Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Customers frequently reported long wait times, incorrect orders, and poor customer service experiences.
Food Quality
While some customers praised the food as fresh and delicious, others complained about cold items, missing ingredients, and inconsistent quality.
Cleanliness
The cleanliness of the restaurant was noted positively by some, but there were also reports of unsanitary conditions, particularly in the restrooms.
Staff Friendliness
Many reviews highlighted friendly and professional staff, contributing positively to the overall experience.
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Cella Henry
4 days ago
2.0
Food was hot but service was not . Was passing threw on way home about 8 pm and drive threw gentleman was very rude on intercom and at the window. I get you have a long day BUT DONT BE RUDE TO YOUR COSTUMERS !! UNEXPECTABLE!!! Especially if customer being nice !!!!
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Trisha Bolin
Jan 2, 2026
5.0
One of the best Arby's I've ever been to. Very clean and extremely friendly service
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Crystal Morgan
Jan 1, 2026
1.0
So I haven't got a chicken sandwich in a while. But today I order 2 at and there was hard nasty cant chew it in the middle of both. The patties are waved now not flat. I will never order anything to do with chicken from arbys again. Guess they are like every other fast food. Going to the cheapest option available. Considering I paid over $20 🤔 this is just BS!! We had to throw both sandwiches away because we couldn't chew them. Thanks Arby's!!
AR
Anna R
Dec 8, 2025
5.0
My family and I went through drive-thru yesturday. Service was friendly, food yummy, and order was accurate. What more could we want?
#Team Roast beef and Cheddar 🥰
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Sierra “Sugarlips” Steward
Nov 28, 2025
1.0
Waited forever for the new Gobbler sandwich and some other items, to get home and find a hair entangled in the stuffing. Never do I ever do reviews like this and have never had ANY issues from there previously, tried to even call up there and inform someone to not get an answer @ 9:20 pm, so here was my next option... 🤮🤢