Brand Certified
McDonald's
3.6(1087 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
17447 State Highway 58 N, Decatur, TN
37322, United States
Certified by McDonald's • Mar 01, 2026
(423) 334-8069
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.6
1,087 reviews
5 stars
404
4 stars
245
3 stars
171
2 stars
100
1 star
167
What are people saying?
AI-generated from recent customer reviews
Employee Treatment
Customers expressed disappointment over the removal of employee meals, viewing it as a punishment for staff.
Service Speed
Many reviews highlighted long wait times in both drive-thru and dine-in, with some customers experiencing significant delays.
Food Quality
There were mixed reviews on food quality, with some customers noting cold or improperly prepared items, while others praised the freshness.
Staff Friendliness
Several customers praised the staff for their kindness and helpfulness, although there were also mentions of rude behavior from some employees.
Cleanliness Issues
Customers reported cleanliness problems, particularly with greasy floors and unsanitary conditions in the restroom.
- JGJacob GregoryFeb 16, 20261.0This location has provided an employee meal if you work that day since it opened. They recently took it away to punish everyone. I know a lot of people there depend on that meal to save some money and/or feed their kids. Really disappointed this particular McDonald’s doesn’t care they have kids working so hard through large rushes to feed others only to be going hungry themselves because of corporate greed. Learn to control your food cost and obvious labor problems in a more intelligent and kinder way. Stop asking workers to write reviews as well. TLDR: Cannot recommend this location due to them punishing employees by taking food away from them after initially giving it to them. Despicable, they should do better this isn’t Christian of them.
- WSWILLIAM StarrettDec 28, 20254.0Small facility but comfortable. On the downside, the floors were greasy and slippery.
- MWMichael WilbanksNov 23, 20251.0I got up to the drive in window and was told to pull up because they were waiting on fries. I sit there and after couple of minutes the car at the window gets a bag and 3 happy meals while I still wait. The next car gets their food and then someone brings mine out and while I check I find they didn't bring the drink for my grand daughter's happy meal so I have to go in and wait my turn to get a chocolate milk . If you are out of fries then everyone is waiting on fries no one needs to pull up over fries.
- ALAdam LenkerNov 20, 20255.0Really cool of the owners to let managers vape in the kitchen. 740ish pm 11 20
- AHAbbe HammontreeNov 16, 20255.0Literally every single person is very very kind. I cannot stress this enough.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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