McDonald's

3.5
2967 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
550 Hwy 92 South, Dandridge, TN
37725, United States

Hours

Reviews

3.5
2,967 reviews
5 stars
998
4 stars
677
3 stars
521
2 stars
278
1 star
493

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, especially in the drive-thru, with some waiting over 30 minutes for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.

Food Quality

There were numerous complaints about food being cold, undercooked, or not fresh, with some customers receiving raw or spoiled items.

Staff Attitude

Customer service experiences varied, with some praising friendly staff while others reported rudeness and unprofessional behavior.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty floors and poor hygiene practices among staff.
  • CR
    Colleen Reis
    Jan 2, 2026
    5.0
    Stopped here on our road trip home. Was blown away by the freshness of the food, how clean establishment and staff were so friendly. They have a wonderful group of young men and women work there.
  • SR
    Sade Rakestraw
    Dec 24, 2025
    1.0
    Waited in line behind one car. Watched two cars on the left go through. The one in front of me didn't move -so jumped in the next drive thru line the lady said immediately "one moment please." 10 minutes later "can I take your order?" "Yeah - McGriddle...." "We aren't serving breakfast right now" Not a very good policy to lie and waste people time. I get it didn’t want to serve breakfast but why not just say? Why waste 10 minutes of my time with a baby in the car on Christmas Eve traveling 2hrs away. I called and the lady said “Well our system was having problems” then why didn’t you come tell us? She also said “Well what breakfast food would you like” Did that mean they had it after all? I was very nice just trying to understand the problem. and she then hung up. Experience 0. Sat in silence - then got lied to. Don’t think people should trust this place.
  • RH
    rock hayes
    Dec 21, 2025
    3.0
    They depend on the drive through and pay no attention to people who walk in. No one at counter to take orders. Management SUCKS here.
  • JM
    Jesse McWhorter
    Dec 20, 2025
    1.0
    So look I tlying to ask how much money is going to be a 2 5 dollar meal deal it is he said idk I have to ask a manager and they hang up they get a negative 10 / 10
  • RM
    Randee Morris
    Dec 13, 2025
    4.0
    Stopped here on our road trip. Got cheeseburgers and a kids meal. Kids meal fries were hard as a rock but the large fry I ordered was soft. Service was a bit slow but I’m not joking when I say that Santa and Mrs Claus walked in and I witnessed him eating a quarter pounder.

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's in Dandridge, TN?

McDonald's in Dandridge is open daily from 4:30 AM to 11:00 PM.

What are the delivery hours for McDonald's in Dandridge, TN?

Delivery is available daily from 5:00 AM to 11:00 PM, except on Friday and Saturday when delivery extends until 11:30 PM.