Service Speed
Customers frequently reported slow service, with long wait times for food orders, both in the drive-thru and at stalls.
Food Quality
Mixed reviews on food quality; while some enjoyed the burgers and shakes, many complained about burnt or cold items.
Customer Service
Customer service experiences varied widely, with some staff being friendly and helpful, while others were reported as rude or inattentive.
Management Issues
Several reviews indicated poor management and staffing issues, leading to operational inefficiencies and customer dissatisfaction.
Cleanliness
Concerns were raised about cleanliness, particularly in the bathrooms and dining areas, which were described as needing attention.