Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
1,641 reviews
5 stars
753
4 stars
401
3 stars
223
2 stars
77
1 star
187
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on staff professionalism; some praised friendly service while others reported rudeness and lack of knowledge.
Order Accuracy
Frequent complaints about incorrect orders, missing items, and confusion over menu items.
Food Quality
Food quality varies; some customers enjoyed hot and fresh meals, while others received cold or poorly prepared food.
Speed of Service
Service speed is inconsistent; some customers experienced quick service, while others faced long wait times.
Cleanliness
Generally positive remarks about cleanliness, especially in the dining area and bathrooms.
- RMRobert MartinNov 12, 20255.0These guys have a breakfast burrito that is to die for. Not to mention it's huge. Along with some hot sauce, it was a great meal.
- JNJamie NorrisOct 31, 20255.0This is by far the best Wendy's I've ever been to!! Food is always fresh. Very quick in the drive-thru too.
- VWVickie WilliamsOct 28, 20251.0Honestly, i am bumfuzzled. I went to the drive-thru, ordered a frosty, nuggets, and chili. Up to the window, girl hands me my frosty, and takes my money. She does not provide a spoon, nor straw to consume my frosty. So i sat there, waiting for food, and absolutely no way to consume the beverage i was handed..... i tried to get her attention, i blew my car horn, i waved, i spoke loudly. Nothing. Finally, she hands me my food, so I mentioned that i didn't have a spoon. She says to me, corporate told us to leave spoons in the bag. Ok. But why? Even McDonald's hands out straws and such with beverage. Wendy's, DO BETTER!
- BBBrittney BarryOct 16, 20252.0The staff is Not knowledgeable on any of their menu items, we ordered a son of a baconator classic, she continued to ask 1 2 or 3 patties, we replied “ classic just how it comes” she said I know but 1, 2 or 3 patties. The. We ordered. Regular classic baconator and then the same questions came. Once we got the meal they both only had 1 patty on each. We took them up theee and said that’s how they come. I replied then why ar they 2 different menu items different prices but look the same? They continued to argue. Completely unprofessional staff and you will continue to lose business with incompetence like that there.
- BHBrad HaynieOct 13, 20254.0I ordered a hamburger with no cheese and they put cheese on it I couldn't eat and I was traveling through so by the time I found out I was already down the hwy and was not turning around we checked to see if we had all the food and we did most of the Wendy's don't make that mistake so I wasn't concerned so much they did take awhile for our drive thu order so not sure if server didn't hear me everything else was good and hot this is in a truck stop fyi
Frequently Asked Questions About Wendy's
Is Crossville Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Crossville, TN?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Crossville, TN into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (931) 787-1904.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Crossville Wendy’s serve breakfast?
Yes, this Wendy’s location in Crossville, TN serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-through at Wendy's in Crossville, TN?
The drive-through is open every day from 6:30 AM to midnight.
Is breakfast served at this Wendy's location?
Yes, Wendy's in Crossville serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee and sides.
How can I order food from Wendy's in Crossville online?
You can order online via the Wendy's app or at https://order.wendys.com by selecting the Crossville location for pickup, delivery or drive-thru.
Does this Wendy's have a drive-thru option?
Yes, this location offers a drive-thru service from 6:30 AM to midnight daily.
What payment methods does Wendy's in Crossville accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Wendy's in Crossville for feedback or questions?
You can call them directly at (931) 787-1904 or reach out via the online Contact page or Customer Satisfaction Survey linked on their website.
Are gift cards available at Wendy's in Crossville?
Yes, gift cards are available in-store, from retailers, or online at the Wendy's gift card portal.
What nearby places can I visit before or after dining at Wendy's?
Nearby you can visit Pilot Travel Centers for fuel or convenience items, Cinnabon for desserts, Antique Village Mall for unique shopping, and Stonehaus Winery for wine tasting.
Is there another fast food option near this Wendy's location?
Yes, there are other Wendy's locations nearby and places like Lefty's Barbeque and El Parían Mexican Restaurant for alternative dining options.
How can nearby Pilot Travel Centers and CAT Scale help customers visiting Wendy's?
Pilot Travel Centers provides gas and convenience services, while CAT Scale offers truck weighing, both useful for travelers stopping at Wendy's for a meal.