Location.com logo
Brand Certified

Wendy's

3.8
(916 reviews)

Business Details

(423) 674-4005

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4257 Rhea County Highway, Dayton, TN
37321, United States

Hours

Reviews

3.8
916 reviews
5 stars
390
4 stars
203
3 stars
141
2 stars
68
1 star
114

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, particularly at the drive-thru, leading to a negative customer experience.

Food Quality

Inconsistent food quality was reported, with complaints about cold, burnt, or improperly prepared items, alongside some positive mentions of fresh food.

Cleanliness

Several customers noted cleanliness issues in the dining area and restrooms, contrasting with a few positive mentions of cleanliness.

Order Accuracy

Many reviews indicated frequent mistakes with orders, including missing items and incorrect food preparation.
  • CM
    Cindy Mock
    Jan 11, 2026
    1.0
    Drive thru. My daughter in law went thru and 3 biggie bags, one with chicken, one with a double stack with mayo, and one double stack with bacon, add mayo. Fries were old, nuggets and chicken patties was so hard, they could have knocked somebody out. I called, spoke with the manager. She knew exactly what we'd gotten, I didnt have to tell her.. she took my name and said the next time iwr came n, let management know, and they would replace the order. Now, if you were told that the order would be place, it means the entire order. Nope. Went thru drive thru and was told to drive up to the window. Manager wanted to argue with me about what she said on the phone. I finally just took what we could get and ordered another meal with a frosty. No frosty given had to go back. Didnt get my replacement drink. And there was so much mayo on the sandwich and burger that a big glob landed on my shirt. The chicken had cheese on it. Gross. Manager was very rude. Made it sound as if hard chicken was my fault. Never going back
  • AL
    Allen Long
    Jan 8, 2026
    1.0
    To begin with, they are rather rude when ordering, almost as though you’re being rushed. Placed a $40 order to get home and most of our food was missing but there was a chili turned on its side and spilled in the bottom of the bag. No chili was even ordered. Fast food workers are paid entirely too much to NOT do their job properly. Those employees if remained employed so make no more than $10 an hour, if that, based on the service they give. The Dayton, TN location is a disappointment every time we’ve been. With that being said, we will not return and pay for high dollar food with crappy service. The employees there need to pay more attention to the orders on the screen, which they clearly are not. Do better Dayton, TN Wendy’s.
  • MB
    Mike Blough
    Jan 2, 2026
    4.0
    We’ve eaten in the dining room a few times and it hasn’t been busy and the tables were not clean. Everything else was tidy and as expected. I go through the drive-through many times for lunch and the food is fresh and I get on the road quickly.
  • LG
    Laura Gooch
    Dec 22, 2025
    5.0
    Drive thru was very good, oder was correct.
  • SL
    Scottie Lynn
    Dec 10, 2025
    3.0
    Food was good drink machine was not carbonating the drinks properly was told about it and done absolutely nothing about it

Frequently Asked Questions About Wendy's

What are the drive-through hours for Wendy's in Dayton, TN?

Wendy's in Dayton, TN has a drive-through open daily from 6:30 AM to midnight.

Does this Wendy's location serve breakfast?

Yes, the Dayton, TN Wendy's serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: