McDonald's

3.5
2948 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
550 Hwy 92 South, Dandridge, TN
37725, United States

Hours

Reviews

3.5
2,948 reviews
5 stars
995
4 stars
670
3 stars
519
2 stars
278
1 star
486

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and rude employees, leading to a negative overall impression.

Food Quality

Many reviews highlighted issues with food quality, including cold, undercooked, or incorrect orders, contributing to dissatisfaction.

Cleanliness

Numerous customers noted unsanitary conditions in the restaurant, including dirty floors and bathrooms, which detracted from their dining experience.

Staff Attitude

While some employees were praised for their friendliness, many reviews mentioned unprofessional behavior and a lack of customer service skills among staff.

Order Accuracy

A significant number of customers experienced issues with incorrect orders, leading to frustration and a lack of trust in the service.
  • LW
    Larry Williamson
    1 day ago
    5.0
    I used the mobile app. Easy in and out, food was hot ,staff was nice. Right off the interstate, large parking lot.
  • MC
    Michael Consley
    Nov 13, 2025
    1.0
    Nothing like ordering a Chicken Nugget Happy Meal and getting everything except the nuggets. Somehow the dipping sauce made it in, but the actual nuggets didn’t. Pretty disappointing.
  • SR
    Sarah Rivas
    Nov 10, 2025
    1.0
    Its 9:20 and they locked the door stop serving on Monday night but why. Door said be closed on Tuesday what a rip off ...Your employees saw us at the door but never came to explain why they were closed.
  • MB
    Matt Bradley
    Nov 7, 2025
    2.0
    Stopped by for lunch and my fries wasn’t cooked all the way. They took them and threw them in the fryer then gave back to me. Still not fully cooked. I just threw them away and left. Not even worth the argument.
  • JB
    Joe Belli
    Oct 24, 2025
    2.0
    The fries were soggy and cold. The lady taking orders was rude. The bathrooms were horrible.

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's in Dandridge, TN?

McDonald's in Dandridge is open daily from 4:30 AM to 11:00 PM.

What are the delivery hours for McDonald's in Dandridge, TN?

Delivery is available daily from 5:00 AM to 11:00 PM, except on Friday and Saturday when delivery extends until 11:30 PM.