Dairy Queen Grill & Chill

4.1
431 reviews
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Business Details

2128 Decherd Blvd, Decherd, TN
37324-3820, United States
(931) 767-1094
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
2128 Decherd Blvd, Decherd, TN
37324-3820, United States

Hours

Reviews

4.1
431 reviews
5 stars
233
4 stars
108
3 stars
36
2 stars
16
1 star
38

What are people saying?

AI-generated from recent customer reviews

Service Quality

Mixed reviews on service; some staff were friendly and helpful, while others were reported as rude and inattentive.

Food Quality

Food quality is inconsistent; some customers enjoyed their meals while others reported issues with incorrect orders and poor taste.

Cleanliness

The restaurant's cleanliness received mixed feedback, with some noting clean tables while others mentioned dirty floors and restrooms.

Ice Cream

Ice cream products are generally well-received, with many customers praising the variety and taste.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.
  • TR
    Team Crabtree Homes of Benchmark Realty
    2 days ago
    5.0
    We love ice cream! Always a good experience at this location.
  • TG
    Tammy Gamble
    Oct 25, 2025
    5.0
    Love the place and the people
  • NH
    Naomi Hooper
    Oct 22, 2025
    1.0
    worst burger I've ever had !!! ask for no ketchup no mustard add mayo and tomato. burger was LOADED with ketchup and mustard. very little mayo and a paper thin piece of tomato that cost me 49 cents extra. lettuce was added.. I never ask for with another 29 cent extra charge !!!! I took this burger home..not going to waste my gas going back!!!!
  • MM
    M
    Oct 20, 2025
    5.0
    I went here 8 days ago with my niece and nephew to the drive thru and even had a list... but no sizes of anything on the list, but Melody was patient and playful in the process. It was one of the friendliest interactions I've had. The cook that brought out the food was nice too. I recommend this place just for that experience.
  • SH
    Sarah Hardin
    Sep 14, 2025
    1.0
    Got a pumpkin pie blizzard. It was halfway melted. I told them that it was, and they said it was just the extra pumpkin “stuff” I had ordered. I said I have never had pumpkin this soft before. They were not helpful AT ALL. Didn’t offer to make a new one or anything. I’ve been getting pumpkin pie blizzards for years from DQ. Never got one so melted…or any blizzard for that matter in my life. I had to put it in my freezer for about 1 hour to get it to the right consistency. The Oreo blizzard I had ordered with extra “stuff” had no extra stuff! The person who I gave it too had to get more Oreos. I’d asked him if there was any extra chucks in it. He goes no, this isn’t the place where they do that. And I said yes they do, it’s DQ. He had to go get extra Oreos. Paid $14 for this ice cream. Extremely disappointed.
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Frequently Asked Questions About Dairy Queen Grill & Chill

What are the opening hours of Dairy Queen Grill & Chill in Decherd?

Dairy Queen Grill & Chill is open daily from 10:30 AM to 10:00 PM.

Is Dairy Queen Grill & Chill wheelchair accessible?

Yes, the location is wheelchair accessible and welcomes families and children.