 10, 2025
    5.0
    This place was Johnny on the spot quick with our plain burger patties. Cheapest ones across the entire USA yet. Bravo! They were delicious, hot and fresh. They oddly did not have readily accessible musturd packets to hand out. The town of Winchester, TN was all decked out in honor of Veterans Day. This Wendy's had a 'Forgotten Hero Tribute's table honoring POWs and MIAs. Great job Winchester Wendy's.
  • MR
    Monica Reed
    Nov 7, 2025
    1.0
    I order few of the biggie bags my husband had a chicken sandwich well he was eating his food there was a peaney in his sandwich. He went took back into the store well they was act all funny did not taken him seriously did not apologize or anything just try give him other sandwich put he throw nasty stuff out of the window. We will not be eating there again. Poorly managed and no customers need close that store.
  • BG
    Blake Glover
    Nov 7, 2025
    1.0
    Found a roach in my drink and when I called manager was told “oh sorry”. I know it couldn’t have came from the delivery driver because of the sticker that was over the straw hole.
  • RS
    Rusty Shackleford
    Oct 20, 2025
    1.0
    Rude and hateful woman taking orders at the drive through. Ask me to donate a $1 to some charity for a free Jr Frosty, said sure. Get to the window and some dude mumbles out the order total, and literally says nothing else.. Gives us the food and drink, I ask about the Jr Frosty and I was completely ignored... one serviette in the bag, no crackers or spoon for the chili, no straw for the drink, and no free Frosty for my donation. People that work there now are rude and trashy, do not recommend.
  • MG
    Monica Gunter
    Oct 12, 2025
    1.0
    Got there right as lunch should have started and all of our burgers were ice cold, buns tasted stale and fries were luke warm at best. My teenage boys couldn't even finish their burgers and they can eat anything! The lady who took our order was super nice!!! Definitely not worh the money!

Frequently Asked Questions About Wendy's

Is Decherd Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.