Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
1,008 reviews
5 stars
415
4 stars
262
3 stars
159
2 stars
71
1 star
101
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff and long wait times.
Food Quality
Many reviews highlighted issues with food quality, including cold, old, or improperly prepared items.
Cleanliness
Several customers noted unsanitary conditions in the restaurant and restrooms.
Positive Staff Interactions
Despite the negative feedback, some customers praised the friendliness of the staff.
Inconsistent Experience
Customers experienced varying levels of service and food quality, indicating inconsistency at this location.
- KRKyle RobinsonNov 26, 20255.0Great service
- JKJosh KeckNov 21, 20251.0Asked to pull up to wait for chicken nuggets to cook. Wait 15 minutes after pulling up to go in and see numerous chicken nuggets on the ready stand. Chicken nuggets were cold once delivered. Had to go in to check on order that they forgot about. Get home and find out was given unsweet tea instead of sweet. And then the rest of order was completely wrong after telling people up front exactly what was ordered. Somehow this group was great enough to mess up the entire order with me going back in and telling them exactly what I ordered after asking me to pull up and wait previously.
- DRDarryl RoweNov 11, 20252.0The only thing that earned this experience a second star was the cashier friendliness. 20 plus dollars food cold and old.pop machine dirty,restroom disgusting. No wonder Wendy's is shutting down.
- TBTristan BrockNov 6, 20252.0Food was fine, the fact that the sauces are required to be paid for is a crime against humanity. 25 cents is an inconvenience most foul when i just spent money on a whole dang meal
- AAAnon AnonymousOct 24, 20251.0Terrible customer service. Placed mobile order was missing taco salad when I got home. Instead of driving back I called and a guy answered and I explained what I needed. He said it would automatically go back on my card if I didn’t get it. He never asked my name or my order number so I asked how it would go back on my card. He said it just would he didn’t know. So I told him I needed a refund and he said he was working on other orders and didn’t have time to me for me. So I asked for a manager and he said he was the manager and I would have to come in the morning and speak with someone. I told him I was already there and he messed my order up and then he proceeded to act as though he couldn’t hear me. Then hung up on me and would not answer the phone when I called back. Terrible customer service from a so called manager
Frequently Asked Questions About Wendy's
Is Dandridge Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's in Dandridge, TN?
The drive-through is open every day from 6:30 AM to 11:00 PM.
Is this Wendy's location in Dandridge currently open?
Yes, the Wendy's at 107 Sharon Drive in Dandridge, TN is open and committed to serving you daily.
Does the Wendy's in Dandridge serve breakfast?
Yes, this location serves breakfast, including combos, sandwiches, coffee, and sides.
Can I order delivery from Wendy's in Dandridge?
Yes, delivery is available through the Wendy's app or order.wendys.com by entering your delivery address.
What payment options are accepted at Wendy's Dandridge?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa cards.
How do I contact Wendy's in Dandridge for questions or feedback?
You can call (865) 940-4141, contact Customer Care via wendys.com/contact-us, or use the Wendy’s Customer Satisfaction Survey online.
Where can I view the menu and prices for Wendy's Dandridge?
Menu and pricing information is available at order.wendys.com or the Wendy's mobile app by selecting this location.
Are there any hotels near Wendy's in Dandridge where I can stay?
Nearby hotels include Hampton Inn Dandridge, Holiday Inn Express Dandridge, Super 8, Quality Inn, Jefferson Inn Dandridge, and Hampton by Hilton.
What other fast food options are near Wendy's in Dandridge?
Nearby fast food restaurants include Waffle House, Arby's, Taco Bell, KFC, Bojangles', El Toro Dandridge, and Long John Silver's | Taco Bell.
Are there convenient places near Wendy's in Dandridge to refuel or shop?
Yes, nearby convenience stores and gas stations include Exxon, Rocky Top Markets, Weigel’s, Marathon, and Happy Family Market.