McDonald's

3.4
1973 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
130 Abel Dr, Dayton, TN
37321, United States

Hours

Reviews

3.4
1,973 reviews
5 stars
650
4 stars
391
3 stars
405
2 stars
172
1 star
355

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, missing items, and wrong food being served.

Service Quality

Service was described as inconsistent, with some customers experiencing friendly and helpful staff, while others faced rude and unprofessional behavior.

Cleanliness

The cleanliness of the dining area and bathrooms received mixed reviews, with some noting cleanliness while others reported unsanitary conditions.

Speed of Service

Customers frequently mentioned long wait times for both drive-thru and mobile orders, leading to frustration.

Food Quality

Food quality was hit or miss, with some customers enjoying fresh and hot meals, while others received cold or improperly cooked food.
  • EP
    Eduardo Bautista Pascual
    Dec 21, 2025
    1.0
    Mobile order takes 20 minutes to receive inside.
  • DT
    Deedra Tate
    Dec 21, 2025
    4.0
    Got the Grinch meal it was very good...
  • EE
    Emily Evans
    Dec 4, 2025
    1.0
    I get that it was closing time and people want to go home, but the respect was not there until I received a coffee that I did not order. I ordered a caramel maccihato. Not a blan coffee with wip cream on top. Disgusting.
  • EW
    Eryn Williamson
    Dec 3, 2025
    1.0
    Asked for a Big Mac and this is what they gave me. HUGE DISAPPOINTMENT. These workers need to be watched while they make the burgers. This is not the first time this has happened. The person who made this wrote up. Does this look like a Big Mac to you?
  • JE
    Jordan Eakins
    Nov 8, 2025
    1.0
    Unprofessional Conduct Leading to Significant Drive-Thru Delays On multiple occasions at the Dayton TN location's drive-thru, I have encountered an employee (a young female staff member) whose unprofessional behavior is directly impacting service efficiency and causing significant delays for myself and the customers behind me. When this individual is assigned to the service window, she consistently avoids fulfilling her duties by delaying my order pickup. I am frequently left waiting, which causes the queue to back up considerably, until she finally approaches the window, offering only a curt and minimal interaction, such as "Receipt?" Every employee is obligated to provide professional, timely, and courteous service to all customers, regardless of any personal history. Her deliberate avoidance and poor conduct create an extremely uncomfortable customer experience and demonstrably slow down the entire drive-thru operation. This behavior is unacceptable for a customer-facing role. Note: A formal complaint regarding this recurring professional conduct issue has also been filed directly with corporate management.

Frequently Asked Questions About McDonald's

What are the regular dine-in hours for McDonald's at 130 Abel Dr, Dayton, TN?

The regular dine-in hours are from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 4:00 AM to 1:00 AM on Friday and Saturday.

When is the drive-thru at this McDonald's open?

The drive-thru opens at 4:00 AM daily and closes at midnight from Monday to Thursday and Sunday, extending to 1:00 AM on Friday and Saturday.